Nothing

We could not have been more satisfied with our stay! It was absolutely incredible. The service was excellent. The room was excellent. The amenities provided were excellent in the location was superb. Could not have had a better experience. I would say if you were looking to stay somewhere in Rome - this is the place you want to stay!!!

Stayed in June 2024

If we really have to find a negative... I was missing a kitchen towel. And the second bed was a sofa bed, but of such good quality that it was better than the average hotel bed.

This was an exceptional experience for us. The stylish aparthotel has spacious, tastefully decorated and spotless rooms (we had a deluxe suite), equipped with all facilities, very good beds (we appreciate firm mattresses) and an excellent breakfastservice. By having breakfast in the room, you can more easily share the bathroom with a family of 4 people while having breakfast in peace and quiet and in a private atmosphere. All this in a historic building within walking distance of the Trevi Fountain, the Quirinale and Barberini metro station. Very pleasant and friendly staff. Contemporary Rome at its best!

Stayed in April 2024

There is no breakfast room, and breakfasts are serving in your room. Breakfasts are not tasty and sometimes cold.

Very clean, beautiful design, welcoming staff. The location is super, close to the center and all sightseeing

Stayed in January 2024

Our time in Rome was absolutely unforgettable, and Palazzo Scandenberg played a huge part in that. From the moment we arrived, we were greeted by staff who went above and beyond to make our stay extraordinary. The reception team was incredibly helpful, and breakfast was a dream come true! The pistachio croissants were amazing, and the two wonderful ladies in the breakfast room whipped up the most amazing omelettes, waffles, coffees (and basically whatever we asked for). We loved that every morning we were welcomed with prosecco to start our mornings off right! Our room was stunning, always stocked with refreshing drinks in the fridge, adding to the overall luxury experience. We miss it already and can't wait to return. A big thank you to everyone at Palazzo Scandenberg for making our trip so incredibly memorable!

Stayed in February 2024

Croissants and other pastries can be easily improved.

The room is fantastic. 2 bathrooms and two separate bedrooms and a dining room

Stayed in November 2023

The staff and location.

Stayed in November 2023

I do not know how anyone could lessen the numbers of tourists in Rome city center in September of course. But there were crowds. It is essential to have dinner reservations and reservations well in advance for the Vatican, the Coliseum, etc. Fortunately, we had the assistance of the Palazzo staff.

The Palazzo Scanderbeg staff was wonderful. There is 24 hr coverage of the reception desk. We were greeted upon arrival by Francesco. Our room was not ready (we were 2 hours early), but he made us comfortable with sparkling water and comfy chairs just off the lobby. He told us about the neighborhood and made reservations for lunch at the next door restaurant. He offered assistance with tours and restaurants throughout the week we were there. Umberto helped me with my phone issues and resolved a potential problem in minutes! The breakfasts were hot and substantial. The fridge was filled with yogurts, water, cokes, and a couple of beers. There was a microwave, burner, fridge, sink and everything needed during the week. The apartment was beautiful and spotless. No complaints. We were in easy walking distance of the Trevi fountain, the Pantheon, and Via del Corso. There are many great restaurants.

Stayed in September 2023

Weak breakfast

Friendly, helpful staff

Stayed in September 2023

It was extremely hot during our week in Rome, about 37 degrees Celsius every day, but the room was never very cool, and the air conditioner didn't seem to be very powerful.

The breakfast is not particularly rich, but the dining experience is quite good. Every time there is a breakfast room opposite our room, there will be two staff members serving us. Other hotel guests eat in their rooms. It’s just us, and it feels like a private chef.

Stayed in August 2023

This hotel was in a fantastic location, very clean and spacious, and the staff were incredibly friendly and helpful - nothing was too much of an ask and Umberto gave us amazing reconnections for places to visit around Rome, it was very much appreciated.

Stayed in August 2023

The breakfast was just ok. Along our trip it was definitely the most amount of space for our family which was fantastic. The amenities in the room were perfect and fully up to date. Place was comfortable. Breakfast quality was below the standard of the rest of the hotel.

It was fantastic. The value for size of the room was incredible. Spotless clean, modern rooms, excellent service. We will be back and recommend to others. Location was very convenient and many major sites in easy walking distance.

Stayed in August 2023

Large rooms, clean, well located and friendly and exceptional staff.

Stayed in August 2023

The price of beer.

Location. Staff. Breakfast.

Stayed in August 2023

Located on a small narrow street and litter outside of hotel. The entrance is subdued . Lobby is simple but effective.

Beautifully renovated property 50 meters from Trevi fountain. The staff is 5 /5 star magnificent. We were welcomed with coffee as we arrived early and our bags were stored until check in. One of the nicest staff members was Francesco. He is the most gracious, kindest and sweetest soul in all of Rome. He absolutely made sure we had everything for our stay. Our family cannot compliment this genuinely kind man enough! Umberto was also fantastic. The staff makes this property stand out. We had a huge 1 bedroom apartment , 2 full baths ; all appointed with impeccable Italian design. The accommodation was so comfortable and some of the biggest rooms in all of Rome. Breakfast is served as room service. The presentation was magnificent. Refrigerators were stocked with complimentary cold drinks . Nice spa towels and robes with great quality toiletries.Little touches added up to a lot of comfort. The staff know how to pamper the guests! This hotel deserves more recognition for the hospitality it provides!

Stayed in August 2023

No complaints

Great location close to Trevi fountain and easy to walk around to other areas or access by taxi Great restaurants close by with lots of options The room was very spacious and clean and the bed was very comfortable The bathroom was nice and big so great for 2 people Great to have the complimentary mini bar provided especially with the warm weather Staff were very helpful and friendly.

Stayed in July 2023

A bit overpriced but we are in the high season and can’t find space like that in Rome .

Luxurious renovated old palazzo 50 meter away from Trevi fountain . This property is an apart hotel so you won’t get the amenities of a hotel but room is almost 1000 square feet super nice and breakfast is served in the room each morning. Very very comfortable stay . Staff was super accommodating and nice .

Stayed in July 2023

Space is very large, location is great, the staff are AMAZING.

Stayed in April 2023

The AC is a little weak.

Perfect location, the nicest staff ever, delicious breakfasts, very clean and comfortable, personalized care and attention given to guests, wonderful amenities, high ceilings, etc.

Stayed in June 2023

location, spacious room, great, friendly, service

Stayed in June 2023

Location near Fontana de Trevi not so nice anymore, is way too busy. Breakfast is ok, not great.

Staff is really great. Rooms are comfortable and spacious.

Stayed in May 2023

Instructions on how to use the coffee machine provided in the room would have been great. We needed to google how to use it.

The breakfast was served in a little comfy room upstairs equipped with a little kitchen nook. All food was freshly prepared (including scrambled eggs, porridge,...), exceptional selection of fresh fruit and the best filled croissants! The location was great with a very short walk from Trevi fountain. Very friendly and helpful staff and the room was very large and modern.

Stayed in April 2023

only ‚complaint‘ was the small size of the double bed. it was also extremely hard which made for a bit of an uncomfortable sleep

staff and location amazing. apartment was wonderful.

Stayed in April 2023

There is a fruit and vegetable delivery service that starts at 4:30 am right outside of the property and the loading of the truck is loud and goes on all morning. I wish the windows were more soundproof. This woke me up each morning of our stay. It was annoying but it definitely wasn't aggravating enough to sour my opinion of this property.

The location is amazing. Literally steps from the Trevi Fountain and a whole beautiful street of restaurants, shopping, and gelato. The rooms were gorgeous and spacious. The included breakfast delivered to the room each morning was awesome as was the fully stocked and complimentary fridge full of drinks and yogurts and snacks. The staff was AMAZING. So helpful and friendly. Especially Lumeena, such a kind person who helped us with directions, getting a taxi, suggestions about where to eat, and even taught us some Italian!

Stayed in April 2023

position boutique staff

Stayed in March 2023