Beware that hotel has no elevators and our room was on the 5th floor, it was ok for us, but keep in mind this when booking Hotel has not been renovated for a while and shower is pretty old

Price/Location value is superb Breakfast was surprisingly good, the croissants and coffee - delicious Very quiet despite being on a busy street, so managed to get very good sleep Towels were changed during our 2 nights stay

Stayed in August 2023

Small rooms, but clean

Nice and friendly staff, front desk very helpful. After the first AC didn't work properly, we were moved into another room very quickly.

Stayed in August 2023

The bathroom had a strong smell of sewage. Breakfast had few options.

Stayed in August 2023

Breakfast, bathroom

Location, staff

Stayed in July 2023

The breakfast has less offer than we are used to with continental breakfast (for example, only red orange juice or orage with lemon - both machine made - and no other juices) but it has enough offer of the rest. Bathroom can be a bit small and clumsy, specially the toilet usage.

The staff is very kind and helpful. It's placed in the city center and just 5 min away from the airport tram. Do not spend a huge amount of money on Uber or taxi, it's not worth it. It's in walking distance of every attraction. Bathroom towels frequently changed even without asking. Room AC works great (and you'll need it). Anti bug device and recharges available (you'll need it too).

Stayed in August 2023

There was no elevator, so we had to climb a lot of stairs when returning to the room. We were in the 3rd floor, with my mom who is 62. So it was a bit tiring after a long day of walking. I understand that it's an older building, so there's not to do about it, but I wouldn't recommend it for people with low mobility.

The staff was super nice. When we arrived, we received a map explanation of the city worth of a 5* hotel. They also gave us a great room, which had 2 separate rooms with a bathroom in between. It was perfect for us, since I was travelling with my mom and my brother. The ladies at breakfast were very friendly and always repositioning food at our request.

Stayed in August 2023

unfortunately the bathrooms ran out of hot water very quickly and the cleaners would open the windows each day letting in lots of mosquitoes.

the location was great and the staff were very friendly

Stayed in July 2023

Great location

Stayed in July 2023

Location great and handy to the train station and other sites around Florence. Staff were friendly and helpful. Good continental breakfast. AC worked well in a very hot Florence summer

Stayed in July 2023

Breakfast could be a bit better but was ok.

Great location , cool posters, friendly and helpful staff , very clean!

Stayed in July 2023

No elevator

Stayed in July 2023

The position of the hotel is fantastic. The hotel staff at the reception is very nice and friendly, but the lady in the breakfast room is not. The room was ok, even though the bathroom is extremely small. The soap and shampoo were only avaible the first day. Breakfast was not special, mostly sweet stuff, one sort of cheese and one sort of ham. But the coffee was super! :)

Stayed in June 2023

Maybe some boiled eggs at breakfast? Too much pastry for me.

Staff were brilliant.

Stayed in June 2023

High stairs, difficult to climb. Staff helped us with the luggage but we had to climb to reach the room at 4th floor. Bathroom very very small, you had to wash yourself across the width of the bathroom which was about 70 cm. If you think you can deal with this 2 issues then you'll find this hotel a good choice.

Nice and helpful staff. Excellent location. Breakfast with cheese and salami besides the usual sweets typical Italian. Good wi-fi signal.

Stayed in June 2023

The hotel could benefit from better overall maintenance and modernization without losing its antique style. Additionally, there is no elevator and no safe-deposit box in the room. The TV is very small and was broken, and the bed could be more comfortable. The towels are not changed daily. These are areas where improvement could be made.

The room was a bit small but comfortable, and the bathroom was quite small but clean and with hot water. There was also good internet service, and the breakfast included in the room we took was very good and quite complete, buffet-style. The location was excellent, just a few steps from the center where the Duomo and many other tourist places are located, and also very close to Ponte Vecchio. The staff's attention was very good. Thank you.

Stayed in April 2023

I couldn't stay longer.

Allowed dogs. Staff was exceptional, allowed for super late check in and made arrangements for my early checkout. Air conditioning was awesome. Good location near taxi service and or tram.

Stayed in June 2023

The stairs, no elevators

Staff service

Stayed in June 2023

Lots of stairs, so keep a little energy after your day out to make it up to your room.

Fantastic location, everything in walking distance. Small room but you shouldn't be spending much time there. Staff very helpful and friendly.

Stayed in June 2023

Not knowing about the €1.50 half-hour tram ride from airport to hotel instead of €23 taxi.

Central location close to airport tram stop.

Stayed in June 2023

No Kettle or Cups to Make a Coffee

Fantastic Position to Explore Florence. Stairs without a Lift made the Room a challenge. Staff were helpful. This is a two star hotel and everything was as described in Advert.

Stayed in June 2023

The room and bathroom is a little dated, though very clean, but that’s part of the charm staying in an old building.

Breakfast was great, staff was super helpful. Stefano at the front desk was great.

Stayed in May 2023

Only the facilities were not so satisfactory, but overall good experience.

The location couldn't be better, with welcoming and supportive staff. Nice breakfast included.

Stayed in June 2023

Excelent localication and very nice and helpful staff. Everything was clean.

Stayed in June 2023

The size of the room and bathroom is too small.

The location is excellent, everything is very close.

Stayed in June 2023

Tea making facilities would be nice

Adequate continental breakfast. Location was excellent, within easy reach of all local landmarks, great place for sightseeing. Staff were excellent. Guys on reception were very accommodating, helpful and knowledgeable and gave us great tips on where to go, where to eat and how to get there. Couldn’t fault them.

Stayed in June 2023