Via Della Mattonaia 43, San Marco - Santissima Annunziata, 50121 Florence, Italy
#201 of 379 hotels in Florence
Guests' ChoiceBased on 382 hotel reviews
8.4Cleanliness
8.9
Comfort
8.6
Location
8.8
Facilities
8.2
Staff
9.5
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 June 2024
Mark
United KingdomOverall it was really great. Two very small things - the breakfast was a bit limited (although I'm told that is often the way with Italian breakfasts!) apart from the coffee which was great; and it would have been nice to be provided with some bottles of shower gel or something in the bathroom (there were small sachets). But I am being picky. It's a lovely place and I'd definitely stay again.
I stayed at Hotel Rita Major for three nights for work and had a very enjoyable stay. It was very comfortable and clean, the staff were very friendly and welcoming, and the location is excellent - very close to the centre but not in the middle of the tourist area. A bonus is the lovely courtyard area which I used for working in, which is a great communal area to work or relax in. I got in quite late on two nights and there was always someone on reception to welcome me in.
Stayed in June 2024
Reviewed: 28 May 2024
Ewa
PolandClean rooms, sheets and comfortable beds. Nice garden to relax with coffee. Helpful and nice staff.
Stayed in May 2024
Reviewed: 22 May 2024
Abeysekera
CanadaWe were given a room in the 2nd floor and no elevator.
Stayed in May 2024
Reviewed: 8 May 2024
Heather
United KingdomA little remote
Lovely friendly staff, the breakfast was great
Stayed in May 2024
Reviewed: 27 April 2024
Kontogeorgi
GreeceThe room could have some more facilities
Polite and friendly stuff,good breakfast
Stayed in April 2024
Reviewed: 4 April 2024
Peaceful67
HungaryWithout heating it was cold.
Perfect location, authentic atmosphere, kind staff
Stayed in April 2024
Reviewed: 25 November 2023
Louisa
United KingdomThere were lots of mosquitos in the room (despite it being October!)
Good location, very close to all the main sights. The lady at reception (I think her name was Drita?) was extremely kind and helpful and recommended a fantastic restaurant nearby.
Stayed in November 2023
Reviewed: 16 November 2023
Vicky
United KingdomBreakfast was very basic, bed was hard,
Nice large rooms
Stayed in October 2023
Reviewed: 9 November 2023
Genny
United StatesYou can improve breakfast with more options and be more generous with coffee.
Good location. Clean room. Breakfast is just what you see in the picture, no eggs, but when I asked for a second cappuccino I was given a smaller cup. Staff was really nice. Laura was very helpful and gave us a city map that made easy to visit the important sights. Good value for price paid.
Stayed in October 2023
Reviewed: 3 November 2023
Bhattacharya
FranceView from.room was not good , other rooms were not available , may be they have better view
Staff were helpfull and welcoming. Bus stop was near
Stayed in October 2023
Reviewed: 2 November 2023
Saso
SloveniaGood breakfast, very helpfull stuff, very clean room, renewed bathroom, quite close to city centre - 15minutes of walk and you are in city centre
Stayed in November 2023
Reviewed: 31 October 2023
Danya-zee
South AfricaEverything was perfect! There was a glitch with communication beforehand but the hotel is aware of this and will sort it out.
Such a charming, sweet old-fashioned hotel with everything you need in a great location, and such good value for money! I could not get over the amazing staff - the most helpful, friendly, warm people I have come across at a hotel - every one without exception! They really went above and beyond and made my stay so special. My room and the hotel in general was absolutely spotlessly clean and very comfortable in a quiet, safe area, just 1.5 km (20 minute stroll) to the Uffizi gallery, and even closer to the Duomo. The location was perfect for me because it was just outside the chaos of the old city centre, but within such easy reach of all the main attractions. There is also a bus that stops just a few metres from the hotel, so getting there with public transport is a breeze. Lovely breakfast each morning (with the best cappuccino in the world!) overlooking the gorgeous, quaint courtyard which really set me for the day. I loved my time at Hotel Rita Major and would definitely stay here again if I ever get the chance to go back to Florence!
Stayed in October 2023
Reviewed: 29 October 2023
Katell
NetherlandsThe room and the breakfast were very nice
Stayed in October 2023
Reviewed: 27 October 2023
Ines
CroatiaReally nice staff. Clean rooms, nice breakfast. Easy to arrive to city center. Good value for price paid.
Stayed in October 2023
Reviewed: 25 October 2023
Rami
EgyptFeels like a grandma home so It may not be a good choice for people who like modern places
Very Friendly Staff, Clean & Cozy room, Budget Friendly, Very nice breakfast with perfect coffee.
Stayed in October 2023
Reviewed: 23 October 2023
Heidi
United StatesThe staff was friendly and the breakfast was great. It was also in a good location and easy to walk to many of the tourist sights in Florence.
Stayed in October 2023
Reviewed: 23 October 2023
Ribeiro
AustraliaThe room had a stronger sewage smell. The room's illumination is poor, even in the bathroom. The shower is bad in size and has no place to hold a soap. The shower head had a crack, and water splashed out of the shower forcing you to reduce the water pressure. the bathroom sink was clogged. The mattress is uncomfortable. Because the room in the street level, we have no privacy, too noise, lots of flies and mosquitoes entering the room as there was no protection net. No air conditioning and the fan was terrible.
The property overall is good, but the room allocated to my family (3 people) was not pleasant.
Stayed in October 2023
Reviewed: 12 October 2023
Julie
United KingdomWe liked the hotel, but here are our suggestions. The pillows were very flat, but we asked for 2 more. The room was quite sparse and it would be nice to have a little fridge and a kettle. The breakfast was a cold buffet with mostly sweet things. More cheese and eggs and maybe a toaster.
A lovely clean hotel, in a great area. The terrace at the rear was very nice. All the staff are friendly and very helpful. Plenty of places to eat and drink nearby. The old market was great and all easy walking distance. We walked from the train station which was easy. The hotel bar was handy and very reasonable
Stayed in October 2023
Reviewed: 9 October 2023
Penny
United KingdomI think we will get home to a traffic violation ticket as the road system was complicated and I did not understand about limited access to some roads. Parking was available in a garage a 9 minute walk from the hotel. Again avoiding the limited access roads was tricky. Not the fault of the hotel tho.
Location ok for access to main attractions. The evening g staff were particularly helpful and suggested tour ideas for seeing main attractions which worked well. A local restaurant was recommended and we used it for two nights in a row as the food and service was good. We had access to a nice balcony which was most pleasant to sit out on.
Stayed in September 2023
Reviewed: 3 October 2023
Catarina
BrazilThey are very professionals and attended my special requests. Breakfast delicious.
Stayed in October 2023
Reviewed: 3 October 2023
Manuel
AustriaNothing.
The place was perfect to visit Florence. We stayed there for two nights and we had everything we needed. Parking was a bit tricky, but it worked well. The location was perfect. We were able to walk to every important sight.
Stayed in September 2023
Reviewed: 30 September 2023
Cheryl
ItalyA small refrigerator in the room would have been a plus, but we did manage without it. Fluffier bed pillows would have been nice.
The location, although slightly away from the city center, was still close enough that you could be in the city center after a 15 minute walk. The hotel staff was fantastic and the the breakfast was very nice! The rooms were very clean.
Stayed in September 2023
Reviewed: 28 September 2023
Angela
United KingdomNo kettle or tea making facilities or fridge in room
Good location, friendly and helpful staff with a pleasant buffet breakfast
Stayed in September 2023
Reviewed: 17 September 2023
Marton
AustriaThe breakfast could be put on the next level with eggs and vegetables.
cleanliness
Stayed in September 2023
Viareggio, Italy
Mestia, Georgia
Castelluzzo, Italy
Jindabyne, Australia
Liepāja, Latvia
Delfzijl, Netherlands
Turin, Italy
Bussana Nuova, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content