The WiFi was very slow, and maybe to change a bit bed for more comfy.

Stayed in August 2022

We were at the back of the hotel so a horrible view of another building. But it was so hot we just kept the shutters closed to keep the heat out anyway. Would have been nice to have a beach view. The top bunk bed was hard to get into (the ladder didn't clip on securely and to be secure it needed to block the space between the bunks and the double bed meaning you couldn't really leave it there all night. That space felt cramped. The double bed base was made of wooden slats and because of the layout of the room my husband had to crawl up the bed from the bottom. Putting all his weight on one spot through one knee caused the slats to bend and pop out of their 'sockets' with a horrendous bang and jolt. We thought we'd broken the bed several times! Fortunately we were able to reposition them! Beware the slats - spread your weight evenly! The hot drinks machine at breakfast didn't make great coffee, which you expect in Italy, and the juice was also quite watery and unusual flavours.

Air conditioning!!! Wonderfully efficient and so needed. There was a good range of food options at breakfast which were constantly refreshed with new different things. The reception staff were very knowledgeable and helpful and resolved queries quickly. Hotel has access to a beach club but you still have to pay to hire your space, you just get a slight discount for staying at this hotel but maybe that is how all the hotels with beach access work. It is a nice beach and the staff at the club are helpful and they have good facilities like changing cabins and showers you can hire. The bed We had a late flight home and we were able to leave our luggage securely at the hotel while we went to the beach for the day, changed in the changing rooms at the beach and headed off on the easy bus from just up the road back to Pisa airport after making the most of the day.

Stayed in August 2022

Location was great!

Stayed in June 2022

Unfortunately, all the best rooms were sold out.

The location was great. Breakfast was very simple but not bad.

Stayed in May 2022

The room

I appreciate both receptionists, very kind and availeble at any time for everything!

Stayed in May 2022

Room was small, tv did not work.

Breakfast was simple but satisfactory. Location near the beach and main promenade. Staff was helpful and nice, especially Daniela!

Stayed in September 2021

room was better than we expected. We were disappointed with the beach situation. The sea view was almost nil but everything else was very pleasant.

Stayed in August 2021

its to convinient in all the stores & resto specially near the beach.i recommend it to my friends and relatives❤️

Stayed in July 2021

Breakfast is not that great but it's acceptable.

Almost near on everything; shops, restaurants and the beach.

Stayed in July 2021

The hotel is a little run down.

The Location on Viareggio main strip was fantastic! Beach and shopping strip right across the road. Very easy to get around.

Stayed in August 2023

The service was terrible. As is typical in Italy, you need a card (given to you at check in) to make the electricity work. While we were out, they kept removing it so the A/C wasn't running and we would return to a hot room. The removed wet towels without replacing them. When I needed extra linens, they brought me to their linen room and had me hunt around myself for what I needed. We kept having to ask that the toilet paper be replenished.

Location was great. The room was a very nice size. The breakfast was average.

Stayed in July 2023

it was a little shabby and needed updating .

it’s location was very nice , on the beachfront .

Stayed in September 2022

Nonthing

Our room was clean and comfortable, the breakfast was good. The staffs were kind and helpful. Plus the wonderful view of the beach in our room window.

Stayed in August 2022

The bed and bed covers were all damp from the humidity in the room. They were almost too wet to sleep on. When we asked them to change it, we were told that "they had just opened and there was not enough equipment", and they just gave us new bed sheets. but unfortunately it wasn't enought because the bed was wet too and we didnt have a enough cover to sleep under. so it was pretty uncomfortable.

Stayed in April 2022

At least thwy can inform me if something is broken by mistake

Location

Stayed in August 2021

I didn't like the mini refrigerator cuz it's not working 🙄

I like how comfortable the room is 🤠

Stayed in August 2021

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in September 2023