Nothing

Great location very close to the centre of the historic centre yet very quiet. Receptionist did everything she could to make our stay very enjoyable

Stayed in June 2022

The coffee at breakfast was terrible. This could definitely be improved!

The staff was outstanding at Hotel La Terra, who made our stay very comfortable. The room was large and we appreciated having a refrigerator in the room. The location was also very convenient.

Stayed in May 2022

Beautiful appointed room -nice view with excellent service

Stayed in May 2022

From the moment we arrived until we left the staff were excellent. Our rooms were ready on arrival , the receptionist recommended a fantastic local restaurant serving authentic food. at breakfast we got fantastic service offering coffee refills and cake. On departure the lady walked to the taxi with us taking the heaviest bag

Stayed in May 2022

The part of the stairway that was made of glass is not for everyone…

Beautiful place, central location, great staff - perfect handling of special dietary and other requests. A very good experience!

Stayed in November 2021

Slight oversight of Lack of tourist information in terms of leaflets & maps etc but easily remedied.

Location was excellent & 1 min walk to the city centre. All the staff are hospitable & very helpful and attentive. Despite the language barrier, they accommodated our every request. Highly recommend the hotel.

Stayed in November 2021

Everything was fine. However as the hotel is in the very old part of the city (with very narrow streets), you cannot park your car outside the hotel. One option is to park your car in a paid carpark.

There was a lot of choice at the breakfast with very nice authentic Italian food. The room was beautiful with a large and modern bathroom. The building itself is historic and located in the very old part of the city close to the sights, various good restaurants and the main square. If your room is on the top floor, you have a nice view over the city.

Stayed in September 2021

There is a glass staircase which we had to use on the first day as the lift wasn’t working. Very scary 😱

Friendly staff, position of hotel right in centre of town

Stayed in October 2021

I loved everything about this place ..

Stayed in September 2021

The furniture in the room was used. Overall, the hotel needs refurbishment.

Centrally located, relatively quiet

Stayed in September 2021

Only remark: orange juice at breakfast could be fresh

The quality of the accommodation, the super friendly staff and it’s location in the historical centre

Stayed in September 2021

Beautiful hotel with all rooms different in style. We extended our stay with 2 more nights... Great staff and excellent breakfast

Stayed in September 2021

We stayed here about 6 years ago and loved it then and loved it this time as well. This is a small, charming hotel right in the old city. Lovely rooms. There are several common rooms on the 3rd floor and a nice small terrace. The breakfast is served in an adjacent building and is wonderful with a range of cheeses, meats, pastries, an egg dish and eggs cooked to order if you ask. The staff are all exceptional. Parking is in a lot just outside the old city and is very reasonable at $7E per day. The hotel staff come down and pick you up. But you must contact the hotel in advance to get directions to the parking lot and then to get picked up. Do not drive into the old city. Ostuni is a wonderful small town, a bit touristy, but still worth a visit. Good restaurants in town, the hotel will book you a reservation if you ask. Totally recommend.

Stayed in September 2021

Beautiful and vomfortable rooms. Perfect location

Stayed in September 2021

A truly excellent experience. The staff was wonderful - very professional and very helpful. The hotel is on a very quiet street but very close to the piazza, the main sites and many great restaurants. Our room was lovely and very quiet and we enjoyed the terraces. Breakfast was excellent. We had a very good stay and will surely come back. Many thanks to everyone at the hotel.

Stayed in September 2021

A 4 stars hotel should offer more healthy and fresh products at the breakfast. Small things like a full length mirror in the room or more amenities products (only basic soap and shampoo were offered) were lacking.

Centrally located in the old town of Ostuni, every attraction is just around the corner. Friendly and helpful staff

Stayed in August 2021

The hotel is a lovely restored building, with interesting details and views. The room was spacious, clean, and well air-conditioned (it was very hot out). The staff helped me with my car parking (you can't park in the old town) - took me to a cheap private lot and drove me back there in the morning. They were all very nice.

Stayed in August 2021

The hotel is built into a hillside and is terraced, meaning there are lots of stairs. While there is an elevator to reach the main three floors above the ground floor, many rooms are on levels in-between. This makes for a unique experience with the spaces, but know that there are few large expanses on a single level, even in some of the guest rooms.

The breakfast was terrific. Homemade pastries, focaccia or quiche, accompanied by fresh fruits, yogurt, cereal and nuts, rounded out by fresh juices, coffees and teas. There were even cured meats and cheeses. It provided an awesome way to start each day. The guest rooms have high quality linens and finishes. Due to a snafu on our part, we enjoyed two different rooms, each completely different from each other, and designed around different architectural conditions presented by the 600 year-old buildings. This is a one-of-a-kind property - do not miss the common terrace on the 3rd floor! Getting to the hillside hotel behind the City walls is a challenge for the first-timer; it’s a fun adventure, but best if you’re prepared for it. You need to park at the bottom of the big hill, walk up the hotel to check in, then staff will drive you back to your car to load your luggage into their narrow-street-friendly vehicle and lead you to the 7-euro/day parking lot. The last step is pile into their vehicle for the ride back up the hill to the hotel. DO NOT attempt to negotiate the narrow and often one-way streets in your own vehicle. The historic core is perfectly walkable and the hotel is right in the middle of the action. Leave the driving to the locals.

Stayed in July 2021

The staff was very helpful and friendly! We had the best tips for dining and received great support for reservations & activity bookings.

Stayed in July 2021

The bed was uncomfortable because the mattress was not straight , it was sagging in the middle.

The hotel's location is very good in the middle of the old city , within waking distance to points of interest and restaurants. It is tastefully decorated. Great breakfast. The hostess (I'm sorry that I don't remember her name) was awesome ,friendly and very helpful ( drove us to our car to collect the luggage)..

Stayed in April 2024

First floor and the second floor should have been connected. Why were the stairs locked?

Clean

Stayed in December 2023

Breakfast was barely okay, but it was off season for Ostuni and we may have been the only guests. Rather expensive for what it is, but we wanted a large bed and parking, and we got that.

Great location. Friendly, helpful staff. Very large room.

Stayed in December 2023

My partner and I were very disappointed by our stay. Everything was fine until our check out. We were told to safely leave our luggages in the reception where they were supposedly watched. The luggage were left in the reception hall without sufficient security. We went for a walk in Ostuni and came back around 1pm to take our luggages and be driven to our car. Later on, we noticed that we got robbed. We had two laptops stolen from us. Despite explaining the situation to the Hotel manager and being told that they didn't see anything on the camera, there is no other place or way we would have had our two laptops stolen. We consider the Hotel response to this situation very poor and untrustworthy.

Stayed in July 2022

The room was sparsely furnished and seemed a bit "cold". The lift/elevator was broken.

This is a very central hotel with great staff who were very helpful. There is parking offsite but only 7 Euros a day and the hotel will pick you up/drive you there. Nice breakfast and friendly staff. Their restaurant recommendation was amazing.

Stayed in November 2021

Beds were a little uncomfortable

Great location

Stayed in July 2023