Località Casanova Pansarine, 53041 Siena, Italy
#32 of 58 hotels in Siena
Guests' ChoiceBased on 284 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
9.1
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: 27 September 2024
Teresa
United KingdomThe restaurant was quite expensive and not much choice for cheaper option.
The breakfast was a good selection of different foods. The location was great for visiting siena and Parc dei mulini.
Stayed in September 2024
Reviewed: 27 September 2024
A
NetherlandsMain drawback is the noise insulation in the rooms. Very poor.
The room was large and the beds comfortable. Breakfast and the dinner restaurant were surprisingly good but the breakfast room is very noisy. Speaking of noise, the sound insulation in the rooms is zero. You can join your neighbours conversation when they wake up at 6am.
Stayed in September 2024
Reviewed: 26 September 2024
Shannon
United StatesFood and staff were excellent!!! Very friendly and helpful!
Stayed in September 2024
Reviewed: 11 September 2024
Eline
BelgiumThe shower
The guys from the reception, the pool and the big room
Stayed in September 2024
Reviewed: 7 September 2024
Aleksander
PolandElectricity in the room was shutting off occasionally, which was a bit frustrating.
Very helpful staff, in-price access to saunas was also a nice add-on
Stayed in September 2024
Reviewed: 7 September 2024
Eric
United StatesFriendly staff, good location for visiting Siena and Chianti region.
Stayed in September 2024
Reviewed: 2 September 2024
Dieter
BelgiumThe family rooms are small, not so easy to access
Facilities as swimming pool, continental breakfast, very good reception
Stayed in July 2024
Reviewed: 1 September 2024
Ancuta
RomaniaCold water in the swimming pool.
Nice location. Great view from the roof restaurant.
Stayed in August 2024
Reviewed: 1 September 2024
Msiddiki
United StatesThe AC was not working effectively. It was 90f outside. Specially upstairs was boiling. No phone/ intercom in the room. For every little request we had to go to the reception desk
The rooms were very fancy duplexes! Staff was very nice and prompt.
Stayed in August 2024
Reviewed: 28 August 2024
Jared
GermanyThe parking situation was poor. Some simple white lines would go a long way to resolving the issue. The air conditioning is old and loud in the night, a lot of banging. The swimming pool could be slightly warmer, considering the hotel is promoted to families. Our toddler could only stay in for five minutes maximum.
The breakfast and friendliness of staff was excellent. Incredibly friendly with our toddler. Also, the front-desk staff recommendations for day trips were exceptionally thought-out with alternative routes suggested based on our needs.
Stayed in August 2024
Reviewed: 21 August 2024
Silvia
Greecethe rooms should be cleaner. we found some bread crumbs on the shelf behind the bed. they should buy new towels. there was a bit of an unpleasant smell and feeling of "used" in the room. it didn't smell clean. the a/c was a bit loud.
the bed is really big. the staff was very kind. the parking is comfortable.
Stayed in August 2024
Reviewed: 21 August 2024
Ferran
SpainComfy beds and idillic enviroment in the nature but not far away from siena
Stayed in August 2024
Reviewed: 19 August 2024
Jaroslav
Lithuaniaour hotel room was really dark and small, near entrance
Everything’s fine..
Stayed in August 2024
Reviewed: 11 August 2024
Paul
United KingdomNo tea or coffee facilities in the room and just a large hotel feel rather than the cosiness of a B & B where we get to chat to the owners. Great for our one night stay but we prefer B & B's overall.
The hotel is fine with a nice enough room and a great pool which was half covered and had movable covers for the other half (not required when we were there). The breakfast was good with lots of choice. Staff were friendly and helpful. Fairly close to Siena where we went to eat at night which was beautiful.
Stayed in August 2024
Reviewed: 9 August 2024
Sini
FinlandSwimming pool had very cold water, you can only swim for a few minutes.
Room was clean and air conditioner worked well. Sauna was also nice.
Stayed in June 2024
Reviewed: 6 August 2024
Paul
AustraliaFirst room provided, the air conditioning didn’t work, however staff were willing to let us swap rooms. Fridges do not keep anything cold.
Staff were incredibly helpful and accomodating. Food was delicious and beds comfortable. Bonus was having a pool! Buffet breakfast offered many options and very delicious
Stayed in August 2024
Reviewed: 3 August 2024
Vanegascata
GermanyThe parking and swimming pool had no shadow during the day (8:00 am to 7:00pm) and breakfast room was warm even in the morning.
The location was very good. In 10 minutes by car we could reach Siena for dinner or so.. the room has everything needed, swimming pool was nice. The staff was very friendly and the parking right in front was comfortable
Stayed in August 2024
Reviewed: 21 July 2024
Sandra
GermanyThe room was way too warm and you could only use AC and not open the windows. The style of the hotel was a bit old school. Wouldn't say that it was a 4* hotel.
That its in Tuscany
Stayed in July 2024
Reviewed: 18 July 2024
Nina
AustriaThe shower was too small for two people. The spa area and the pool smelled weird. The breakfast was okay, the quality could be better though and the location could be nicer.
The beds were comfortable and the room was clean. We had each day one hour free for the use of the spa area with sauna, steam bath and relaxation area. The staff was very nice and we had a very pleasant welcome with detailed information about travel possibilities.
Stayed in July 2024
Reviewed: 12 July 2024
Iolanda
PortugalWe got there and the pool had been closed for a few days already and was closed for the 4 days we were there. They tried to compensate us with a 10% discount at the restaurant for the first night. Then we had no hot water in the room. They gave us a bigger room and another 10% discount at the restaurant for the first night. Like I said, the staff is very nice and tries to do their best, but the hotel is not as good as in the pictures and needs some serious maintenance. The ac was freezing and you cant control it so you have to call front desk every time so they will turn it off.
Breakfast was ok. The restaurant is very good. All the staff is very nice, everyone speaks 3 languages at least and they are all very helpful and do their best to keep the custumers happy. Parking is ok. Location is nice too.
Stayed in July 2024
Reviewed: 7 July 2024
Pavel
Czech RepublicCentrally controlled air conditioning. The room was clean, but cleaning and service could be more consistent.
The hotel has a large parking lot. Walking distance to the train station is about 20 minutes (good to go to Siena). Breakfast at the hotel is fine. The hotel equipment is sufficient. Pool approximately 10x5 m, water pleasant, plenty of sun loungers by the pool. The hotel's equipment is sufficient, I lacked the kettle and cups for tea/coffee in the room. The hotel has its own restaurant, you need to book a place in advance. Price of main dish is around 20 euros.
Stayed in July 2024
Reviewed: 6 July 2024
Piotr
United KingdomMonotone Breakfast. The fridge didn't cool well.
Very helpful staff. Nice area.
Stayed in July 2024
Reviewed: 2 July 2024
Nicola
United StatesSize of shower cubicle is tiny even for a small person. Swimming pool was closed which was very disappointing as that was the reason I chose that hotel.
Clean. Only stayed one night so didn't experience much.
Stayed in June 2024
Reviewed: 1 July 2024
Gabe
CanadaThe staff were very accommodating, doing their best to please customers. We were given one of their best rooms. Good location to visit Siena (20' drive) and Tuscany. The place is a bit deceiving from the outside, but the inside is great, from the large breakfast room and patio to the evening restaurant and spa.
Stayed in June 2024
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