Good breakfast.

Stayed in November 2023

Loud room

Road noise was loud on our side of the hotel. Parking is also a premium

Stayed in September 2023

No air con in room

Stayed in August 2023

the staff was ok but not really friendly. the house is old and some aspects like bed, equipment, … could need a ne touch

it’s a nice location and the room was big and clean.

Stayed in May 2023

The price for the room I paid was far too high, the room was super small, the guy at the check in was not very nice

Stayed in April 2023

The staff @ the receptionist was very unfriendly, not helpful and couldn't even smile in our faces. He didn't even trust me with the city tax money so he kept my passport till i paid the 33 euros 🤦. he was annoyed every time my one year old walks around . The pool was dirty and not even fully filled. it was very disappointing for my kids. If u arrive anytime before 3 pm or after 22pm no way you can check in. we arrived 1 hour before check in and had to wait with my kids who were very tired on the street waiting for anyone to come even when u call them nobody answers...it was deserted. I'll definitely not go there again and can't recommend it.

cleanliness and location

Stayed in October 2022

Basic hotel. Very clean. Super breakfast. Good value for money.

Stayed in September 2022

Bed and pillow was bad.

Very nice personell

Stayed in September 2022

The staff !! The Guy at the reception was everything but nice, not friendly at all!! Breakfast was really mediocre (no fruit except green appels, some bread, industrial croissants, mermelade, cereals Low cost and youghourt). The coffee was really bad! The parking was full and the guy at the reception didn’t care about this issue. People (of the hotel I think) were smoking just behind our window and it smelled bad in the room..

The room was ok.

Stayed in August 2022

The private parking area was very limited. Staff only spoke Italian or German, so communication was difficult but doable.

Location is great. Price/quality ratio is good

Stayed in August 2022

very tiny, no personal space, impolite host, no POS

position, cleanness, surroundings

Stayed in August 2022

The rooms don"t have air conditioning at all, no outside terrace, bathroom is quite small, the outside pool is dirty. Extremly noisy street. One man show, the receptionist is taking care of everything: registrations, and managing the facility in general, pool, garden, etc. Parking is not enough for all the guests.

The price tag of the hotel room is good. 70 Eur for a hotel room in the Dolomites, is alomost impossible to find in post-Covid era. The location of the hotel is very nice, having a pool and a big garden makes a big difference.

Stayed in July 2022

This review has been hidden because it doesn't meet our guidelines.

Good breakfast . better than on other places in Italy. I made a checkin in 6,5 seconds. Fastest time ever. :) Recepcionist was very fastpolite. But on his special way. Never saw something like that. Thumbs up!

Stayed in November 2023

In the evening it was not easy to find a parking space and to squeeze our car between other cars

Nice place, beautiful view, excellent breakfast

Stayed in October 2023

Unpleasant and unhelpful receptionist, looked like annoyed...??

Breakfast was nice, tasty and plenty, good food selection

Stayed in October 2023

The hotel was full and without parking possibility. The receptionist was unfriendly and we were offered alternative accommodation with worse parameters than ordered.

The hotel location in Tramin is very good. Breakfast average.

Stayed in September 2023

The room had only one plug in for the electricity, not near the bed. The man working there is very unprofessional, complaining all the time that he is not the owner so he does not get profit from the place he is occupying and that everything is written online on booking and on the website. VERY UNPROFESSIONAL and he kind of made me mad of the place! On the other hand, the owner never answer my request for the receipt, so maybe they are just those kind of people who take your money. I suspect he was the owner and just lied to me to be mean! If you want to have a nice experience of the area, I DO NOT suggest you to stay in this place!

the room was clean, breakfast was good

Stayed in September 2023

Wifi didn't work and we told the staff about it but still didn't had any wifi (couldnt use our cellphone for internet because of reception limitations), no airconditioning the room was way to hot (there was a heatwave) The room we had was way overpriced! For 140 euro for 1 night you expect a little bit more of comfort and space

Breakfast was good

Stayed in August 2023

Very nice swimming pool and garden. Large and comfortable rooms

Stayed in August 2023

The Rechtenthalerstrasse seems to be used as a 'race track' by the locals and the noise levels were very high. Whilst this is not something the Hotel can directly influence, it would perhaps be possible to allert the local police force to this unacceptable behaviour of some of the local drivers - especially motor cycles doing 'time trials' up the hill - after all, this is a 50 km zone!

The room was comfortable and the pool very nice. Breakfast was excellent.

Stayed in August 2023

It’s hard to distil quite what a scoundrel the manager here is. We had booked with you and had called to double check the booking was okay for a couple with two small children. All fine, we were told. To arrive and be told it was 30 extra for the second child was a surprise. When I explained we had already been assured by staff at Rechtenthal it was okay, he literally walked away from the desk and said ‘call booking.com’, knowing this was impractical. Wifi barely works, pool is nice, cleaners are nice, rooms Beyond budget. Manager: least effective professional this side of Innsbruck. Sudtirol is amazing, but I can’t rave about it here.

Stayed in August 2023

Very unprofessional service and I need a full refund back. I notified the property way before about my check-in time, but there was no one at the reception when I arrived at the property. I asked around a few guests by the pool area but no one knew anything. I paid in advance but didn't get the room to stay. I request assistance here.

Stayed in July 2023

There is a freezer for guests, in hot summer that is very valuable. The pool is also excellent.

Stayed in July 2023

The owner is so rude. He is not running the right business. Apparently he hates everyone. Only his fixed and stable clients are welcome.

Location is not bad

Stayed in July 2023