Via dei Cartari, 90133 Palermo, Italy
#16 of 95 hotels in Palermo
Guests' ChoiceBased on 26 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.1
Staff
9.6
Value for money
8.6
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 26 June 2024
Yulia
AustraliaRoom Design of the room, bathroom and textures throughout the unit
Amazing hotel Very well designed rooms and great restaurant on site
Stayed in May 2024
Reviewed: 20 June 2024
Curtis
United StatesParking not clearly detailed regarding cost. Cost me 20 euros a day plus had to buy a ZTL day pass for 5 euros any day I drove the car (for me the arrival day and departure day only). Total extra cost 50 euro for my 2 night stay.
New. Great location. Excellent breakfast buffet. Friendly staff. Comfy bed. And my room even had a sauna in the room!!
Stayed in June 2024
Reviewed: 7 June 2024
Kluba
United Arab EmiratesSauna did not work but has been fixed
Staff is very friendly and helpful Location is excellent Overall great experience
Stayed in June 2024
Reviewed: 14 May 2024
Jennifer
United StatesThe food was lacking. Breakfast buffet only had runny scrambled eggs and charged 5 euros EACH for individually cooked eggs (not from the buffet). The steak we had for dinner had to be sent back because it was full of grizzle. They probably should have comped the steak but didn’t even offer anything else while we had to wait for a different meal to be prepared.
The staff was incredibly nice and helpful.
Stayed in May 2024
Reviewed: 25 April 2024
Itay
United KingdomHad to ask for more toiletries so many times, towels , we were a family but they treated us as a couple.
Good Breakfast.
Stayed in April 2024
Reviewed: 17 April 2024
Shults
United StatesShowers never got hot
Staff was so friendly and gave us a great recommendation for a restaurant. Helped us get a reservation for it as well. Room was very clean and comfortable.
Stayed in April 2024
Reviewed: 11 April 2024
Tiago
United StatesAmazing fresh and new hotel with kind, Helpful and friendly staff. Rooms were big, lots of space and comfort. Great location, close to the main touristic attractions. The property was a big surprise.
Stayed in April 2024
Reviewed: 1 April 2024
Abernathy
United StatesEverything was perfect. No parking onsite. Paid parking available.
Everything!!!!
Stayed in March 2024
Reviewed: 24 March 2024
Richard
NetherlandsBrand new hotel, very good location
Stayed in March 2024
Reviewed: 1 June 2024
Judy
United StatesThey need to get that shower out of the middle of the room. They also need to learn how to compensate people when things go wrong. And they need to figure out how to make it quieter. Again, brand new hotel. Put in some windows that actually insulate guests from the sound outside
When we first arrived I thought we hit the jackpot. Brand new hotel. Looked beautiful. staff was quite lovely. No complaints about the staff. But the facility was a nightmare. Whoever decided it was a good idea to put a shower in the middle of a hotel room should be fired. At first it was just odd but once I started taking showers I realized it leaks right into the room. And it wasn't just my room. My travel companions shower also leaked into his room. Terrible! Also, given that it's a brand new hotel and it's in a very loud part of town the least they could've done was put in windows that insulate from the sound. I live in New York City and my neighborhood is quieter. But for me the biggest issue was that the light in my closet wouldn't turn off the first night. That and this strange very bright green light at the exit door kept me up all night. Initially they said they would put me in a new room. Then they said they could fix it. Then they couldn't fix it and just turned it off. So for the rest of my stay I had no light in my closet. That was fine. What wasn't fine is my only complaint about the staff. I got nothing in return for a lost night of sleep. That would never fly in the United States. They would've done some thing to compensate me here.
Stayed in May 2024
Reviewed: 14 April 2024
Richard
United KingdomOn Friday and Saturday nights, the street noise just goes on and on. (We moved rooms but it wasn't really any better.) Intrusive nightlights which make it impossible to get rooms properly dark. Breakfast area cramped and insufficiently staffed.
Glossy new hotel, stylishly done to a very high standard. Spacious bedrooms, and a location convenient for all the main attractions. Pleasant staff.
Stayed in April 2024
Reviewed: 23 June 2024
Wendy
South AfricaThere are no comments available for this review
Stayed in June 2024
Reviewed: 23 June 2024
Charlotte
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: 22 June 2024
Georgios
GreeceThere are no comments available for this review
Stayed in May 2024
Reviewed: 16 June 2024
Taylor
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 11 June 2024
Branislav
MontenegroThere are no comments available for this review
Stayed in June 2024
Reviewed: 1 June 2024
Eve
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 31 May 2024
Tevfik
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 28 May 2024
Hisham
IsraelThere are no comments available for this review
Stayed in May 2024
Reviewed: 27 May 2024
Cleve
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 27 May 2024
Harris
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 22 May 2024
Katrín
IcelandThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 April 2024
Karen
TurkeyThere are no comments available for this review
Stayed in April 2024
Reviewed: 22 April 2024
Aaron
AustraliaThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
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