Hospitality, staff, style, owners

Stayed in December 2022

I like everything about Palazzo Tolomei!

Historic architecture, remarkable frescos, wonderful breakfast by candlelight! Great, quiet location directly across from Medici palace. Treated like family!

Stayed in November 2022

Daniela and her staff were charming, attentive, and offered great ideas for exploring Florence. The location was safe and allowed us to walk everywhere to museums, to concerts, to churches, and just to wander the six different districts. The room was spacious and the couches and tables and chairs allowed us to spread out to read or plan our day. We loved the fresco on the ceiling and the tile in the bathroom and all the common rooms! The breakfasts were amazing, with fresh fruits and a variety of sweet and savory dishes.

Stayed in December 2022

Daniella and her staff were so welcoming- I felt like I was visiting family. The breakfast was excellent and something that should not be missed, you can tell they put love and care into the guest experience.

Stayed in November 2022

- lovely place - amazing people - great breakfast - comfy beds

Stayed in November 2022

There is nothing. This is truly a magical place.

I have not in my life ever experienced any stay more wonderful. Daniella and her team are truly the heart of Florence. Their warmth and assistance was the talk of our trip. And do yourself a favor, make sure to stay for breakfast. We actually moved our train on our last day to stay just a little longer. We will be back!

Stayed in October 2022

Nothing.

We liked everything- the atmosphere of the an old palazzo, the top location, the extremely nice and friendly staff and the owner Daniela, of course, which is the perfect host. The breakfast was remarkable, not only as typical Florentine food, but the room with fine decorations, burning candles and classical music was a very classy experience. Daniela and the staff were always ready with good advices, especially for the best restaurants. Thank you, Daniela. We recommend your place to everyone who wants to visit Florence.

Stayed in October 2022

The fact that we were only in Florence for 1 day otherwise we would have stayed here for much longer!

We absolutely loved our stay. The hotel is historically set in an old palace and is in a perfect central location to explore Florence. Daniella and Riccardo go above and beyond to ensure you are looked after and they also just great people to have a chat with. The rooms are amazing and so spacious and the breakfast upstairs is delish. When we are next back in Florence we know where we will be staying :). Also we had a car and parked initially out the front of the hotel. Daniella then organized for the car to be picked up and taken to a garage so all very easy to organise.

Stayed in October 2022

Daniela and her team were the highlight of our trip to Florence! We started missing her as soon as we walked out the door. I can’t say enough good things about this place. The building alone is incredible. You’ll feel like royalty staying there and it has a great history too. The breakfast is not to be missed! We paid to change our train tickets to a later time just so we could have breakfast one more time before we left. The wine tasting is also a must! We’ll be making plans to come back as soon as we can and we’ll be staying longer next time. Thank you all again for having us! Come visit us in Florida any time!

Stayed in October 2022

incredible quality, fresh, just repared

Stayed in October 2022

Absolutely nothing.

I can't begin to explain what an incredible stay we had at the Palazzo. To begin with, Daniela and the entire staff were so helpful and accommodating. The breakfast was a multi course affair served with absolute pride and passion. We were given the best advice for restaurants and last minute reservations were made for us as well. Daniela is such a wonderful and charismatic host, taking time to explain the history of the palazzo, give us facts and history of Florence, and truly sharing her passion for her labor of love. The location was perfect. Not far from either the train station nor any of the cities attractions. We thank all of the people at the palazzo who made our stay so incredibly memorable.

Stayed in October 2022

nothing

the hospitality was excellent

Stayed in October 2022

the owner and her staff was fantastic the beautiful breakfast that they served was simply one of our favorite parts of our trip. much love in their service!

Stayed in October 2022

There wasn't anything we didn't like about our stay but I would like to clarify for any future guests...if you are driving there, they have an awesome valet system and you just drive down the road right to the front of the hotel and park anywhere you can by the curb. (watch closely to the numbers on the sides of the doors and you'll see #19 on your left) There is a sign on the door that says to call when you arrive but we had trouble getting a connection on our cell phones (using Verizon's international travel pass). I had rang the doorbell hoping someone would come to open the door and let me in, but I got lucky that another guest showed up with a key and was able to walk in with him. Anyway, maybe it was just our phones but after you get inside and are greeted, someone then comes to pick up your car and will park it for you for 30 euro a day (it was worth every cent)! Just don't be confused like we were initially, as the road is narrow and a lot of people will be walking in the street, and we were afraid to drive down at first, thinking it wasn't accessible, but yes, just go! We didn't need our car ever again until we checked out, so just make sure to take everything out of the car.

The 2 nights we spent at Palazzo Tolomei was one of the highlights of our two week stay in Italy! First let me start by saying that the location is great! In the heart of the city and close enough to walk everywhere you want to go. Upon our arrival, we were immediately taken by the beauty and ambience of this large historic home. We were greeted by the most hospitable staff (hi Ricardo & Irena 🙂) who explained everything we needed to know during our stay and then showed us to our room. Our room was huge, beautiful comfortable, and simply perfect. We sincerely loved the feeling that we were immersed in the history of this home. If you're looking for a modern, commercialized place to stay while in Florence, then this is not the place for you. The bed was comfortable, the bathroom was gorgeous, the shower may have been small, but it worked just fine and the water was hot! Ricardo made sure to tell us that the items in the mini frig were all complimentary including the Prosecco, which we quickly popped open and enjoyed in the lovely wine glasses that were also in the room! Our room was Barocco 1, and although we didn't see any other room, we would highly recommend it! Another real treat was getting to meet and talk to the most lovely owner, Daniela, who makes herself present every afternoon, to interact with her guests and every morning for breakfast! Which brings me to the subject of breakfast!!!! If you haven't already figured it out, breakfast was amazing! Abundant and delightful and served in the most beautiful dining room!! Traditional Italian breakfast fare from - fresh fruit salad to croissants (cornetti), meats, cheeses, truffle honey, eggs, dipping sauces, breads, coffees, juices and I'm sure I'm forgetting something! During the entire breakfast Daniela was talking to and enjoying each and every one of her guests, and we just loved her! Needless to say, we would most definitely stay here again and again!

Stayed in September 2022

Personal and dedicated service from the beginning. Breakfast was amazing with Tuscan specialities already in the morning. The lady owning this amazing place took care of her guests personally which created a warm and welcoming environment.

Stayed in September 2022

The staff owner and staff were warm and welcoming. The property was lovely. It was centrally located to the major Florence attactions and the train station. The breakfast was outstanding. Ricardo recommended nearby restaurants and gelato that were both outstanding. We really enjoyed our stay here.

Stayed in September 2022

everything

everything

Stayed in September 2022

nothing

excellent breakfast! beautiful room!

Stayed in September 2022

We loved the Palazzo. Such a beautiful hotel and incredibly helpful and welcoming staff and owner. Breakfast was epic too. And the location is very handy to everything.

Stayed in July 2022

location was perfect , the staff were very friendly and helpful, breakfast was amazing, the room was large, clean and comfortable, the hotel is highly recommended

Stayed in September 2022

Our stay was perfect, the staff treated us like we were guests in their homes. Location was close to everything we needed and staff recommendations for food and activities made the trip. Couldn't have asked for a better place to stay for our honeymoon.

Stayed in September 2022

Beautiful old house, lovely owner and staff.

Stayed in September 2022

Daniela and her team were so welcoming and pleasant. It was a magical stay at the Palazzo and was truly exceptional experience staying amongst such history not to mention how comfortable the bed.

Stayed in September 2022

nil

central location, high quality residence, friendly host and most amazing breakfast

Stayed in September 2022

access to the building

the property is well maintained despite the building is 700 yrs ago. I strongly recommend and especially the breakfast is amazing . the owner was with us explaining all different dishes coming from her childhood years

Stayed in August 2022