Difficulty finding it

Price parking

Stayed in September 2023

Need a fan or air conditioner in room please especially in the hot summer months

Beautiful view

Stayed in August 2023

No air conditioning so we had to keep the windows open so there was almost constant road noise with some motorcycles being quite loud keeping us awake.

The location, the breakfast, the very friendly staff.

Stayed in July 2023

Noisy. There is no curtain in the room. The water in the shower did not go down the drain fast enough. Very expensive.

The stuff was really nice. The breakfast was good.

Stayed in July 2023

No wifi available

Property is nice, clean and beautiful views of the lake

Stayed in July 2023

Very very kind and sweet staff members, beautiful view from the balcony.

Stayed in April 2023

No AC and old furniture

location and staff

Stayed in September 2022

internet coverage

the location, food and staff

Stayed in August 2022

The bathroom is quite dated and the place can do with a little sprucing

The view is amazing and the host was welcoming.

Stayed in April 2022

We stayed there for 3 nights. Lovely couple looked after us and indulge us everytime we want something ☺️. So we had exceptional service by nicest hotel stuff we have ever met. View from hotel is spectacular. I will definately come back there..

Stayed in April 2022

Bed

View

Stayed in October 2023

The room was absolutely INFESTED with bed bugs and the manager had no idea how to handle it. We were there for only a few hours but my wife and I watched tv in bed with the light on for no more than 1.5 hours and still managed to get bitten 15 times between us I can only imagine how awful it could have been if we had actually stayed a night there with the light off. They were crawling on the curtain and the wall so who knows where else they were. We told the manager and he just offered to take the curtain down and spray the room and expected us to still stay there! They couldn't offer us another room as they were full but the room must have had an infestation for weeks to get to that level. We had to leave at midnight and find somewhere to wrap our luggage in plastic as you can't stay in a room with bed bugs. We then had to pay 3 times the cost of the room for another hotel at such short notice and also clean and dry all of our clothes on a high heat the next day just to try and not bring them back home. I understand that these things can happen so asked the hotel to refund us for the hotel we had to use at short notice or at least to refund the room rate for this hotel but they refused to refund anything. Later when we complained to booking.com, they told us that the property had claimed these were not bed bugs but "black ladybugs". We have photos and video evidence that clearly shows otherwise. The bed bug infestation should have been picked up by any cleaner and it had clearly been going for many weeks given the level of infestation. The way this was handled by management including the lies and refusal to even refund us for the night was unacceptable and I would never recommend staying here.

Stayed in September 2023

Without car hire this is not good location. Buses are not reliable and charge from.hotel to centre of Bellagio is €70! No local information is provided in bedrooms. Rooms are very dated. Only one plug socket that took my adapter. Bed uncomfortable, no kettle, WiFi not great. Restaurant service is very slow and waiting time to be served drinks is very long, they do not permit you to go to bar yourself. Slow to respond to emails before arrival. Breakfast charge increased after booking too. Would not stay here again.

Beautiful views from the room of the mountains.

Stayed in September 2023

amazing view

Stayed in September 2023

Lack of cleanliness, need of paying tourist tax (£6 for 2 ppl) by cash only, everywhere else payable by card. Looks better on pictures than in reality, don't fall for swimming pool.

Nothing

Stayed in August 2023

Every room hasn't balcony

Hospitality

Stayed in August 2023

The lady manger/owner has a very positive personality

So so

Stayed in April 2023

Perhaps AC would be nice but the rooms were cool enough that this was not necessary at all.

The owners were incredibly nice and welcoming during our entire stay. They made sure we were aware of all the places on their property we could go to for our leisure and also more information on the area and lake como. The food at the restaurant here was really good and reasonably priced - they also accommodated to our times and allowed us to check in a little earlier as well as worked around the times for serving dinner and breakfast.

Stayed in July 2023

Spectacular view, great and attentive personal, tasty food, swimming pool. I had everything for pleasant relaxing time.

Stayed in June 2023

The hotel is a little run down although it is really clean it just needs a bit of a revamp.

The staff were really lovely. Welcomed us even though we were early, let us sit all night over a couple of glasses of wine - couldn’t have been nicer. View from our room was out over the route of the Italy cycle race so could watch motorbikes and cycles passing all day - fab!!!

Stayed in May 2023

Lovely location, great restaurant and friendly proprietors.

Stayed in May 2023

Unfortunately our room was right near the main road which was very noisy and difficult to sleep. It was very hot and there was no air conditioning hence the windows needed to be open allowing more noise in the room. The room and hotel is very dated. Overall for the price we paid I do not rate this hotel as value for money.

The view of the lake from the hotel was really nice.

Stayed in July 2022

I would have preferred to have a refrigerator and an air conditioner in the room. Otherwise everything is fine

We ate excellently pizza on the panoramic terrace overlooking the Lake. My daughters were able to have fun in the large equipped park made available to customers. There was a beautiful swimming pool surrounded by greenery. The breakfast was very abundant, rich in food and with no limits on consumption. We were given a beautiful room with a Lake view balcony next to my little daughters room. The welcome was very warm, friendly and impactful. We will definitely return to spend other days in this structure

Stayed in July 2022

Location might be a bit of an issue if you don't have a car.However popular stop for cyclists.

Amazing views, definitely worth climbing up. Clean and comfortable rooms. Delicious food in the restaurant. Pool and bar available (although we didn't have time to use).

Stayed in June 2022