Restaurant and pool

Stayed in August 2024

Balcony floor could do with updating. Although room such as bathroom and surfaces very clean our suitcase was covered in dust from being placed on floor in corner of room. Needed more sun beds around pool as at weekend unable to get any thanks to selfish few who put their towels on sun beds at breakfast but did not use them until mid afternoon - this should be monitored.

Large spacious and modern room - very comfortable bed. Breakfast had good choice. Good sized pool. Staff friendly. Nice 15 minute walk in to town and Montecatini a pretty place to relax.

Stayed in August 2024

The swimming pool could have been slightly bigger, the receptionist did not check that we had paid already so tried to charge us again but after explaining for a few mins she agreed.

The location was lovely. The rooms have balconies which are very nice too. The breakfast was incredible best place we ate the whole time in Italy. We didn’t try the dinner at the restaurant as didn’t have time. The swimming pool was easy to access with comfortable loungers. The stag were really friendly to guests.

Stayed in July 2024

Lack of tea and coffee making facilities in the room..

Staff always friendly and helpful. Hotel always clean. Plenty of sunbeds and umbrellas at the pool.

Stayed in July 2024

The breakfast has a fair assortment of foodstuff. The only thing missing was fresh fruit, a nice to have, but it didn’t spoil our stay.

The location was great. The facilities very clean, and the room very spacious.

Stayed in June 2024

Location is outatanding, peacful and quite Upkeep of room and cleanliness excellent

Stayed in May 2024

Could have better WIFi and gym facilities need a refresh. Staff were pleasant. Spa services were nice for treatments, but not relaxing to enjoy sauna and steam, crowded and noisy with jacuzzi.

Location, size of rooms, and cleanliness

Stayed in June 2024

I really loved stuff ,very kind,breakfast aswell great-tasty and fresh! I would give 8 ,as it's 3starts hotel.

Stayed in June 2024

size of bed

excellent

Stayed in June 2024

Breakfast variety average

Location was perfect. Staff friendly and dinner was delicious

Stayed in May 2024

The catering facilities were limited throughout the day

The location The room and the cleanliness of the hotel

Stayed in May 2024

It is difficult to mention anything bad about this hotel as we loved it. If we were going to be really fussy it would be that our visit coincided with some exceptionally cold weather for the time of year, which followed a very warm spell so the dining room was a little cold. However, that did not spoil our stay one bit and it just coincided with large temperature jumps in a very short time.

The size of the room exceeded our expectations and had a good size balcony with fantastic views of surrounding mountains and Montecatini Alto. The room was spotlessly clean and there was a great size fridge in the room. All staff were so helpful and friendly. They provided great local and travel advice and nothing was too much trouble. The breakfast choice was really good with a great range of cereals and hot and cold buffets. The selection of local artisan bread and cheeses was a great bonus. The dining room was also spotless. We had an evening meal on our first night and we found the menu to be excellent, the food was of very high quality and the prices were very reasonable. The outdoor pool looked great but the weather was just too cold to try it. The location is only a couple of minutes walk from the funicular to Montecatini Alto and 10 mintues walk from the local park and Terme Tettuccio (a must see but check opening times - we were very lucky to enter on our last day) and 15 minutes from the town centre. All really nice walking through the park.

Stayed in April 2024

I expected a real SPA hotel, but for using a sauna you have to book ahead and pay extra. The hairdryer in the bathroom was terrible, almost useless. TV was smart, but without Internet, so I had to make a hotspot.

Near to the center, nice bathroom and balcony.

Stayed in April 2024

Great location

Stayed in April 2024

Hotel had some plumbing issues while we were there, water cut off twice in three days.

Very spacious room, comfortable bed. Very good breakfast. Excellent location, minutes away from restaurants and to the cable car that takes you to Montecatini Alto.

Stayed in April 2024

The room was smaller than we expected

Location was nice, good breakfast

Stayed in October 2023

Everything was a bit outdated from the 90s. Hotel definitely needs a major renovation in the near future, but some smaller maintenance would help immediately. Why do you keep the shoe cleaning machine if it is out of order with broken wire?

Bed was comfy. Breakfast was very good. Our rooms had nice balconies. Bathroom was spacious. Parking is 50 meters from the entrance. Location is very good.

Stayed in October 2023

Slow elevator, and the spa is not year-round. Had to find that service elsewhere. There was a water leak in the ceiling in the room. I wished they had a "do not disturb" sign to use on the door.

Penthouse suite was spacious and comfortable. The HVAC was fast at reaching desired temperature. The concierge and staff were fantastic. Located in a walkable city with train access and lots of restaurant options.

Stayed in November 2023

Nothing really wrong just one comment on the room safe it could be more securely mounted in main wardrobe not in a mobile cabinet above the fridge

Good location great staff parking available clean room with fridge.

Stayed in October 2023

Pool closed at 7 which was a little early for August we felt. The rooms were a little dated but clean and comfortable.

Lovely pool area and great views from the balcony. Good location just a short walk from the town centre and very close to tram to Montecatini alto. Good breakfast and value for money. Big and airy modern bathroom. Good location for exploring Tuscany.

Stayed in August 2023

Very nice hotel, nice breakfast, friendly staff,clean hotel.

Stayed in August 2023

Gym was tired and dark, sun beds would benefit from cushions

Great value for money and great location

Stayed in August 2023

The gym was an absolute joke, it was in a depressing dark room on the bottom floor and on the first day we heard a member of staff being very aggressive to a customer and accusing him of kicking down a kick bag which had seen better days and should have been attached to the wall properly in the first place. My son went down the next day and used the bag which had been propped up against a wall and he was screamed at, it was eventually removed, all very odd and very unprofessional. The gym equipment was also inadequate and I would not have used the spa as it was on the bottom floor with the gym and looked awfully depressing. We had stayed for 6 nights and had spent a lot money and on the day we checked out and payed the bill, we just left, with “no thank you for coming or we look forward to seeing you again”, from the man on reception. Which was a shame as the rest of the reception staff had been helpful.

The breakfast was great. Our room, after we upgraded to a suite was amazing, the view and balcony was just incredible. The first room we had booked was a superior double and was a little small for us, nothing wrong with it apart from that. Location good about a 10 min walk to the main town of Montecatini Terme.

Stayed in August 2023

rooms look a little outdated but still OK, little dark entrance

wonderful spa resort, love the whole ambiance, very relaxed atmosphere and good value for money

Stayed in July 2023