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Reviews of Hotel Michela 3 stars

Via Vicenza 5, 54100 Marina di Massa, Italy

#13 of 30 hotels in Marina di Massa

Guests' Choice

Review score

Based on 50 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 22 August 2024

    8.0
    After all nice hotel for ok price.
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room size was super small. The room could be cleaner. We found sand in a bed. Breakfast was delicious but you have to wake up early or you won't have the same choice of food. They didint refill what was eaten.

    Location/price. Personal was nice

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Great customer service
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Needs some furniture and fixing done

    Staff and breakfast

    Stayed in July 2024

  • Reviewed: 24 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Internet by Wifi not stable.

    Placement at the beach. Nice staff, nice room and private parking.

    Stayed in July 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Personally I was really disappointed with the breakfast. There was no fresh cheese or hams (or eggs, sausages, whatever). Only cheese to spread. If you wanted salty breakfast, there were very limited options - cheese spread + bread or small pizzas. For the sweet there were more options. Everything was homemade, which is good of course, but it is not so big plus for me in the whole review. In addition you have to ask the staff for everything, you can only take the cheese spreads and some friuts and that's it. You have to ask for every piece of cake, hot water, juice, bread or even just packed yoghurt. You can't just take how much do you want or what do you want. The staff is very kind, but for me personally limited options + no possibility to take (and of course not waste!) things that I want by myself is minor minus. If you are also not people person in the morning, you would be disappointed too.

    It was easy to park on the street right in front of the hotel (because the hotel parking was full, but it it safe little (not main) street), very kind staff. Walkable distance from the corso with restaurants and and beautiful pier. We visited not in the main season so that's probably reason that the shops and many restaurants were closed but despite that it was still no problem to find something to eat nearby. Very good blackout for lightsleepers and spacious balcony with chairs - must be so comfy during the summer! Room was small but had everything needed including big wardrobe, TV etc. Free wi-fi, it works well.

    Stayed in March 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Hope to have a little bigger parking space for easy parking.

    Very helpful and kind staff. Breackfast was nice and morning espresso coffee was awesome.

    Stayed in December 2023

  • Reviewed: 20 October 2023

    8.0
    Great value on short notice deal, but I wouldn't have paid the full price rate.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were too hard for us, even the other ones on the cupboard. Noise from neighbour's bathroom water pipes woke us. Would prefer to serve ourselves breakfast rather than be served.

    Welcoming staff. Spacious room. Quiet during the night, until woken by noise from neighbour.. Great location.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff was great, very helpful, and with good English skills. My room was clean and aircon unit was doing a great job.The location was great, very close to the beach.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Only wish we could have stayed longer!

    The staff were exceptionally friendly and helpful. Great location. Beds were very comfortable. Great breakfast. Wonderful place to stay.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    8.0
    Good place to stay for couple of nights
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast: a bit strange that it’s a Swedish table, but you need to ask the staff to put a piece to the plate. Nothing bad, but awkward.

    Personnel: friendly and supportive (4/5) Room: cozy and small (4/5) Breakfast: plenty of options (3/5) Parking: private (4/5)

    Stayed in September 2023

  • Reviewed: 2 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in particular.

    Friendly and helpful staff. Very good location, 50m from the beach. Clean room.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    7.0
    Decent Hotel in Marina di Massa
    • Leisure trip
    • Family with young children
    • Quadruple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Expensive & beds were uncomfortable.

    Great location to the beach and restaurants. Front desk was helpful.

    Stayed in July 2023

  • Reviewed: 7 May 2023

    9.0
    Lovely location, lovely staff, lovely breakfast
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    noisy neighbouring rooms, but that is beyond the hotels control

    the staff were lovely, and the best hotel breakfast we have had in Italy so far, without doubt!

    Stayed in May 2023

  • Reviewed: 22 November 2022

    7.0
    ok for 1 night
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    parking a challenge, breakfast sucks

    ok rooms, service ok

    Stayed in September 2022

  • Reviewed: 14 October 2022

    8.0
    Good hotel but bad Breakfast
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was a big disappointment

    Breakfast is not free to take! You have to ask staff for everything, even a glas of juice or a spoon! Too bad.

    Stayed in October 2022

  • Reviewed: 26 September 2022

    9.0
    Top floor has gorgeous views. Rooms are spacious and service is great!
    • Leisure trip
    • Group
    • Quadruple Room with Balcony
    • Stayed 1 night

    Bed linens and pillows could have been better quality. 4 pillows instead of 2. There is no lift--so keep that in mind. Attendants are happy to carry luggage. Town is quiet, closes down early. I suggest to stay in Massa (for the price) and play or shop in Forte dei Marmi which is the town it borders, cute downtown...fancy shopping.

    Traveling with my husbands and another couple. We are all American and beyond basic greetings...only speak English. Front desk did a great job communicating with us. I accidentally booked one more room than I needed. He worked with booking.com to get me a full refund. Night help was engaged and informative. He was a self-proclaimed whiskey expert, which we enjoyed. We booked the "Jack and Jill" bedroom on the top floor, had gorgeous views of the water and the mountains. Balcony was a delight. Room was spacious for Italy and had everything we needed. Walking distance to our restaurant reservations and the beach front. Free breakfast in the morning was an added bonus. Also, there is gated parking. Highly recommend!

    Stayed in September 2022

  • Reviewed: 6 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night

    The hospitality was excellent.

    Stayed in August 2022

  • Reviewed: 4 August 2022

    9.0
    Small newly renovated hotel
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was OK

    It's a small hotel just across the street from the beach. Nice breakfast and nice people managing the place. We spent one night here on our way to Tuskany.

    Stayed in July 2022

  • Reviewed: 18 April 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The room could've been larger. Breakfast was mainly sweets. However the espresso was great 😊

    Staff was great. Location is perfect. Very clean and with nice terrace.

    Stayed in April 2022

  • Reviewed: 4 August 2024

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Hotel Miquela is a fantastic hotel, perfect for families. The breakfast is exceptionally good for Italian standards. Everyone was extremely accommodating and friendly. We had a great time and would love to come back. It’s just 20 meters from the beach, and the city is also close by.

    Stayed in August 2024

  • Reviewed: 13 July 2024

    10
    The friendly, professional and very helpful staff really made a difference.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t use the lift, not sure there was one.

    Nice and clean with a comfortable balcony. Breakfast very appetizing, tasty and varied (also with fresh fruit).

    Stayed in July 2024

  • Reviewed: 21 September 2023

    10
    Exceptional
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was very friendly and helpful. Hotel was tastefully decorated and clean. Breakfast was very good and it was within short walking distance to the beach and restaurants.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    6.0
    Good option right in front of the beach for a short stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room offered for 2 adults and a 3 years old kid was super small and we had to sleep in one bed, which was not large enough for all three. The cost is quite high for what it is.

    The hotel is beachfront. Everything was very clean. The stuff is very friendly and ready to help wish any question.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    10
    Fantastic staff and central place to beaches, restaurants and city centre.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. All was good.

    The location of the property is perfect as we could walk to the beach and to the centre of town. On-site parking was a bonus. The hotel staff was very friendly and provided a great breakfast. They gave us great recommendations for eating and swimming. Not only did the they help book meals for us but we got discounts because of them.

    Stayed in July 2023

  • Reviewed: 19 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, amazing breakfast

    Stayed in May 2023

Showing 1 – 25

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