Via Vicenza 5, 54100 Marina di Massa, Italy
#13 of 30 hotels in Marina di Massa
Guests' ChoiceBased on 50 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 August 2024
Jana
ItalyThe room size was super small. The room could be cleaner. We found sand in a bed. Breakfast was delicious but you have to wake up early or you won't have the same choice of food. They didint refill what was eaten.
Location/price. Personal was nice
Stayed in July 2024
Reviewed: 25 July 2024
Annamartina
United KingdomNeeds some furniture and fixing done
Staff and breakfast
Stayed in July 2024
Reviewed: 24 July 2024
Trond
NorwayInternet by Wifi not stable.
Placement at the beach. Nice staff, nice room and private parking.
Stayed in July 2024
Reviewed: 2 April 2024
Vanda
Czech RepublicPersonally I was really disappointed with the breakfast. There was no fresh cheese or hams (or eggs, sausages, whatever). Only cheese to spread. If you wanted salty breakfast, there were very limited options - cheese spread + bread or small pizzas. For the sweet there were more options. Everything was homemade, which is good of course, but it is not so big plus for me in the whole review. In addition you have to ask the staff for everything, you can only take the cheese spreads and some friuts and that's it. You have to ask for every piece of cake, hot water, juice, bread or even just packed yoghurt. You can't just take how much do you want or what do you want. The staff is very kind, but for me personally limited options + no possibility to take (and of course not waste!) things that I want by myself is minor minus. If you are also not people person in the morning, you would be disappointed too.
It was easy to park on the street right in front of the hotel (because the hotel parking was full, but it it safe little (not main) street), very kind staff. Walkable distance from the corso with restaurants and and beautiful pier. We visited not in the main season so that's probably reason that the shops and many restaurants were closed but despite that it was still no problem to find something to eat nearby. Very good blackout for lightsleepers and spacious balcony with chairs - must be so comfy during the summer! Room was small but had everything needed including big wardrobe, TV etc. Free wi-fi, it works well.
Stayed in March 2024
Reviewed: 4 January 2024
Jeon
PolandHope to have a little bigger parking space for easy parking.
Very helpful and kind staff. Breackfast was nice and morning espresso coffee was awesome.
Stayed in December 2023
Reviewed: 20 October 2023
David
United KingdomPillows were too hard for us, even the other ones on the cupboard. Noise from neighbour's bathroom water pipes woke us. Would prefer to serve ourselves breakfast rather than be served.
Welcoming staff. Spacious room. Quiet during the night, until woken by noise from neighbour.. Great location.
Stayed in October 2023
Reviewed: 13 October 2023
Kamil
United KingdomThe staff was great, very helpful, and with good English skills. My room was clean and aircon unit was doing a great job.The location was great, very close to the beach.
Stayed in October 2023
Reviewed: 2 October 2023
Pamela
ItalyOnly wish we could have stayed longer!
The staff were exceptionally friendly and helpful. Great location. Beds were very comfortable. Great breakfast. Wonderful place to stay.
Stayed in October 2023
Reviewed: 26 September 2023
Kristina
LithuaniaBreakfast: a bit strange that it’s a Swedish table, but you need to ask the staff to put a piece to the plate. Nothing bad, but awkward.
Personnel: friendly and supportive (4/5) Room: cozy and small (4/5) Breakfast: plenty of options (3/5) Parking: private (4/5)
Stayed in September 2023
Reviewed: 2 August 2023
Serghei
SwitzerlandNothing in particular.
Friendly and helpful staff. Very good location, 50m from the beach. Clean room.
Stayed in August 2023
Reviewed: 30 July 2023
David
United StatesExpensive & beds were uncomfortable.
Great location to the beach and restaurants. Front desk was helpful.
Stayed in July 2023
Reviewed: 7 May 2023
Joanna
Australianoisy neighbouring rooms, but that is beyond the hotels control
the staff were lovely, and the best hotel breakfast we have had in Italy so far, without doubt!
Stayed in May 2023
Reviewed: 22 November 2022
Werner
United Statesparking a challenge, breakfast sucks
ok rooms, service ok
Stayed in September 2022
Reviewed: 14 October 2022
Surinder
SwedenBreakfast was a big disappointment
Breakfast is not free to take! You have to ask staff for everything, even a glas of juice or a spoon! Too bad.
Stayed in October 2022
Reviewed: 26 September 2022
Erica
United StatesBed linens and pillows could have been better quality. 4 pillows instead of 2. There is no lift--so keep that in mind. Attendants are happy to carry luggage. Town is quiet, closes down early. I suggest to stay in Massa (for the price) and play or shop in Forte dei Marmi which is the town it borders, cute downtown...fancy shopping.
Traveling with my husbands and another couple. We are all American and beyond basic greetings...only speak English. Front desk did a great job communicating with us. I accidentally booked one more room than I needed. He worked with booking.com to get me a full refund. Night help was engaged and informative. He was a self-proclaimed whiskey expert, which we enjoyed. We booked the "Jack and Jill" bedroom on the top floor, had gorgeous views of the water and the mountains. Balcony was a delight. Room was spacious for Italy and had everything we needed. Walking distance to our restaurant reservations and the beach front. Free breakfast in the morning was an added bonus. Also, there is gated parking. Highly recommend!
Stayed in September 2022
Reviewed: 6 September 2022
Maria
ItalyThe hospitality was excellent.
Stayed in August 2022
Reviewed: 4 August 2022
Andrea
GermanyEverything was OK
It's a small hotel just across the street from the beach. Nice breakfast and nice people managing the place. We spent one night here on our way to Tuskany.
Stayed in July 2022
Reviewed: 18 April 2022
Sd_1
GermanyThe room could've been larger. Breakfast was mainly sweets. However the espresso was great 😊
Staff was great. Location is perfect. Very clean and with nice terrace.
Stayed in April 2022
Reviewed: 4 August 2024
Sabine
SwitzerlandHotel Miquela is a fantastic hotel, perfect for families. The breakfast is exceptionally good for Italian standards. Everyone was extremely accommodating and friendly. We had a great time and would love to come back. It’s just 20 meters from the beach, and the city is also close by.
Stayed in August 2024
Reviewed: 13 July 2024
Lucia
ItalyDidn’t use the lift, not sure there was one.
Nice and clean with a comfortable balcony. Breakfast very appetizing, tasty and varied (also with fresh fruit).
Stayed in July 2024
Reviewed: 21 September 2023
Aysel
United StatesStaff was very friendly and helpful. Hotel was tastefully decorated and clean. Breakfast was very good and it was within short walking distance to the beach and restaurants.
Stayed in September 2023
Reviewed: 25 August 2023
Natalia
GermanyThe room offered for 2 adults and a 3 years old kid was super small and we had to sleep in one bed, which was not large enough for all three. The cost is quite high for what it is.
The hotel is beachfront. Everything was very clean. The stuff is very friendly and ready to help wish any question.
Stayed in August 2023
Reviewed: 19 July 2023
Ivica
AustraliaNothing. All was good.
The location of the property is perfect as we could walk to the beach and to the centre of town. On-site parking was a bonus. The hotel staff was very friendly and provided a great breakfast. They gave us great recommendations for eating and swimming. Not only did the they help book meals for us but we got discounts because of them.
Stayed in July 2023
Reviewed: 19 May 2023
Hale
AustraliaPerfect location, amazing breakfast
Stayed in May 2023
Showing 1 – 25
Benidorm, Spain
Bellingham, USA
East Hartford, USA
Tyulenovo, Bulgaria
Ilmenau, Germany
Braunlage, Germany
Ribeira Grande, Portugal
Taipei, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content