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Reviews of Hotel Suisse 2 stars

Via XX Settembre 21/6, 16121 Genova, Italy

#76 of 93 hotels in Genova

Guests' Choice

Review score

Based on 177 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.4

  • Location

    9.2

  • Facilities

    6.9

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 3 November 2024

    7.0
    Lovely experience
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that the bathroom was outside the room, being a veiled women it wasn't so comfortable for me. However, it was large and clean. :)

    The location was perfect and the staff were really lovely and friendly.

    Stayed in November 2024

  • Reviewed: 20 October 2024

    8.0
    Very Nice palace, accessorized room, kind staff
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Really very beautiful palace need a lottle bit care

    Very Nice person, available to expain all you need with kindness

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Acceptable
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room is a bit old and it can be cleaner

    The location and the size of the room

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Only issue was waiting check-in outside since reception opens at that time and there is no lobby that you can wait.

    The room was clean and especially the bathroom even it was shared was quite clean and well organized for all needs. The ladies in the reception were very kind and helpful😊.

    Stayed in July 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location

    Stayed in April 2024

  • Reviewed: 5 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There's so much potential not bad at all, but think an upgrade will add much value!

    The host was very friendly and helpful, the room was spacious!

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    A comfortable convenient location in the centre of the city.
    • Leisure trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Shower in the room leaked from the shower head.

    Location was great for our short stay. The rooms were clean & comfy.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    Located in a building with many floors, it might be a bit hard to find.

    Hotel is in a good location.

    Stayed in June 2023

  • Reviewed: 10 September 2023

    6.0
    Cramped room
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was difficult to find the entrance door, as there was only a sign in the main hall among many others signs from the building. The entrance door wasn't opening wide so it was difficult to bring in the suitcases. There were too many furniture inside the room that were not useful hence very little space left. Bathroom was a bit outdated with the shower doors not completely waterproof.

    Great location, it was good for staying one night. We could use a fridge, kettle and microwave in the shared area.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    the evacuation system in the toilet is so loud the portable AC was too loud we had to stay without for the night even though it was hot

    the charm of an old building

    Stayed in July 2023

  • Reviewed: 5 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom

    The location

    Stayed in June 2023

  • Reviewed: 30 July 2023

    7.0
    Handy hotel with very friendly staff; worth paying extra for the better rooms!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Disliked · The other bedroom was much warmer, and their air conditioning unit was quite loud. Timings for check - ins was very limited. The cold water drinking provision didn't work, I used the last of it when we arrived, then noticed it didn't re - fill, so goodness knows how long that water had been sitting there! There 's reference to a coffee machine, which I couldn't find, although there was a kettle that worked. I had asked if I could have a parcel posted to me there, and that request was decline.

    One of our two bedrooms was excellent, with really effective air conditioning. The bathroom was fine too, but as it was dark blue, no - one had notice the monumental cobwebs stretching all above the mirror ( I didn't either until a big fat spider cam crawling out from within its midst! ) The receptionist was really nice.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Lovely staff and very good location.
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No wardrobe.

    Very good location, a quiet place in the middle of city centre. Nice and comfortable shared toilet and private shower in the room. The room was small but tidy. The staff was excellent.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    Good
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Central Location, shower in the room, AC was working but inefficiently, room was still hot. Otherwise very good stay for one night. Can recommend

    Stayed in July 2023

  • Reviewed: 21 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The most serious problem was the lack of hot water. This is not really a tolerable problem. Added to this was the fact that when the water pipes were used, they made a sound like mating whales. The double bed was made up of two separate beds which, under stress, usually moved out of position and gradually moved away from each other.

    The hotel is very well located on one of the busiest streets in the city, not far from the train station. It is actually an old apartment that has been converted into a hotel. This is shown by the fact that the bathroom is simply "fenced off" from the room. The room was clean and the staff friendly.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    8.0
    A good option if you don't mind tight spaces.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Read the other answer.

    Somewhat of a surprise as I expected a 'hotel' not an apartment with many rooms. Having said that it was very nice. We arrived before the 15:00 check-in to find it closed. Fair enough, check-in was at 3. The very nice and professional receptionist arride precisely at 3. Check-in went smoothly. Our room was clean and comfortable. It suited our needs perfectly - we didn't come to Genoa to spend time in the room. The on-suite bathroom was small but functional. The shower stall was very small, granted I'm a big guy. I chose to shower in the shared bathroom and everything worked out well at the end. Getting to the third floor "hotel" is a challenge with it's minute elevator that only fits two people and a small suitcase. If you have a backpack on you, you better enter the lift in reverse because you won't be able to turn around. All part of the adventure. And, yes, I'd stay there again.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    7.0
    Amazing location for a cheap, short stay in Genoa
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi did not work for me at all. The air conditioner was weak and had little effect.

    Great location, felt very safe, and was clean.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    7.0
    Everything expected and no more - served its purpose. Well located clean and SAFE. Would use again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Room too small - nowhere to put travel bags without falling over them

    Location superb - on all travel routes and accessible

    Stayed in May 2023

  • Reviewed: 18 June 2023

    8.0
    Suggested if you are staying for a night. Not recommended if you are looking for a comfy stay.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was smelly. Shower was really small. I couldnt fit in there (I’m 1.90).

    The location was great. On the main street full of shops, restaurants and cafes.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    7.0
    served purpose
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic

    Cheap and clean

    Stayed in May 2023

  • Reviewed: 10 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Stuff is kind

    Stayed in April 2023

  • Reviewed: 16 April 2023

    7.0
    overall good value for money.
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Shared toilet.

    The location is perfect, the city center. Close to the train station, direct bus to the airport. The room is very basic. The staff was nice and helpful.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    6.0
    not safe, we will choose another hotel next time
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    1. The same keys for the doors in the rooms!!! We booked several rooms and accidentally found out that we can open the doors of each other, and other people's rooms. Do not leave valuables without you in the room! 2. We looked for the front door to the hotel for a long time, there is no map for driving on the car to hotel and to parking. 3. The strong smell of chemical deodorant was in the rooms.

    good hotel location

    Stayed in March 2023

  • Reviewed: 21 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn’t like the toilet not been flushable

    Great location

    Stayed in January 2023

Showing 1 – 25

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