15 Via del Gallo, 55100 Lucca, Italy
#24 of 41 hotels in Lucca
Guests' ChoiceBased on 22 hotel reviews
9.4Cleanliness
9.7
Comfort
9.8
Location
9.9
Facilities
9.4
Staff
9.9
Value for money
9.6
Free WiFi
9.4
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Showing 1 – 22
Reviewed: 21 June 2024
Graham
United KingdomNothing, it was perfect
This genuinely is the best hotel I’ve ever stayed in. The room was beautiful, the host was amazing and met every need. Quiet street but 100m from the centre of Lucca. We will be back!! Thank you for an amazing time.
Stayed in June 2024
Reviewed: 18 June 2024
Stephanie
United KingdomNothing
The staff were very friendly. Couldn’t do enough for you.
Stayed in June 2024
Reviewed: 18 June 2024
Ann
AustriaNothing
The property was close to everything but also quiet. It is well appointed. We really had a very peaceful break after the business of the major cities. Pina, our host, was very kind and helpful. Thoroughly recommend.
Stayed in June 2024
Reviewed: 15 June 2024
Helen
AustraliaThis place is amazing. It is beautifully decorated and the shared lounge and breakfast area is like your home. The rooms are beautifully appointed. The bed is very comfortable and bathroom is spacious and amazing shower. The breakfast was included and was very nicely prepared. Our host was friendly and helpful with any questions. Location is in quiet street but very close to shops and restaurants. Would definitely return.
Stayed in June 2024
Reviewed: 10 June 2024
Walter
United KingdomThe smoked glass bathroom door was a bit disconcerting 🤣
Very classy and welcoming, staff are very friendly and smiling. Room, Lucida,was spacious.
Stayed in June 2024
Reviewed: 7 June 2024
Amy
United KingdomThis is one of the most amazing hotel experiences I've ever had! The most beautiful hotel, with beautiful interior design, every little detail thought through to match beautiful Lucca. The staff are amazing, and you really feel at home here throughout your stay. The breakfast was amazing, and the staff leave out little snacks for all the guests to have throughout the day when exploring Lucca. I would recommend this hotel to everyone visiting Lucca, it was truly amazing!
Stayed in June 2024
Reviewed: 27 May 2024
Jerry
CanadaIt was perfect!
Absolutely fabulous!
Stayed in May 2024
Reviewed: 24 May 2024
Ole
DenmarkSuper breakfast with lokal products
Extremely kind and perfect service from the reception.
Stayed in May 2024
Reviewed: 22 May 2024
Farhad
United KingdomThis is an absolute Gem in Lucca . Beautifully appointed communal areas and bedrooms but the absolute star was Pina . The receptionist . So friendly kind and helpful a real credit to the hotel . Thank you
Stayed in May 2024
Reviewed: 21 May 2024
Gj
United KingdomNothing really but a magnifying mirror in the bathroom would be very helpful.
There is a good selection at breakfast with produce locally sourced wherever possible. The staff are friendly and on hand to help but at the same time, the service is discreet and unobtrusive. The hotel is beautifully appointed and the position is excellent, in the historic centre but a manageable walk from the train station.
Stayed in May 2024
Reviewed: 20 May 2024
Carol
United KingdomHotel is a lovely building. The staff were amazing. Pina & Elena were great hosts. Their customer service was excellent.
Stayed in May 2024
Reviewed: 18 May 2024
Joseph
United StatesThe room was too cold and the bed too soft but it wouldn’t stop me from recommending it.
The exquisite architectural design and attention to detail as well as the location make this retreat not only unique but also above the rest.
Stayed in May 2024
Reviewed: 9 May 2024
John
United StatesOutstanding location. Attentive, welcoming and friendly staff. Beautiful & comfortable accommodations!
Stayed in May 2024
Reviewed: 14 May 2024
Damian
AustraliaWe didn't stay at the Hotel as one day prior to arrival we were told we would be staying at a serviced apartment nearby. Unfortunately, we did not have the experience we were looking for having booked 3 months in advance.
Lucca is great place to visit
Stayed in April 2024
Reviewed: 18 June 2024
Alex
United KingdomThere are no comments available for this review
Stayed in May 2024
Reviewed: 16 June 2024
George
United StatesThere are no comments available for this review
Stayed in June 2024
Reviewed: 10 June 2024
Gerald
United KingdomThere are no comments available for this review
Stayed in June 2024
Reviewed: 5 June 2024
Mitchell
AustraliaThere are no comments available for this review
Stayed in May 2024
Reviewed: 22 May 2024
Ian
FranceThere are no comments available for this review
Stayed in May 2024
Reviewed: 1 May 2024
Chloe
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 23 April 2024
John
United KingdomThere are no comments available for this review
Stayed in April 2024
Showing 1 – 22
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