Via Castellani 4, 51034 Serravalle Pistoiese, Italy
#12 of 12 hotels in Serravalle Pistoiese
Guests' ChoiceBased on 89 hotel reviews
7.7Cleanliness
7.8
Comfort
7.7
Location
8.2
Facilities
7.6
Staff
8.7
Value for money
8.2
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2024
Devenyi
HungaryThere was a party up until midnight with fireworks, people running around and shouting all over the hotel. At least the receptionist should have mention it at check-in but they didn’t.
Nice area, good location, friendly staff, perfect for a stop-over
Stayed in August 2024
Reviewed: 19 August 2024
Vytautas
LithuaniaHotel calls for a glow-up. It looks like this hotel had its glory days twenty years ago and stayed that way with no changes. Rooms and hallways are a bit dusty. Windows are dirty, paint from the building exterior is falling down. It needs new paint real bad.
The exterior is really nice with the lake and all. However the interior is like going back in time - if this thing is for you than it's ok. The bar and sports banners on the walls were quite nice though. Breakfast was italian style with pastries, coffee and few meats.
Stayed in August 2024
Reviewed: 9 August 2024
Ishak
GreeceRestaurant is a little bit expensive . For example all around italy couperto is 2 euros per person here is 2,50 euros . Other prices are also a little bit expansive.
Building is old but clean and comfortable. Beds are new and relaxing. Staffs are very kind and polite
Stayed in August 2024
Reviewed: 28 July 2024
Tanya
FranceGreat value for money. Lovely restaurant with very friendly staff. Swimming pool is great too.
Stayed in July 2024
Reviewed: 22 July 2024
Filip
Czech RepublicNo veggies at breakfast Dirty windows (outside)
Close to the highway,quiet surroundings,clean room inside,air- conditioned room
Stayed in July 2024
Reviewed: 29 June 2024
Marcelo
BrazilEverything is fine
Very nice place
Stayed in June 2024
Reviewed: 28 June 2024
Sara
ItalyEverything was exceptional, nothing bad to report
Breakfast and 24-hours check-in were our absolute favorite!
Stayed in May 2024
Reviewed: 15 May 2024
Vanessa
United Kingdomthe rooms are a little dated, but they are very clean.
It was a great location. Although a big hotel it was quiet. Restaurant next door and a lovely village a few minutes away. Great view over lake. My 2 dogs were welcome which is so nice.
Stayed in May 2024
Reviewed: 8 May 2024
Stanislava
Czech RepublicI appreciate the possibility of accommodation after 9 pm. The staff was nice, breakfast sufficient, plenty of parking spaces. The hotel is older, but it's enough for an overnight stay.
Stayed in April 2024
Reviewed: 20 March 2024
George
MaltaBreakfast could do with scrambled eggs, bacon, sausages. Only boiled eggs. Beds matress are very hard. Could hear next door snooring.
Hotel is located in a beautiful area with nice views.
Stayed in March 2024
Reviewed: 13 December 2023
Dmytro
UkraineFountain on the lobby was working throughout the night and the sound of pouring water was heard very well in the room which has interrupted my sleep couple
Good value for money overall. Great pool outside which made our day and get energized. Great territory around Nice and welcoming stuff. I believe that a couple of years (or decades) ago that was a really luxurious hotel. It still keeps some charm, but years and absence of investments for renovations took quite a chunk of it.
Stayed in September 2023
Reviewed: 2 November 2023
Antonio
ItalyLocation, breakfast
Stayed in October 2023
Reviewed: 16 October 2023
Anja
MontenegroHotel is a bit old but it was clean, breakfast was okay, but with not very wide choice of food. They should add some fried eggs, salads and also a bit of meat. Location is far If you do not have car but we did not mind walking every day.
Letizia and Claudio who work at the reception were very helpful, professional and kind.
Stayed in October 2023
Reviewed: 6 October 2023
Vidmantas
LithuaniaAmaizing value for the money. Facilities are clean. Staff is very helpfull and has a niec sence of humor. Hotel seems a bit old fasioned, but it is clean and client oriented. Would stay there again.
Stayed in July 2023
Reviewed: 13 September 2023
Vicentiu
RomaniaGood breakfast, nice location, great value for money
Stayed in September 2023
Reviewed: 19 August 2023
Aleksandar
United KingdomBeds are quite firm which some might not like.
Very quiet location, decent breakfast, not too far from a major road, friendly staff.
Stayed in August 2023
Reviewed: 7 August 2023
Tibor
SlovakiaPerfect place for resting
Stayed in August 2023
Reviewed: 31 July 2023
Darius
LithuaniaModerate breakfast. Shower head is fixed on the wall - so be prepared to perform some acrobatic maneuvers... Moderate renovation would be helpful in the bathroom (toilet seat). Some steep hills almost in front of the driveway/parking - so brace yourself driving the car especially at night :)
Clean and quiet room. Was OK for one night. Bed was quite comfy. Nice and polite staff. Nice location: by the lake on a steep hill.
Stayed in July 2023
Reviewed: 26 July 2023
Vikrant
NetherlandsNone
Breakfast and location is good if you are travelling by car. There are lot of nice places nearby such as Lucca and Pisa. It is a value for money stay.
Stayed in July 2023
Reviewed: 26 May 2023
Christian
AustriaNice place, clean, a little old. Good breakfast. The old part oft Servalle is worth a walkthrough.
Stayed in May 2023
Reviewed: 24 April 2023
Wayne
CanadaLeaving
The location is off the beaten path but i well worth the diversion. There are very limited options within 50 kms and this hotel delivers a quality ray at a fantastic price. The staff are very helpful and attentive. Good parking arrangement, quiet neighbourhood and scenic setting. If we hadn’t already booked our next night elsewhere we would have stayed a second night
Stayed in April 2023
Reviewed: 12 April 2023
Vladimir
Czech RepublicBreakfast could be a bit more larger with choice but stil it was tasty
Staff was nice to us, wanted to help what we asked
Stayed in April 2023
Reviewed: 10 September 2022
Diana
United KingdomIt was our stop by stay with the nice view to the lake. Facilities are clean and plenty of space in the room.
Stayed in September 2022
Reviewed: 6 August 2022
Nor
NetherlandsThe hotel is very good for a short stay if you are on route with a car. The breakfast was excellent with a lot of choice. Room was large and clean. That the hotel is a bit older was no problem. It is on a nice location but you need a car.
Stayed in July 2022
La Roche-sur-Yon, France
Hanoi, Vietnam
Shanghai, China
Roßhaupten, Germany
Neos Marmaras, Greece
Budva, Montenegro
Whangarei, New Zealand
Hakuba, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content