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  5. Reviews of KyS Castello - City Centre

Reviews of KyS Castello - City Centre

64 Via Alberto Lamarmora, 09124 Cagliari, Italy

#278 of 414 B&Bs and Inns in Cagliari

Guests' Choice

Review score

Based on 30 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.2

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 23 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice walk downhill to town centre, got taxi uphill to save legs. Althought I figured out a no. 8 bus goes uphill n stops near cathedral. Was only there 2 days and my partner not great walking.

    Extremely clean and comfortable..beautiful location. Although it was on top of hill. Little deli and restaurant 2 mins away closes at 9pm and beautiful Cathedral beside you. Taxi from town up about 10 euro..

    Stayed in September 2023

  • Reviewed: 22 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Air con could be little colder but otherwise nothing!

    Location, comfy bed, shower & decor

    Stayed in September 2023

  • Reviewed: 10 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Unfortunately the cleaning was bad. The room was full of dust. For people with dust allergies, no chance. If it would be cleaned properly, it would have been perfect.

    It was really beautiful and modern. The bed was comfortable, bathroom was really nice and also modern, we loved it.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    7.0
    Location was really nice
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Ants in the bed and hair from other people. Before we were able to check in whe had to pay the tourist tax via estay. After trying several creditcards we were able to. This process is too confusing and complicated.

    The place is located in the old part of the city which is bery quiet.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice

    Stayed in July 2023

  • Reviewed: 25 May 2023

    9.0
    lovely
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    this is a self check-in system, however it might be difficult for some people which are not that into technology to access it. no reception, you talk with a personnel on what's up. Also no house keeping is available which means that you will need to use the same towel every day for the whole stay.

    the location was very central, and a lot of restaurants, historic building including the royal home (by with only 3 room where open for the public), bar, gelateria and churches.

    Stayed in May 2023

  • Reviewed: 17 October 2022

    9.0
    Perfect location for exploring Castello
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    AC was tricky to work but good enough for a few days and the tiling in the shower had quite significant water damage which flaked every time we used the shower.

    Great location for exploring Castello and other areas of the historic city. Room was modern with good storage and an extremely comfortable bed. Great amenities and refreshments provided. Bathroom was clean with great water pressure.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The WiFi was poor.

    Castillo was clean and comfortable and well located

    Stayed in September 2022

  • Reviewed: 5 June 2022

    8.0
    I liked it very much, greatly located
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning not working well, was warm and a bit stuffy. Although perfectly located, the place is in the castello area, so quite steep and uphill. Walking there from the train station was not much fun

    very nice design of the entire house. room big and comfy. Good service with the online checkin. Very good to have a code for all access door, instead of keys. Perfectly located to offer an easy reach to many points of interest

    Stayed in May 2022

  • Reviewed: 25 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Stylish and good location

    The only "negative" note was the mortar from the ceiling falling into the bed and head in our room.

    Stayed in October 2021

  • Reviewed: 8 July 2021

    8.0
    Great location, but very shitty lightning system.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    1. To do the checkin we had to go to another location which i found pretty bad. 2. I got repeated messages to do the"online checkin" however i didn't find the button to do that on their website. 3. There are some motion sensors in the room that blink when you move in the bed at night. I hated those as the light was constantly waking me up. Light was blue and bright. 4. The whole room lightning system was over complicated and stupid. 5. We stayed for 4 night but we had complementary coffee only for the first day.

    1.location 2.room was very clean 3.staff is really great and helpful.

    Stayed in July 2021

  • Reviewed: 18 September 2023

    10
    Perfect central stylish and very comfortable place in Castello the heart of the old town of Cagliari
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    Everything was great.

    KyS was really comfortable in an exquisite old building in the heart of Castello, close to everything i wanted .. The host let me use the common area to await my friends with 12:30 Checkout which was very nice of them (check out in Sardenga seems to be at 10AM - early for me) The bed was SO COMFORTABLE after the hard beds of Cala Gonone!! It was ultra clean. All of the linens were great! Great air con ! Great wifi etc It was three short flights up - you can't really call them flights but a short series of steps to the first floor.The public area has a series of books on Sardinian village costumes - worth looking at. Lots of lightingoptions for the spacious room- beautifully designed. The decorative pillows on the bed were scented with a delicous perfum...love to know what it was !

    Stayed in September 2023

  • Reviewed: 15 September 2023

    3.0
    Cockroaches and horrible customer service
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The ac was not functioning that well, it took ages to cool down the room just 1 degree. It was 27.5 degrees in the room and very humid. And the blue light that everyone else is mentioning is actually very annoying. My boyfriend is a heavy sleeper and even he woke up because of it. However we had a bigger issue. We found 3 cockroaches in the room on the first night, which was a huge issue in itself. The real problems began though with the communication from the company. We wrote to them the morning after, asking to change room or location, because cockroaches are just not something we want to be in a room with and then the other smaller issues also built up on that. At first we were told there was nothing available and that they could put some traps. We checked the website and could see that that was not true, and that they had places available, which we wrote back to them. They said that they could not change us to an apartment since we booked a suite, and that they could send over a cleaning lady. The issue, however, is not the cleanliness, but the cockroaches. 1 might be able to slip in, but 3 indicates a problem. Then we got yet a new response saying that they could in fact change us to an apartment, but for 74 euros. We called and asked about this, and the first response we got was in the line of 'this is Cagliari, there are cockroaches in the city', which is a very disregarding response to our concern. I have family in cagliari, my father was born and raised here, and cockroaches are not a thing you just accept - if you have them, you deal with them professionally, not just disregarding them as normal. We then after discussing back and forth, got the extra cost reduced to 50 euro. We are very unhappy with how this was dealt with from the company's side, there was a problem that was not our fault, we paid a lot of money to have a good stay, and then we still had to pay to change.

    The second apartment we moved to (studio 74) was great. Better location for us, and super nice! This one though (kys Castello), not great. Without the roaches and the company communication, it might have gotten a 5 or 6, but not something I would choose again, because of the humidity, and it's a long walk up (roaches and company aside that is)

    Stayed in September 2023

  • Reviewed: 20 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    no rubbish collection or info on what to do no wardrobe space some confusion and mixed communication on what the welcome leaflet and staff said - eg outdated wifi details, info about a kitchen but there were no kitchen facilities

    Beautiful building Comfy double bed. Boutique hotel finish Great shower office staff were very nice. The stay place didn't have staff Room only would be great for a 1 or 2 night stay. Longer stays would need a suite.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    10
    Love
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 7 nights
    • Submitted via mobile

    Brilliant location, stunning apartment

    Stayed in June 2023

  • Reviewed: 2 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Localization is perfect, close to bus station to go to beach, close to restaurants and supermarket. If someone wants rent a car, close to apartament is parking that is not expensive. Clean, nice bed, small fridge to put some stuff if you need really help. For the price I think is really good option.

    Stayed in October 2022

  • Reviewed: 25 September 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mosquitos

    It was very good.

    Stayed in September 2022

  • Reviewed: 5 September 2021

    10
    We liked everything during our stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    There is nothing we did not like during our stay.

    The room was very clean and easy to get there. It has a good location near everything. Also very good communication via Whatsapp and we got really good support for everything.

    Stayed in September 2021

  • Reviewed: 1 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 25 October 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 10 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 26 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 9 September 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 11 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2021

  • Reviewed: 19 August 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2021

Showing 1 – 25

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