Via Guglielmo Marconi, 23., 25015 Desenzano del Garda, Italy
#4 of 40 hotels in Desenzano del Garda
Guests' ChoiceBased on 168 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 October 2024
Łukasz
PolandIt was too cold to use the beautiful pool 😉 😉 😉
Very helpful staff - the biggest advantage of any hotel 😀
Stayed in October 2024
Reviewed: 26 October 2024
David
United KingdomNothing
Very central, staff were great especially Mario on Reception. Breakfasts really good. Great size rooms.
Stayed in October 2024
Reviewed: 1 October 2024
Kathy
CanadaThe pool was inviting but not heated.
Nice location, a short walk from the train station and to the town center. The hotel is quiet, largely surrounded by residential, and the breakfast was decent.
Stayed in September 2024
Reviewed: 20 September 2024
Amanda
United KingdomNothing !
The staff were so kind and helpful. They were always there when you needed them. Everywhere was so clean, and the location was perfect for walking to the town and Lake, and also for the train station.
Stayed in August 2024
Reviewed: 14 September 2024
Rachel
United KingdomMaybe a little more choice for breakfast.
This is a very smart and comfortable place to have a thoroughly pleasant and easy stay. It’s a low key and relaxed hotel with exceptional cleanliness and large rooms/beds. Really nice bathroom with nice showers.
Stayed in September 2024
Reviewed: 8 September 2024
Kim
United KingdomIt was all very good
Lovely pool. Everywhere was clean. Staff friendly. Good breakfasts.
Stayed in September 2024
Reviewed: 2 September 2024
Charlotte
United KingdomThe hotel is excellent value for money, in a good location with friendly staff. Admittedly you cannot see the lake but the centre is only an 8 minute walk. The hotel is small and quiet, plenty of room around the pool and the staff are really accommodating. We were a family of 7 and would all recommend the hotel. .
Stayed in September 2024
Reviewed: 30 August 2024
Jo
United KingdomNothing
5 min walk from the hotel to the centre. Easy to get to the train station/port. Although on a main road, very quiet. Great choice at breakfast. Pool was great and didn’t struggle to find sunbeds. Friendly and helpful staff.
Stayed in August 2024
Reviewed: 25 August 2024
Nicholas
United KingdomNothing
What can I say the hotel was amazing, perfect location, staff AMAZING!! we stayed here for our wedding week in Lake Garda with a group of 12 friends and family. 😍 The staff were attentive, polite and went above and beyond to make us feel special. We couldn't have asked for a better hotel. Everything was clean, breakfast was brilliant, drink is the bar were very decent. They made our week spectacular. 🥂 #AmazingHotel #PerfectLocation #GreatStaff #WeddingWeek #LakeGarda #UnforgettableExperience
Stayed in August 2024
Reviewed: 19 August 2024
Zoe
United KingdomWe loved it that much, we are going back next year. Beautiful hotel with very friendly and helpful staff.
Stayed in August 2024
Reviewed: 18 August 2024
Hilary
United KingdomGreat for families
Stayed in August 2024
Reviewed: 15 August 2024
Suzanne
NetherlandsThe rooms can use a stylish upgrade and door lock system. Loading our phones was not possible in every socket for some reason.
There was a pool party planned in the evening and it was very nicely done despite the bad weather. The location is good. The staff is very friendly. The beds are comfortable. And the rooms were clean. Parking is possible in their garage.
Stayed in August 2024
Reviewed: 30 July 2024
Carmen
AustraliaNothing
Everything
Stayed in July 2024
Reviewed: 27 July 2024
Rachel
United KingdomNothing
Lovely breakfast, fantastic staff, really friendly atmosphere
Stayed in July 2024
Reviewed: 13 July 2024
Branislav
AustriaN/A
Exceeded our expectations in any way - excellent staff, comfortable rooms, very clean, great pool, good breakfast, and ideal location for exploring Lake Garda. Would stay here again, for sure!!!
Stayed in July 2024
Reviewed: 8 July 2024
Zane
LatviaBreakfast could be wider and differrent choice. And almond milk for coffee would be nice.
Employees were very nice, polite and helpfull.
Stayed in July 2024
Reviewed: 1 July 2024
Hasan
BahrainN/A
AMAZING BREAKFAST WITH ALL TABLES FACING THE POOL , SUPER FRIENDLY HELPFUL STAFF, WARM WELCOMING ALWAYS , COMFORTABLE ROOMS AND CLEAN , MEETING ROOM AND TABLE , SWIMMING POOL JUST AMAZING , WALKING DISTANCE TO THE CENTER , LOBBY AREA FANTASTIC EQUIPPED WITH COLORFUL FURNITURE.
Stayed in July 2024
Reviewed: 29 June 2024
Murray
AustraliaHotel promotes itself as a ‘Bike Hotel’ for free use by guests, however the small number of bikes available were very poor class.
Facilities, pool, location, cleanliness of room and hotel. Breakfast options.
Stayed in June 2024
Reviewed: 4 June 2024
David
ItalyThere was nothing that I did not like. However, I felt that during the season the breakfast dining area could have become a quality restaurant.
Breakfast was self service in a a large dining area linked to a terrace surrounding the pool. An extensive range of foods from sweat to savoury. Coffee was made to order which was excellent. Various newspapers were readily available and for those still partying from the previous evening or celebrating a birthday the Francha Corta was freely available at breakfast. The bedrooms were large clean and well serviced with seating and coffee table. The rooms were serviced by two modern lifts. The swimming pool was well maintained as were the communal gardens. There was also a very enjoyable bar/lounge area again looking onto the pool. Clearly the staff at this hotel are its stars for how they keep the hotel and interact with the guests.
Stayed in May 2024
Reviewed: 4 June 2024
Sinead
United KingdomHandy location just 5 mins walk from the ferries and restaurants and 10 mins from the train station.
Stayed in June 2024
Reviewed: 31 May 2024
Woods
United KingdomBreakfast poor. Limited! Particularly, the cooked breakfast. No Chef on premises... says it all!
Location, pool , outdoor facilities, cleanliness.
Stayed in May 2024
Reviewed: 28 May 2024
Gerry
United Kingdomeverything exceeded our expectations, we cannot express or delight at the hotel, staff, facilities, location, quality, all brilliant
The breakfast was tremendous, great choice, hot and cold, waiter service, large patio doors to eat on the patio by the pool. We were fortunate to have a junior suite, a great room over looking the front of the hotel with some views of the surrounding mountains. A large balcony and superb features. We asked for a kettle for the room and this was provided FOC, there is a mini bar with a price list and the bed was very comfortable as was the aircon. We had plenty of wardrobe and storage space. We were located very close to the town centre and the sea front, a small 5 to 7 minute walk to the main shopping precincts, restaurants and sea from for the boat terminal to visit all of the Lake Garda towns. I stayed with my wife and my two sister-in-laws and husbands, so 6 of us, they had superior rooms, both pool views and one, due to mobility, had a ground floor, pool view room, all said, they wanted to stay and not go home. We all really enjoyed our stay, we have no complaints to make about anything, we even enjoyed some great advise about where to eat - Linus near by is a great place to eat, 2 minutes on the right once out of the hotel.
Stayed in May 2024
Reviewed: 18 May 2024
Gandy
United KingdomThe road out the front could be a little noisy (although very quiet with balcony doors closed) Found the bed a little too firm for us, but that's a personal choice of course.
Lovely clean room and a good size (Jnr Suite) All staff were friendly and helpful but specific mention to the gentleman on Reception who sourced us a pair of flip flops (that we needed to access the Thermal Spa in Sirmione!) Good location, just 2 mins from a supermarket and 5 mins to the main area/ferry port in Desenzano. Train station 15 mins walk. Lots of restaurant choices nearby. Good breakfast choices Nice relaxed feel in the hotel
Stayed in May 2024
Reviewed: 14 May 2024
Nicole
United KingdomNothing - it’s great!
Amazing hotel. Perfect location - 12 min walk to train station and 5 min walk to the ferry/front of Desenzano. The staff were all very helpful and spent lots of time helping us plan our trips around the Lake/Verona. Free parking and free bike hire are included. The rooms, hotel and pool are all pristine. Great value for money. We only checked out today and are planning when we can return.
Stayed in May 2024
Albufeira, Portugal
Marennes, France
Bucharest, Romania
Asuncion, Paraguay
Karlovy Vary, Czech Republic
Mui Ne, Vietnam
Akcay, Turkey
Ipoh, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content