Piazza Duomo 1, Duomo, 50122 Florence, Italy
#181 of 380 hotels in Florence
Guests' ChoiceBased on 596 hotel reviews
8.5Cleanliness
8.6
Comfort
8.7
Location
9.8
Facilities
8.3
Staff
9.1
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 23 September 2024
Susan
United StatesYes, the rooms are very small. However, once you organize your things it’s not a problem. We were so busy during the day that we really only used the room to sleep.
The staff at the front desk were very accommodating. They answered all our questions and were extremely helpful. The location is ideal! You are steps away from the Duomo and other sites!
Stayed in September 2024
Reviewed: 17 September 2024
John
United StatesThe staff was well wonderfully attentive and helpful! We highly recommend this hotel right next to the duomo.
Stayed in September 2024
Reviewed: 16 September 2024
Nicole
United StatesBed was imprinted where everyone sleeps
Location and staff were amazing.
Stayed in September 2024
Reviewed: 6 September 2024
Nicole
NetherlandsThe air conditioning did not work very well!
The location was amazing and staff were very friendly and accommodating
Stayed in September 2024
Reviewed: 4 September 2024
Mark
United StatesGreat Location helpful staff
Stayed in June 2024
Reviewed: 2 September 2024
Sheila
Austriathe toilet it is small.
location and the view, staff too😊
Stayed in August 2024
Reviewed: 30 August 2024
Huijoon
CanadaFantastic location to see Duomo & other places in core area. The hotel was an oasis of my family for 6 days stay in Florence. Major tourist spots in 5 to 10 minutes walking distance; It really helped our family to line-up early for several reservation spots and easily came back to hotel to rest around 35 celcious degree during the trip. How great to see the Duomo first thing in the morning everyday !! I will come back to this hotel next time !
Stayed in August 2024
Reviewed: 28 August 2024
Treca
United StatesWi-Fi was very slow and cell service was limited
The staff was very accommodating!
Stayed in August 2024
Reviewed: 27 August 2024
Suliko
United StatesBreakfast
Location
Stayed in August 2024
Reviewed: 21 August 2024
Belinda
United KingdomThe aire conditioning wasn't strong enough as it was very hot outside
Filippo was amazing. the location was absolutely perfect right in the centre of Florence you could walk everywhere. It was perfect for a few days.
Stayed in July 2024
Reviewed: 20 August 2024
Charlyn
United StatesI didn’t like about the property is not enough towels and the TV was too old. But everything was fine.
I liked it about the property is next door to Duomo. I mean literally you can see the Duomo through your window and see how long the line was.
Stayed in August 2024
Reviewed: 18 August 2024
Giovanni
United StatesExtra bed unconfortable.
The location is fantastic and the staff very knoledgeable
Stayed in July 2024
Reviewed: 18 August 2024
Petulia
AustraliaAmazing view! Located right outside the Duomo. Fantastic location with the friendliest, most helpful staff. Little Leone (dog) who loves his pats and cuddles, was the best part of the stay :)
Stayed in August 2024
Reviewed: 14 August 2024
Natalie
AustraliaRoom was secure and felt safe and good security. 24 hour front desk avail. Excellent location. Easy to walk to everything. View of Duomo from bedroom window was stunning. Lots of places to eat close by. Very responsive front desk team. Federico and Stefano went above and beyond the call of duty to assist my daughter who was travelling solo when she enountered an unsafe situation on the train on way to the hotel. Their quick thinking, immediate reponses to whatsapp messages and expert guidance ensured her safety in this situation. Customer service was outstanding! We will return to this hotel again ! Thank you to Federico and Stefano 😊
Stayed in July 2024
Reviewed: 10 August 2024
Mcnally
United KingdomUnfortunate to get a room without a view of the Duomo and the room was extremely small but that didn’t really matter as we weren’t in Florence to sit in our room for 4 days the room was very clean, bed comfortable and the bathroom was great
Location is great, unique hotel on the 4th floor of a building next to the Duomo
Stayed in August 2024
Reviewed: 10 August 2024
Simone
United KingdomAbsolutely fantastic hotel! I had the perfect room with amazing view of the dome. The staff members were very helpful and so nice, showed me around before showing me to my room. What a service! I love Florence and have been a few times. I have never been to this hotel before but will go there from now on when I come back!
Stayed in August 2024
Reviewed: 10 August 2024
Sachi
AustraliaThere was nothing not to like we had an amazing stay!
Property had a perfect location was amazing. You can see the duomo wall from your room and when you walk out, you are straight into the heart of all. Everything is within perfect walking distance including galleries, restaurants etc. Staff were incredible so helpful and friendly. The hotel has an area you can sit and bring your own food like a little cafe, they also supply water both still and sparkling or coffee’s and treats. Staff were so accommodating for an entire stay helping us with anything we needed. Rooms were very clean and beds were comfortable- our best yet. Would highly recommend staying at this place it is so affordable for the location and the inclusions. Also wi-fi is fast working and great
Stayed in August 2024
Reviewed: 1 August 2024
Vicini
United StatesI liked the location the value and cleanliness. The staff was very friendly and helpful
Stayed in July 2024
Reviewed: 30 July 2024
Hannah
United KingdomWhile the room has been recently renovated, there were some significant cut corners. The skirting board was hanging away from the wall in one place and a socket in the bathroom had fallen in. While not major, they definitely influenced our score. Location is pretty amazing but very touristy.
Location is great if you have a view of the Duomo. Some of the rooms have been renovated and they look great. The staff were fantastic, incredibly helpful and friendly. The breakfast was delicious. There were snacks available all day and a little balcony you could stand on looking out to the Duomo from the “restaurant” area.
Stayed in July 2024
Reviewed: 27 July 2024
Debi
United KingdomNo tea / coffee facilities in room.
Friendly staff, amazing lady at breakfast, such a star!!
Stayed in July 2024
Reviewed: 22 July 2024
Jianchen
ChinaPerfect stay experience. Great view with perfect location. Easy to go every spot of Florence and could have a rest after wandering the city. Also they have free water, coffee and yogurt all day and that helps a lot! Nice service also! Would recommend to my friends for sure!
Stayed in July 2024
Reviewed: 21 July 2024
Keskin
United KingdomNo soundproofing in the hotel. Can hear breakfast being set up at night and all talking in the corridor. Aircon and fridge in the room were not cold enough. Room was clean except for a couple of friendly cockroaches. No smart TV
Best location in Florence and excellent staff. Nice coffee and biscuits available in the lobby. Comfortable bed.
Stayed in July 2024
Reviewed: 19 July 2024
Govind
United KingdomGood staff
Stayed in July 2024
Reviewed: 18 July 2024
Reid
United StatesThe property was very clean, close to the city center, and all the staff was very accommodating.
Stayed in July 2024
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