Piazza Duomo 1, Duomo, 50122 Florence, Italy
#202 of 378 hotels in Florence
Guests' ChoiceBased on 597 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.8
Facilities
8.2
Staff
9.0
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 19 June 2024
Rob
Netherlandscan not think of anything.
Location was A plus! Very Central. Amazing breakfast and afternoon tea and coffee plus dolce. Staff was always so friendly, that was so nice. Airco was doing a great job in the room. Best view on the Duomo.
Stayed in June 2024
Reviewed: 31 May 2024
Promnitz
AustraliaSuper friendly staff and great location
Stayed in May 2024
Reviewed: 23 May 2024
Beverley
United KingdomBathroom on the tight side, needed usb plugs, not the room I had expected
The staff and the little doggie - facilities re coffee/tea - location etc
Stayed in May 2024
Reviewed: 22 May 2024
Sean
New ZealandJust check on mobility of guests when assigning rooms up/down stairs
Location was perfect Friendly and helpful staff Modern decor
Stayed in May 2024
Reviewed: 10 May 2024
Chris
United KingdomNothing
Location, right next to il Duomo. Good food, views and friendly staff
Stayed in April 2024
Reviewed: 1 May 2024
Ginous
United StatesVery small rooms and tiny elevator. Lobby is on the fourth floor in an obscure building and there was no one at the entrance to help with suitcases or to guide where to go
Great location, friendly helpful staff and coffee and tea available 24/7
Stayed in April 2024
Reviewed: 30 April 2024
Michelle
United KingdomWhilst there is a lift up to the hotel, some of the rooms are down steep stairs from reception so be sure to ask when booking if you need something accessible without stairs. The staff are also happy to help with your bags.
Great hotel, right in the heart of the town, yet high above so not too noisy. You access the hotel by a quaint little lift up through the building - so you are level with the roof of the Duomo - so great views out. The hotel has a balcony you can sit out on and enjoy the bustle of the town below. There is coffee and cake available all day and the staff are very helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Leen
Palestinian TerritoryIt’s so nice and the location is more than perfect, close to everything.
Stayed in April 2024
Reviewed: 27 April 2024
Dawn
CanadaHard to locate
Location Great breakfast
Stayed in April 2024
Reviewed: 28 March 2024
Csaba
RomaniaThe breakfast was nice but was the same for a week.
The location of the hotel was amazing, the bed was very comfortable and the staff was kind.
Stayed in March 2024
Reviewed: 4 March 2024
Huzaifa
United Arab EmiratesLift should have been there - rest is all okay.
Best Location - near to the touristic spots
Stayed in March 2024
Reviewed: 28 February 2024
Paul
United KingdomAll very good, including breakfast.
Stayed in February 2024
Reviewed: 18 February 2024
Altug
United Kingdomroom size
location
Stayed in February 2024
Reviewed: 16 February 2024
Mutale
ZambiaDifficult to locate the place upon arrival
Location was very good for what I followed and the staff was excellent
Stayed in January 2024
Reviewed: 11 February 2024
Charlyn
United StatesI didn’t like about it was the heater is way too high. I am sweating sleeping and I couldn’t sleep because of the heater was in a blast like I feel like I’m in sauna.
The location is a very convenient and easy to go around.
Stayed in February 2024
Reviewed: 10 February 2024
Izabela
PolandLocation is perfect! Nice and cosy hotel. Very helpful staff. Rooms with the view are absolutely worth the price.
Stayed in February 2024
Reviewed: 27 January 2024
Kathryn
United KingdomMy room was next to reception and so could be a little noisy.
Fantastic location in the heart of historic Florence. The view of the Duomo from the balcony couldn’t be beaten. It was great to be able to walk to all the major attractions and then be able to take a break back in the lounge with a drink (for free) before heading out again in the evening.The staff were very helpful and welcoming.
Stayed in January 2024
Reviewed: 11 January 2024
Isaac
United StatesAn amazing stay and an unbeatable location with incredible staff. Having the Duomo right outside of our window was a treat
Stayed in December 2023
Reviewed: 30 December 2023
Ramen
United Arab EmiratesFirst of all we were allotted rooms one floor above the reception which had no elevator. We had to carry our luggage through a very narrow staircase. Secondly the second room allotted to us was very tiny and corner shaped room. There was no space to move around and the beds had huge gaps between headboard and pillows. That can’t be a proper hotel room when I am paying for it full price.
The location is the best. Right next to Duomo. Walking distance from the railway station
Stayed in December 2023
Reviewed: 29 December 2023
Michael
CanadaVery soft bed.. could not sleep.
The location and the staff. Top.
Stayed in December 2023
Reviewed: 21 December 2023
Alexis
FranceMy room was close to reception. The walls are thin and it got noisy in the mornings as other guests were heading to breakfast
Nice rooms, clean and well decorated. Nice bathroom as well. Staff was very friendly. Location is exceptional
Stayed in December 2023
Reviewed: 14 December 2023
Rosalind
United KingdomLeaving!
This was a return visit and I enjoyed my stay again. I'm looking forward to my next visit at some point in 2024.
Stayed in December 2023
Reviewed: 2 December 2023
Brad
AustraliaThe location is impossible to beat. Staff were super helpful and the room was immaculate.
Stayed in December 2023
Reviewed: 2 December 2023
Marc
United StatesThere are no negative conments
Atta was a wonderful host for breakfast making us Cappachino each morning!!
Stayed in November 2023
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