Piazza Indipendenza 5, 50129 Florence, Italy
#237 of 379 hotels in Florence
Guests' ChoiceBased on 251 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.1
Staff
9.0
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 4 June 2024
Geissy
United StatesGreat location, amazing breakfast, clean rooms
Stayed in May 2024
Reviewed: 25 May 2024
Roger
United KingdomOur room looked like it was only half renovated with old brown furniture and the smallest TV ever. There was nowhere to put a wash bag in the bathroom. The outdoor space was small but OK.
Central location, great breakfast, friendly staff.
Stayed in May 2024
Reviewed: 24 May 2024
Robert
United StatesLocation was good for walking to all of the sites. Breakfast was filling.
Stayed in May 2024
Reviewed: 13 May 2024
Cliscia
BelgiumThe bed was not very comfortable and there was no blackout curtains.
The hotel has a nice atmosphere, the breakfast was good, location is good to and easy to reach different attractions. We had a really late check in and the staff was very helpful and friendly to welcome us and handle our car until next morning, when they took it to the garage.
Stayed in May 2024
Reviewed: 29 March 2024
Vilma
United StatesThe only negative thing I would say is that the shower is very messy because of the design. When you take your shower you wet all the floor becoming dangerous for a fall.
The location was great. Staff very kind and friendly. The breakfast iso good…
Stayed in March 2024
Reviewed: 25 March 2024
Courtney
United StatesThe only strange thing is you must leave the key at the reception and collect it upon return. I assume because they need to clean the room. Not really an issue I’m just not used to it.
It’s located next to a big park. The rooms are spacious with a nice bathroom including an Italian bidet. Coffee and tea selection available in the room with a fridge and small minibar.
Stayed in March 2024
Reviewed: 9 December 2023
Karolina
LithuaniaIt was funny when stuff gave wrong keys to occupant room. But apologied milions time
Perfect location, cozy hotel and beautiful view from window.
Stayed in December 2023
Reviewed: 30 November 2023
Aksoycagla
TurkeyWe were planning to stay 3 nights in the hotel but due to strikte in Italy airports on 24th of November, our flight has been cancelled and we kindly ask to change the dates to 2 nights and get 1 day refund explaining the situtation and we have evidence as it was not our choice. But they did not accept as changes can be made 48 hours prior to check in. I know there are certain rules and I'm not a new traveller, I expected them to make 1 day refund in terms of good will as I mentioned we wanted to change the dates beacuse of the strike. Still it was a nice hotel and staff.
The personel was really nice and welcomed us warmly. The rooms were clean, a little bit small but enough. The breakfast was really good, better that we expected. We were travelling with a baby and they were really helpful about that. The hotel is really close to tourist attractions.
Stayed in November 2023
Reviewed: 18 November 2023
Barbara
ItalyN/A
Location; gluten-free breakfast
Stayed in November 2023
Reviewed: 11 November 2023
Marissa
GermanyThe mattress was too soft for us
For an Italian hotel the breakfast buffet was very good 👍🏼
Stayed in November 2023
Reviewed: 10 November 2023
Maria
Philippineslocation is very accessible
Stayed in November 2023
Reviewed: 2 November 2023
Cristina
EcuadorThe location was convenient for visiting many places of interest. It is easy walking distance from S.M. Novella train station.
Stayed in October 2023
Reviewed: 24 October 2023
Matt
United KingdomVery simple and basic required to sleep, change and explore the city.
Location, simple east
Stayed in October 2023
Reviewed: 23 October 2023
Philline
United KingdomNothing much
The room was clean and nice, small but had character in a way. The lobby had complimentary filtered coffee and water which was honestly great! The staff was also really friendly and helpful.
Stayed in October 2023
Reviewed: 6 October 2023
Elizabeth
United KingdomFor us the mattresses on the beds were far too hard which made sleeping difficult. Hence we came down to breakfast at 0930 on the first morning to find there were no crockery available nor coffee, milk etc. It was rectified willingly but it was cold. We ate out elsewhere the rest of the holiday.
Hotel was lovely and all staff were friendly. A well situated hotel close to all main attractions.
Stayed in October 2023
Reviewed: 17 August 2023
Cait
IrelandNot applicable
Location & cleanliness
Stayed in August 2023
Reviewed: 9 August 2023
Julia
CanadaWell-located, clean, comfortable with a very nice breakfast, but, above all, an excellent staff.
Stayed in July 2023
Reviewed: 9 August 2023
Ian
IrelandLocation, short walk to the market, the sights and museums
Stayed in August 2023
Reviewed: 5 August 2023
Lee-anne
AustraliaHotel Caravaggio was very comfortable and in a great location close to the main station, the Central Market (5minutes) and easy walking distance to most of the major sights (Duomo 10m, Uffizi 15m). Everything was so close! I loved looking out my window and seeing no less than five domes/spires/bell towers, including Giotto’s. The lounge/bar area is very nice and this opens through doors out to the garden where you can have a drink. The reception staff were lovely and very helpful. I would definitely stay here again next time in Florence.
Stayed in August 2023
Reviewed: 26 July 2023
Sofiane
QatarQuiet area a bit far from city center
Friendly staff and well maintained
Stayed in July 2023
Reviewed: 22 July 2023
Nicole
AustraliaBed and pillow was a bit firm for my liking and furniture etc was very old style, fridge was difficult to access, right next to bed.
Close to station and not to far to walk to main attractions. Staff were friendly and helpful
Stayed in July 2023
Reviewed: 13 July 2023
Peter
Saudi ArabiaBed too short
Location
Stayed in July 2023
Reviewed: 1 July 2023
Anette
NorwayBeds were a bit short (we are tall people!)
We appreciated that they made an effort to have our room ready for us before check-in time, staff was super friendly, beautiful breakfast room with balcony, very good location, very good service.
Stayed in July 2023
Reviewed: 30 June 2023
Meryl
United StatesI would have liked a small washcloth/face cloth in the bathroom. These did not appear in any of the places I stayed, so I guess they aren't a thing in Italy.
The hotel was conveniently located in the city, and though the room was small, it was comfortable, especially the bed. One staff person was particularly kind, and following his recommendations, my grandson and I had a much more lovely time in Florence. The breakfast in the morning was a buffet which was well priced and presented a variety of breads and baked goods, cheeses, meats, fruits, etc., but the best part was the little balcony overlooking the small courtyard of the hotel below and the rooftops of other buildings. I had my zen moments of the day there. Also, the flavored water in the lobby was quite refreshing! Coffee was good too!
Stayed in June 2023
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