Rooms could use a redo. Bathroom a bit small. Need robes in room.

I previously stayed at the Grand Hotel Tremezzo and I realize it would be very unfair to compare this hotel with that one. Hotel was ok, not great. Needs some TLC and bathroom was quite small. The staff was very nice.

Stayed in June 2024

N/A

Staff delivered exceptional service.

Stayed in June 2024

The room was small. Worse was the very tiny bathroom and having to step over the toilet to get into the shower!! I asked for a room change on the first day and it was never organised for us despite another guest being given a different room two days after I had asked!

The location was central to everything and situated next to lake Como so the views were spectacular

Stayed in June 2024

The one thing I was not thrilled with was in front of the patio of our room there was a big ledge filled with rocks. It took away from the lake view and there were cigarette butts in it. After a day or two that did get cleaned. The bathrooms are extremely dark. New lighting is necessary for the bathroom and new hair dryers that you can use anywhere in the room would be helpful. They are attached to the wall in the bathroom so you must blow your hair in there. Also, the wallpaper needs to be updated in the room because you can see it is incredibly old and it is pulling away at the seams. The mattress was also rock hard. I had an incident with one of the waiters. He was very rude and threw down a plate of food on the table. I did report him and later I spoke with him and said let's start again. I think we had a communication problem, and he was frustrated. The Maitre'd in the restaurant needs to take a cue from his wait staff to be friendly and to smile more. He is too uptight. Everyone else was awesome, especially Julia!!!!! The staff at the front desk were very helpful too.

The old-world charm of the hotel is beautiful. We loved having the lake view with a spacious patio. Our room was very spacious, and housekeeping kept it exceptionally clean! The bar area and lounge are beautiful places to sit. Outside is spectacular by the pool with a stunning view of the lake and mountains. Cocktails and hors d'oeuvres on the patio were wonderful. There were plenty of choices for breakfast and lattes and cappuccinos were delicious. The ferry dock was right next to the hotel which made it so easy for transportation. The walk into the village was a short one and there were several wonderful restaurants to dine in.

Stayed in June 2024

Staff was excellent. Really helped us when we had a travel issue. Location is fantastic.

Stayed in June 2024

Disappointing room. Old carpet and bedspread. Very outdated. Bathroom very small and not functionally designed. Poor lighting

Magnificent view, perfect location, lovely grounds

Stayed in June 2024

Price !

Brilliant location right on lake walking distance to village . Lovely old fashioned Italian hotel .

Stayed in June 2024

It would be nice if the pool area had a hot tub for the cooler months. We wanted to leave our servers in the restaurant a tip, but could never figure out how to do that. It was a bit confusing on how to order a simple salad or lighter fare in the evening when we didn’t want a big meal, and some of the complimentary appetitizers were a bit exotic for our taste.

The view is spectacular. The staff very efficient and helpful. Our room on the third floor had a wonderful view, and it was great to be able to fully open the large window, which was bigger than expected, so it gave the room an open feeling. The included breakfast was amazing, and our other meals at the hotel were good as well. The hotel is well kept. The location was great with ferry or bus access and easy walking distance to town.

Stayed in June 2024

More an observation than a complaint but it's an old building with lots of character but a little tired and needs a refresh in the rooms.

We loved our stay at Grand Hotel Menaggio. The view from our lakeside room was amazing. It was centrally located for all places of interest to us incl walks, restaurants and shops. It is situated less than 100m to the ferry terminal for transport to other lakeside villages and the view from our window of Lake Como and the snow capped mountains was magical

Stayed in May 2024

Aramis attitude to gain tips.we have stayed there 5 times over 15 years and always rewarded him for his help,but this year he seemed too enthusiastic to be around!

Very comfortable with nice view

Stayed in May 2024

The light in the bathroom was barely adequate The price, at 500 euros per night, is high. Although it was a great stay, it doesn't feel like a 500 per night hotel.

The location is perfect, right on the lake. We paid extra for a balcony (+50 euros per night) but glad we did Being next to the ferry terminal wasn't an issue. It finishes early in the evening and we enjoyed the hustle and bustle of lake life The hotel is not "faded" in any way. Yes it's a grand old hotel, but it's in good decorative order Breakfast on the terrace is a delight, as is pre-dinner drinks in the lounge with amazing view The pool area is tasteful and attractive It's a relaxed hotel, not fussy, and you feel welcome

Stayed in June 2024

Some of the staff were unhelpful.

Fantastic location

Stayed in June 2024

bell boy, very kind, reception does not care about my request or guest status

location hard to arrive very old room and old fashion amenities expectations for a Grand Hotel deceiving had small view to the mountain

Stayed in May 2024

The breakfasts were not great. On one day the fruit salad was just sliced apple. Gluten free bread was freely available, but asking for it to be served with the scrambled egg resulted in an extra large of 16 euros (for a week). We were now warned about the charge and it came as a shock when we checked out (along with a 10 euro charge which I think was for tea). I know it's small change in the grand scheme of things, but it tainted an otherwise great experience. I should have challenged it but we were running late for the ferry.

The location overlooking the lake was ideal and the hotel was full of old world charm. Rooms were clean, quiet and beds were comfortable. When swimming, the staff even came to the poolside to replace our towels with dry ones.

Stayed in May 2024

Best location on Lake Como. Stunning scenery, easy access to everything. View from Lobby over pool and upto Mountain vistas ( Varenna and ballaggio are unparelled! Free parking. Great place to stay at a reasonable cost.

Stayed in May 2024

Great location amazing view, with the pool directly on the lake! The ferry is 1 minute walk from the hotel. The staff was very nice and very helpful

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

peeling wallpaper, dirty carpet in the corridor, gym with broken equipment

The hotel requires general renovation. The hotel's location is top. Nice pool and amaizing view.

Stayed in August 2023

Some guests smoked under our window. The tv remote was a little tricky and the bed a little low but honestly no big deal compared to how fantastic everything was.

Absolutely amazing. Located right by the ferry so you can easily get to Bellagio and Verrena. Friendly staff, nice toiletries, and a wonderful breakfast. The Croissants were to die for. We had a beautiful window view of the lake. Overall, Bellismo.

Stayed in October 2023

Fabulous location and views from the room. Loved the pool and being close to the ferry terminal. Short walk to cafes and restaurants.

Stayed in August 2023

Different staff saying different things , we have requested lake view rooms and we been told they will look into our request when we arrived and on our arrival receptionist refuse to accommodate and asking 100 euros extra which never mentioned before , disappointed

Location

Stayed in October 2023

Our room overlooked a relatively loud and busy road that had loud motorcycles and trucks driving by at all hours of the day.

The location of the hotel next to the ferry stop was unbeatable.

Stayed in September 2023

The breakfast spread was ok. Dinner was rather boring - the meals could have been better.

We loved the view and the environment

Stayed in October 2023

Breakfast was very good with lots of options. They make great scrambled eggs to order. All types of coffee available: americano, espresso, cappuccino etc. Also available was salad, yoghurts, meats, cheeses, pastries, breads and toast. We had dinner at the hotel one night and it was excellent. The dining room and outside dining spaces are very pretty near the pool overlooking the lake. They have a quaint bar with inside and outside seating near the pool as well. The hotel is steps away from the ferry stop so very convenient to getting around the lake. There are also private water taxi tours available from a dock to the north of the hotel on the way to the small town square which is close to the water. The hotel is in a quiet part of the lake. Much less busy than Bellagio. The hotel is a bit tired looking but we actually foun the dates decor charming.

Stayed in October 2023