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Reviews of Grand Hotel Elite 4 stars

36 Via Aurelio Saffi, 40131 Bologna, Italy

#102 of 106 hotels in Bologna

Guests' Choice

Review score

Based on 112 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    7.5

  • Facilities

    6.7

  • Staff

    7.7

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 8 November 2024

    6.0
    Disappointed compared with previous stays.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We have stayed here many times over the years as it is near our son's apartment. This is the first time since the pandemic and unfortunately the whole place is in need of better maintenance and starting to look shabby.

    The breakfast was very good. The 70s vibe is charming and should be kept as it is.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Thanks 🙏 at was nice experience !

    Stayed in November 2024

  • Reviewed: 31 October 2024

    7.0
    A place to stay if you have to, it does not deserve the stars that have been assigned to it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Retro design, with a lot of wood, dust, clean bathroom, but the shower door is unstable, danger of falling, and the kitchenette with an old refrigerator, the old stove, I don't know if it worked, the sink, without anything else (eg a kettle to boil in water for a tea). To use the kitchenette, you must come prepared with everything you need, otherwise it is not useful. The city tax here is 4.10 euros per person per night.

    Accommodation in a studio room (double room), with sleeping space + sofa bed, kitchenette and bathroom, clean linen and towels, hot water.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is probably outdated and not fully up to the today standards, the beautifully decorated rooms, bar and diner room all show the glory days of this place are gone but it is a hidden gem !! Enjoyed it, and it is a big recommendation for your stay in Bologna

    Stayed in October 2024

  • Reviewed: 29 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Disappointing Service and Payment Issues I recently stayed at Grand Hotel Elite and was disappointed with the service I received. At check-in, I presented my American Express card (which I had already set up through Booking.com), but the lady at the desk informed me that they do not accept Amex. When I asked what I should do if I didn’t have an alternative card, she responded by suggesting I cancel my booking and go to another hotel that accepts Amex! This was both unhelpful and unprofessional. Additionally, when we checked out at 20:00 to reach our flight at the airport , the gentleman at the desk questioned why we were checking out at that time, which was quite strange. It felt like there was a lack of basic hospitality and customer service during our stay. Overall, the experience left much to be desired, and I would not recommend this hotel if you expect smooth service or flexible payment options.

    The suit was so big comfortable and clean but a little bit old

    Stayed in September 2024

  • Reviewed: 18 October 2024

    6.0
    Great location, priced well.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was extra (8euros) and didn’t look worth it, so I opted out. What makes this a 4*? Seemed like a 2* to me. I pushed the “%do not disturb” button and they cleaned anyway. NOT a non smoking property. Smokers outside entrance and on exterior patios (in hotel rooms just next door).

    Walkable to everything. Price was good. View!

    Stayed in October 2024

  • Reviewed: 20 September 2024

    8.0
    I really liked it, great facilities and clean
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No possibility of do not disturb while you are gone for the day

    Great location

    Stayed in September 2024

  • Reviewed: 17 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room seemed a bit outdated, with the main light flickering every now and then, while hearing a buzzing noise at the switch. Airco kept switching itself off on the second day every 10 minutes.

    24h reception and free parking option are a definite plus. Room was quite large with lots of space to keep luggage and personal items and still move around comfortably.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    A good option for a couple of nights.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pleasant staff. Clean rooms, but one room smelled strongly of cigarettes.

    Stayed in August 2024

  • Reviewed: 9 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no cold water under the shower.

    Good starting spot to visit the city.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    6.0
    If you’d like to be brought back to the 70s, that’s what you should go for
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very outdated, insanely big rooms, curtains not working

    The price and the location

    Stayed in September 2024

  • Reviewed: 2 September 2024

    6.0
    Okay for a short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning didn't work the first night, and it was very hot. They fixed it afterwards (after asking twice) and it worked okay (it actually became too cold at some point). Maybe it's not written clearly in the Booking site, but you need to pay the city tax when you get there (it's not included in the Booking price; it was 3€ per person per night at the time of writing). This is pretty normal for me, but apparently two other people mentioned that the price they saw on Booking mentioned the city tax was included, so check well once you book.

    Good location, close to city center and public transport.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    no parking available (arriving at 10:30pm was too late...) receptionist did not speak english, nor french

    Close to Bologna center

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing special, everything was fine.

    The hotel is actually really old, but very decent, clean and equiped. Rooms are bigger then expected

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Gym was closed, needs updating

    Huge air conditioned rooms with a view

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    location is nice and parking is available

    Stayed in July 2024

  • Reviewed: 10 August 2024

    6.0
    Old and dated but also clean and comfortable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Old and outdated. Could become great if renovated. Missing floor boards in the room.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel need some renovation.

    Good location and free parking. Also good price for Bologna. The staff was friendly.

    Stayed in July 2024

  • Reviewed: 6 August 2024

    7.0
    Weekend Stay in Bologna
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - Noisy air conditioning - Dirty bathroom - Messy and chaotic parking lots - Moquette in the corridors

    - Big room - Working fridge - Large bed

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy AC and light bulbs

    Stayed in August 2024

  • Reviewed: 1 August 2024

    6.0
    Only if you don't have a better option.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights

    It's a very old hotel with a lot of problems, it hasn't been renovated and the air conditioning and plumbing systems don't work properly, and the rooms have an unpleasant smell.

    The Price and Location

    Stayed in July 2024

  • Reviewed: 27 July 2024

    6.0
    Not grand or elite hotel. Basic Accomodation
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    My room wasn’t cleaned once in the 3 nights I stayed. The breakfast was poor hot food was put in cold trays and water/juices were left to become warm. You are better off going for breakfast at the bakery a few hundred metres towards town.

    The air conditioned room

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast no very good!

    Everything the receptionist woman was very good the Chinese man is very bad all the time no good service the Chinese woman very good service very professional!

    Stayed in July 2024

  • Reviewed: 19 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Facility need renovation, especially outside of the building, garden, parking area and elevators..

    Very good price, close to airport and also in walking distance to old city. Room we had was very nice, big, clean and comfortable

    Stayed in July 2024

Showing 1 – 25

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