Soundproofing between rooms and street does not exist - you can hear everything from the room next door and when your neighbours turn their shower on you think there are Niagara Falls in your bathroom

Excellent location, very friendly staff, good breakfast - parking in the hotel is the usual stack the cars on top of each other and leave the keys at reception - very tight entrance to garage - the other option is the train station car park next door

Stayed in June 2024

Location fab. Walking distance of the old town. Close to the railway station.

Stayed in May 2024

The hotel appears slightly run down; urgently needs a renovation

Friendly helpful staff, great location near station & short walk into town

Stayed in June 2024

street noise at night

Location, staff and overall feel

Stayed in June 2024

We couldn't get the fridge to cool down sufficiently. The shower is in a deep bath tub and maybe slippery and difficult for some people to use. These are minor issues and were not a problem for us.

Great location, comfortable room, quiet and clean. The breakfast room was lovely. There was enough variety of food. The woman who made my espressos each morning, was wonderful.

Stayed in May 2024

It was a shame the pool wasn’t open and no sunloungers out as the weather was perfect.

The location is perfect - near to the train station and restaurants.

Stayed in May 2024

The Wi-Fi connection was not very efficient.

The personnel is extremely gentle, helpful and efficient. The position close to the station is strategic. The breakfast is very good. Overall, the structure is very nice.

Stayed in April 2024

Not really much to complain about. My room was on a side road with a bit of traffic but it died away in the evening, however not really a big issue for me, I did like the room I had and the daylight that I got from the outwards facing window.

A lovely hotel that lives up to its name as a Grand Hotel. Very close to the station and as soon as you walk through the entrance you realise that this is a classical hotel. Very nice room and bathroom. A good breakfast and a very pleasant ambience, the garden outside the dining room was lovely. I would have liked to have stayed longer.

Stayed in February 2024

The minor issues: the shower water was not hot enough to my like, and Wifi was slow.

Nestled within the walls of a high-ceilinged old building, my recent stay at this hotel was quite enchanting. The moment I stepped into my room, the towering ceilings caught my eyes. The room itself was very spacious and clean, with comfortable sitting area. And the high ceilings really added to the overall spaciousness and felling of coziness. The bathroom was also very spacious equipped with all the toiletries. I also appreciated the hotel's amenities, including the beautiful dining area. The breakfast options were diverse and tasty, providing a great start to my day. In short, the hotel is a true gem for those who appreciate the glamour of high ceilings, and enjoy the seamless blend of old-world charm and contemporary comfort.

Stayed in December 2023

The hotel overall needs a bit of updating regarding some details. The carpet in our room was stained (not just one or two but overall) it looked bad although everything was clean. The paint everywhere in the hotel, in our room and staircase also needs to be refreshed. The balcony door in our room had some rotten parts on the bottom (inside).

Great location- we arrived by train and the hotel is a two-minute walk at the most and is also a short walk to Old Town. The hotel itself is an architecture gem. Also, throughout the hotel it is decorated heavily with gorgeous paintings. Lovely, superb staff, great breakfast buffet in a beautiful restaurant, and the girl working there was fantastic- always smiled and paid attention to every detail serving the guests. Our bedroom & bathroom was huge (we had room #201).

Stayed in November 2023

Can’t think of anything

The hotel is an older, traditional style hotel. The room was large and comfortable, and very convenient to the train station and to old town Lecce. The staff were friendly and helpful, and the breakfast was more than adequate.

Stayed in December 2023

Bed not so comfortable

Location

Stayed in December 2023

Too many emails for just 1x booking ! Confirmation mail is just fine, not 5-7 other mails, makes me crazy.

Breakfast

Stayed in December 2023

There is a slight musty smell in some of the rooms and the cleaning sprays were very strong smelling and caused us to have itchy eyes (mind you, this is true of a lot of hotels in the region). There was a motion-sensor light that turned on every time I turned over in bed, which was a bit annoying.

The location is really great for those without a car--right next to the train station and taxi file. The breakfast buffet is one of the best in Puglia, in a lovely dining hall. There is a roomy lobby downstairs where you can work or relax. The bathroom we had was huge, which is unusual in Puglia in my experience, and the beds were heavenly.

Stayed in November 2023

The water for my bath was barley warm. The floor in my room was dirty. I tired to pay for 2 bottles of water at the front desk but their was no one threre at check out. It was early.

Breakfast was good.

Stayed in December 2023

It was very cold in the breakfast room in autumn

Stayed in November 2023

Other reviews are correct - the carpet (in the hallways in particular) lets them down. The carpet in my room was okay. I noticed some rooms had timber floors. I received a scam email which purported to come from the hotel's wi-fi provider - so it seems they had a security breach, although I did not get that confirmed by the hotel. I did not use the wi-fi after that.

The room was very large, and I liked the style of the furnishings and muted colours. Space provided for a suitcase, other than the floor. The bathroom was huge with plenty of space around the basin for toiletry bags - a nice change! Shower was good but over the bathtub, but there were adequate hand-holds. The breakfast was very good. All staff were friendly. The pool was open (early Nov) but a bit too cool and then we had rain. The pool seating area looked well maintained. I was given a good map on checkin. Very close to the railway station and to centro storico.

Stayed in November 2023

Rooms a bit outdated. Dirty floors, bathrooms needs cleaning (black dirt in corners). Tea but no coffe available in the rooms, in Italy! Even the simplest B&B offers coffemachines at the rooms.

Good location, 50 m from station. And old nice hotel. Nice staff Good breakfast buffet.

Stayed in November 2023

Hotel’s location is great for customers with heavy luggages who also wish to take the train to make side trip. Price is very reasonable.

Stayed in October 2023

Location was great. Close to the railway station and the historic town centre

Stayed in September 2023

See above

Every thing was acceptable apart from the broken shower head in the bathroom.

Stayed in September 2023

The beds seemed really old and were quite uncomfortable for our two night stay.

We enjoyed our stay at the hotel, as it was a quick walk into the centre of Lecce and had a pool. I will say that the facilities overall are a bit rundown and the hotel could use a bit of a re-paint and some new mattresses. The breakfast offering was great, with gluten free options and a nice setting.

Stayed in September 2023

The hallways upstairs, especially the carpets, are nasty. They need to rip it all out. Some parts of the hotel appear freshly painted, others dingy. Our first room was a large bright suite. However, the couch was old and funky, and the room had a smell. We later determined it was sewer gas coming from the bidet. Also, a bit of mold in the bathroom. When we switched rooms, it was a totally different experience. So, I advise checking out your room before you unpack anything. The breakfast is a large spread, so-so quality but you can always find something good.

The entire hotel staff was most excellent. Very helpful and accommodating. Our new room was clean and comfortable. The reserved indoor parking, though it took a bit of getting used to, was very handy as parking in that area is crazy. The downstairs common areas and pool were very nice. The breakfast area, both in and outside, were very nice. The hotel is in a good location to quickly get to the city center.

Stayed in September 2023

The corridors need a refurb. Carpets and walls really bad.

Good location for old town and train station.

Stayed in August 2023