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Reviews of Hotel Futura Centro Congressi 4 stars

Via Nazionale Delle Puglie 195, 80026 Naples, Italy

#150 of 207 hotels in Naples

Guests' Choice

Review score

Based on 112 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    7.0

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 4 nights
    • Submitted via mobile

    A little noisy because my room is near by the street and the WiFi is not good.

    Good price!

    Stayed in July 2024

  • Reviewed: 4 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    spacious room, clean, lovely service people and more importantly karage providing safe parking for our car.

    Stayed in June 2024

  • Reviewed: 1 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room Single Use
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was terrible. It was by far the worst breakfast I have experienced. The selection on offer was very poor.The staff made no effort to replace anything that had run out and were very surly with the guests . We arrived at breakfast 1 hour before service ended and all they were interested in was clearing plates away. There was no water, coffee cups. The coffee machine didn't work.

    The reception staff very helpful

    Stayed in June 2024

  • Reviewed: 30 June 2024

    9.0
    Overnight accommodation between arriving and departing Naples
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Traffic noise from the main road but then this is Naples. Otherwise a good hotel as we passed through Naples.d

    This is a good hotel not far from the airport. The surrounding area is an out of centre mixed residential and business area which appears a little rundown. Because of airline delays we were very late in arriving, fortunately we had a colleague who was there earlier and staff kept the doors open for our arrival after midnight. We did not eat at evening meal there but breakfast was good. We can recommend the gelataria next door and a good restaurant across the road, (sampled during our first visit to the hotel in 2022 and on our return to the hotel in preparation for our flight back to the UK. We had a really good view of vesuvius in the distance from our bedroom window at the front of the hotel.

    Stayed in June 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night
    • Submitted via mobile

    WiFi was terrible. I did not get any WiFi in the room and even in the lobby the WiFi was terrible.

    Clean nice and comfortable.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionist was very friendly and helpful

    Stayed in May 2024

  • Reviewed: 25 April 2024

    7.0
    One night
    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night
    • Submitted via mobile

    Worn down

    Location

    Stayed in April 2024

  • Reviewed: 6 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night
    • Submitted via mobile

    They advertise a shuttle service from the airport but don't offer one. It cost 35e each way for a 10 minute taxi journey which I wasn't expecting to pay.

    Staff were very helpful and friendly and quick to reply on booking.com. Organised a taxi to and from airport and loaned me a travel adaptor because I didn't have one.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night

    The hotel is getting a bit old.

    A good location for the Airport and a great restaurant across the street. Ideal for a morning flight.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No bar after 10pm and limited choice of drinks. Breakfast pretty poor

    Proximity to airport. Clean and tidy.

    Stayed in September 2023

  • Reviewed: 23 July 2023

    8.0
    Perhaps the best customer service I’ve ever received.
    • Leisure trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night
    • Submitted via mobile

    Be wary of the shuttle the hotel provides. I imagine it was more expensive than a taxi, but I can’t be sure. €35 one way and €40 one way if it’s an odd hour. Additionally, I confirmed several times both with the hotel and the driver that credit cards were accepted, including when I got in the car. Upon arrival to the hotel, the driver tried to tell me his system has crashed and he could only take cash. I want to make it clear that the hotel handled this fabulously. They were incredible. I just wouldn’t take the shuttle again. As other have mentioned, the bed was not comfortable.

    The staff were unbelievably kind, professional, and helpful. There was an issue with the shuttle driver and the staff handled it wonderfully. The incredible woman at the front desk also found out I had a very early flight and had a breakfast bag sent to my room. I was truly blown away by the guest service and highly recommend this hotel for this reason.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Noise fro. Restaurant opposite

    Stayed in June 2023

  • Reviewed: 27 June 2023

    6.0
    Good for a one night airport stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms outdated and old. Couldn't get on wifi. Loud street outside.

    Hotel looks awful from the outside, but lobby and public areas surprisingly nice. Great parking in parking garage connected to hotel. Elevator, which is great - you never know if there will be one in Italy! Front desk attendant very pleasant and spoke English well. Breakfast typical. It wasnt too far from the airport, and we got in quite late so suited our needs.

    Stayed in June 2023

  • Reviewed: 25 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast could have more options. It was very nice and tasty but I think they need more options.

    The hotel was super clean. The staff was nice and friendly.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The quiet room considering we were near the airport. The hotel front desk person was very helpful.

    Stayed in June 2023

  • Reviewed: 9 May 2023

    9.0
    Nicely furbished hotel, good food, not the best location.
    • Leisure trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi was incredibly poor which meant I had to rely on my data for a 3 night stay. The other issue is the location. The hotel is a 45 min bus ride to napoli centrale, with the last bus leaving around 11pm. You can get an all day bus pass from the local tobacco shops which is in the cafe which is on your right when you exit the hotel. Taxis cost about 30 euro from hotel to napoli centrale.

    Rooms are clean, spacious and quite private. Automatic shutters are more effective at blocking out light and noise when trying to get a good night's sleep. The air cons works tremendously. Bathroom was okay. Breakfast was filling. There is also some handy shops next door and nearby if you want to stock up on snacks when visiting Naples. The gym was great although I only used it twice.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Strong 80's vibes :) Nice and helpful staff.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The receptionist lady was very polite, spoke good English and helped us a lot with airport taxi.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy. The room was in front and we could hear traffic and other shops cleaning up during the night.

    Parking is covered and safe. Staff received us with a smile on their faces almost at midnight. Clean room. Breakfast was simple but I don't think we need to expect more from what we paid.

    Stayed in April 2023

  • Reviewed: 5 May 2023

    6.0
    Fine for one night stay before departure home.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night

    Not a nice area to stay, but quite close to the airport. The room door had signs of a break-in (the lock case was smashed from inside ), but they were not willing to give us another room. The hotel didn't seem to be full at that time. The hotel was not able to provide us with the box breakfast when we needed to leave it at 5:00 a.m. for airport. I could get only a cup of coffee.

    The hotel has a covered parking for its guests. Comfortable beds.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    8.0
    Good for a stay close to the airport with all the amenities required.
    • Leisure trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 1 night

    I had asked for a quiet room away from the main road, but when I got there, I was put in a room on the front. It wasn't that bad, though, as I wore earplugs and had to get up at 3:30AM to go to the airport.

    I only had the breakfast once due to my schedule, but it was fine with enough variety of food. The staff were very friendly and helpful.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    9.0
    Easter holidays stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    All was fine.

    The staff was perfect. The breakfast was very good. Fitness room was the best place for our kids. The weather was quite bad so we came back to the hotel and felt very cold. However the AC did the work and room was warm in a short time :)

    Stayed in April 2023

  • Reviewed: 18 March 2023

    8.0
    A very nice hotel, well located with very friendly and helpful staff.
    • Business trip
    • Solo traveller
    • Double Room Single Use
    • Stayed 2 nights

    Overall a good hotel with very good staff but the internal decor and rooms need total modern re - furbishment as they look and feel old and dated.

    Stayed in March 2023

  • Reviewed: 18 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    There was no kettle/tea/coffee making facilities in the room and the toilet seat was a little wonky.

    We stayed one night at this hotel as it was convenient to the airport. Staff were friendly and the room was clean. On arrival we asked for a quiet room not overlooking the main road and our request was accommodated. The range of food for the buffet breakfast was reasonable. It took 25 minutes to get to the airport due to rush hour traffic, so we were glad we stayed here and not in central Naples. There is a nice patisserie across the street and a supermarket 5 minutes walk away.

    Stayed in September 2022

  • Reviewed: 9 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were horrible and extremely hard. The shower barely worked and was horrible.

    Stayed in October 2022

Showing 1 – 25

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