Nothing

The hotel was very clean and comfortable. The room was spacious with a large balcony. The cozy pool area had plenty of space every day. Free parking was a very good addition. The staff was very professional, friendly and helpful in every way. The half board dinner was very good and tasty. I definitely recommend!

Stayed in September 2021

Nothing, everything was great, recommended place to stay in Sorrento.

Superbig and clean room, very nice rainshower in the bathroom, great pool with loungechairs and a bar. Hotel was not far away from many restaurants, although you should also try their own restaurant! Very nice staff.

Stayed in September 2021

The aircon was turned down to 20 degrees after we arrived but it was still not low enough for us

Very friendly ,attentive staff. Attention to detail. Immaculate. Food very good .

Stayed in August 2021

Welcoming and really kind

Stayed in July 2021

Brilliant family room - ideal for us with 3 year old and new baby. Great location for exploring Sorrento, accommodation clean and well-appointed. Shower was fabulous! Pool was lovely too. Staff super-friendly and helpful. Would definitely stay here again!

Stayed in August 2021

Good breakfast and nice staff! Comfy and clean pool area.

Stayed in July 2021

The Hotel advertised a gluten free breakfast...all they had was a bit of gluten free bread & manky looking cornflakes. Fortunately there was melon most days, which was naturally gluten free. The breakfast was very repetitive, the scrambled eggs were cold most days. I had to ask for the bedding to be changed during the holiday & the message took a long time to be passed on. The floor of the room wasn't cleaned properly most days. If you asked the staff for anything they didn't seem to like it, some of the staff weren't friendly, almost rude & a bit up themselves. It actually felt like the staff did as little as possible for guests apart from, Mikael was helpful when I needed to change rooms, Serena was nice. Aldo the handyman was friendly. Roberto, Sara & Angelo were nice. Elvira the housekeeper was nice. There is no lift. No kettle in the room. The only Hotel I've ever stayed at before without drinks facilities in the room was Egypt in 2010 & they had a drinks facility in reception... You get one little bottle of water each on arrival & thats it for the whole week & there are no shops nearby, the water you can buy from the bar is a silly little bottle too... I was in Albania last month & even there you got a fresh bottle of water every day.

The room was spacious. The bed was comfortable The swimming pool had jacuzzi jets at one end. The grounds of the Hotel were beautiful The room decor was nice

Stayed in June 2024

Very bad experience ...WOuld want to get my money back

Stayed in July 2023

Lots of ants in room, two single beds pushed together to make double

Staff very friendly nice 3star hotel, pool Lovely

Stayed in July 2023

Staff not very welcoming, no basic facilities for making tea or coffee in the room, bathroom door lock was broken and I and my son were locked inside the bathroom once. This was fixed only on the next day, emergency cord in the bathroom was muted which is very serious in an emergency, I have to raise this as a doctor. The reception had informed the amended timing of my taxi back to Naples at the last minute only on inquiring despite telling them 2 days in advance. The food served to the group who had booked half board was inadequate with limited menu and not upto the standards. I would never return to this property with my family again.

Location and cleanliness

Stayed in July 2023

Argumentative male front desk person needs to learn how to talk to all guests. Extra firm beds had me taking ibuprofen for days after from bed sores. The breakfast is mediocre and the staff down there ALSO need to learn how to talk to ALL guests.

Location, modern decor, pool, pool bar, sitting area under lemon/orange trees. Prompt setting up taxis for us.

Stayed in June 2023

The location is a bit far out from the main street in Sorrento. We had a double buggy with us and the footpaths were narrow and the roads are very dangerous in places. It was a 23min walk, maybe it would have been fine if we were travelling as a couple. The air con was very weak in the room, I didn't realise it wasn't working properly until I was asked. It was fixed for our last night and it was much more comfortable. So going forward, this shouldn't be an issue. As I said, the food was lovely but the restaurant closes in the afternoon and doesn't serve food again until 7pm. Maybe this would be fine for most but with young children we had to get take away lunches and ask for them to be heated as they're used to eating earlier.

We stayed here for 8 nights when getting married in Sorrento. There was confusion over the room size when we arrived but the hotel offered us a larger room. The bar and pool area was lovely, as was the food. The breakfast was okay; more variety in the hot food would have been nice.

Stayed in June 2023

The breakfast was terrible. Congealed eggs every morning like rubber

Friendly staff. Clean rooms

Stayed in May 2023

The breakfast was poor, for the ‘hot food the only selection was eggs baked together and left to congeal. In 4 days I never saw the hot food selection change. On one out of 4 days there were croissants; there was basically cake, cold meat, yoghurt and toast. At least they made your coffee fresh to order. I’d eat breakfast out in a cafe had I known.

The room was fresh and modern. The bed was comfy.

Stayed in May 2023

unfortunately the pool was not in use, despite being advertised that it was. this was a real disappointment. the property is a little out of the main area, so be prepared to walk at least 15 mins to get to centre.

clean, well equipped, comfortable room.

Stayed in May 2023

excellent staff and location. Clean facilities. Good swimming pool.

Stayed in October 2022

ants in the room, staff did not greet us when leaving and returning the property which seemed a bit rude and made us feel uncomfortable.

the hotel was modern and only a 15 minute walk into sorrento

Stayed in August 2022

Breakfast could be better.

Nice pool, staff very friendly. Staff open to visitors for a few hours.

Stayed in June 2022

- Fair walk out of Sorrento - Room was quite dated

- Very helpful reception staff - Clean rooms, cleaned each day with fresh towels - Clean pool area - Good poolside menu

Stayed in May 2022

it would be helpful to have had two room key cards, when staying with more than one in a room, just for the convenience

very nice family run hotel. The staff were very obliging, even when changing our travel arrangements, they just sorted it out. the Restaurant menu was amazing, we wanted to eat everything on it.

Stayed in May 2022

Breakfast

Stayed in October 2021

Very poor sound proofing. Could hear alarm clocks, toilets and showers from other rooms. Noisy door banging. Beds not comfy. Hard pillows.

Great location for us. Staff very helpful and friendly. Rooms clean.

Stayed in October 2021

Nothing that ruins your holidays but the safe was prehistorical (assuming it was the thing on the wall, otherwise no safe at all). I found the hotel a little bit overpriced (but to be fair, I think that’s a problem all over Italy, too expensive for what they offer)

The pool was nice, the location was good and the parking was free

Stayed in July 2021

The bed was terribly uncomfortable. Air conditioner was unable to regulate and was too cold. Poor breakfast, every morning the same cheese, ham and some cakes.

Pleasant staff, nice pool, lounge chairs, yard with lemon trees, clean room with balcony. Quite area. Not very far from Sant Angelo train station. Parking available.

Stayed in June 2021

Family run hotel, great service and lovely and clean.

Stayed in September 2021