Via Nizza, 28, San Salvario Valentino, 10125 Turin, Italy
#30 of 129 hotels in Turin
Guests' ChoiceBased on 343 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.4
Facilities
8.7
Staff
9.3
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 23 November 2023
Olga
SwitzerlandThe shutters are too delicate and difficult to manœuvre The room was very expensive
Very clean and confortable
Stayed in November 2023
Reviewed: 6 November 2023
Juan
GermanyTo expensive for the size of the room. You might expect more from the money it costs
The room I have payed for was very small and expensive.
Stayed in November 2023
Reviewed: 3 November 2023
Arie
IsraelThe smell at the room,we had to change our room because of the bed smell because of humidity under the floor. The new room had the same problem either the bed smell. We couldn’t sleep well and it was very bed experience. It’s not the first for us at the hotel. Enclosed pictures of the floor that show the wetness(black) on the floor
The staff
Stayed in November 2023
Reviewed: 26 August 2023
Valentino
SwitzerlandRooms totally different from pictures, after complaining the new room was worse. Everything broken and falling apart, black mould at ceiling, unfriendly staff.
Nothing
Stayed in August 2023
Reviewed: 3 August 2023
Laura
Switzerlandpool too small amd water looked not clean
top recepionist
Stayed in July 2023
Reviewed: 26 July 2023
Felicity
United KingdomOur air conditioning was terrible and we did not sleep at all well as it was stiffling and too hot
Stayed in July 2023
Reviewed: 26 July 2023
Simon
United KingdomAir Conditioning didn't work, facilities that were advertised that we had paid for were closed or had additional fees and room wasn't a presidential suite as advertised.
Staff were accommodating and attentive, finding a fan for us when the air conditioning didn't work, very friendly and great at their jobs.
Stayed in July 2023
Reviewed: 22 July 2023
Stephan
NetherlandsThe decor is quite dated which is fine, the window cavity was damp & covered in mould.
Super friendly staff, quite nice room, very comfortable bed.
Stayed in July 2023
Reviewed: 18 July 2023
Yvo
NetherlandsThe pool was not a pool but a slightly enlarged jacuzzi.
Breakfast was very good. Rooms were fine.
Stayed in July 2023
Reviewed: 4 July 2023
Harrison
United KingdomAll of it.
Stayed in July 2023
Reviewed: 21 June 2023
Babatunde
United KingdomThe taxi the hotel got for me was not professional at all, compared to the last year.
The swimming pool and gym
Stayed in June 2023
Reviewed: 25 May 2023
Andrew
United Arab Emiratesit smelled of cigarettes and none of the accommodations advertised
the size of the room
Stayed in May 2023
Reviewed: 19 February 2023
Lee
United KingdomWe paid nearly £200 as we thought we were accessing a hotel with a spa facility. On arrival we found that the top floor spa was closed in winter (that’s fine - my mistake for reading the small print) but then we were told the indoor spa was an extra 30 euros to access which seemed a lot given we had paid so much to stay there. Also the top floor and bedroom had a bad smell. I stay in lots of hotels and for nearly £200, in comparison to others - this was not value for money - no breakfast included I would add.
it was a nice hotel in terms of being contemporary.
Stayed in February 2023
Reviewed: 19 February 2023
Peter
GermanyWIFI did not work at all!
Stayed in February 2023
Reviewed: 30 December 2022
Zuzana
Czech RepublicWe heard a baby crying just above our heads and the main road below our windows didn't help much. Lots of noise during night. Also, when we walked back to the hotel during the night we didn't feel that safe around the train station.
Great staff, great breakfast but it is just too noisy.
Stayed in December 2022
Reviewed: 27 December 2022
Shaira
ItalyWellness area was only for the weekends. wasn’t in the description…
The staff & the cleanliness.
Stayed in December 2022
Reviewed: 30 November 2022
Giuseppe_t76
ItalyNot what you would expect from a 4 stars hotel, ...not value for money
Good hotel in a strategic area of Turin. Private parking available. Several amenities in the neighborhood.
Stayed in November 2022
Reviewed: 6 November 2022
Karen
Israelthe rooms smelt musky
staff were friendly
Stayed in November 2022
Reviewed: 29 October 2022
Domenic
Australiathe rooms were too warm. there was a. lack of gentility’s could keep the rooms cool. I had to open the window and keep it open all night to get some fresh air in.
most things. was clean and maintained well
Stayed in October 2022
Reviewed: 24 October 2022
Sarah
Francethe location and the noise outside.
the decor
Stayed in October 2022
Reviewed: 9 October 2022
Carolina
Switzerlandelectric car charging for 40euro is just too much in addition to 19 of parking
large room and great breakfast. staff lovely
Stayed in October 2022
Reviewed: 8 October 2022
Davidas
IsraelNoise from outside due reconstracions
Close to the new train station
Stayed in October 2022
Reviewed: 11 September 2022
Jennie
United KingdomVery friendly staff and handy location
Stayed in August 2022
Reviewed: 6 September 2022
Lisa
United KingdomThe smell off damp or drains was off putting
The main problem was that the hotel smelt of damp on the level our bedrooms were ok. Otherwise ok.
Stayed in August 2022
Reviewed: 25 August 2022
Adrian
United KingdomIt says parking available on the Booking.com website. Not true. Parking was not available when I got there. The hotel is next to the tracks leading into the railway station. You can hear the screech of trains on rails all night long.
Stayed in August 2022
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