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  5. Reviews of Hotel Excelsior Pavia

Reviews of Hotel Excelsior Pavia 3 stars

Piazza Stazione 25, 27100 Pavia, Italy

#5 of 7 hotels in Pavia

Guests' Choice

Review score

Based on 137 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.4

  • Staff

    8.7

  • Value for money

    7.2

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 20 September 2024

    8.0
    Nice hotel with decent breakfast
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Comfortable and reasonably central

    Stayed in September 2024

  • Reviewed: 13 September 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Very old style hotel, which can be both pro and con based on your taste. There was no soundproofing. The person next-door was snoring during the whole night and I could hear him as if he were in my room. Btw there are a few stairs to get to some of the rooms and no help from the staff for the luggages. Overall, it was way too expensive for what it offered.

    The hotel is next to the train station which is great and it's pretty clean.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    6.0
    Start for really helpful and pleasant.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    After a shower, the bathroom didn’t dry out. The floor was always wet.

    Breakfast was good good variety Alan

    Stayed in September 2024

  • Reviewed: 7 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    All good!

    Really helpful staff.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Noise from outside A/C unit, but it is tolerable.

    Room is very clean and tidy. Renovated in modern style. Location very close to old town.

    Stayed in September 2024

  • Reviewed: 14 August 2024

    7.0
    Nice renovated room and convenient location near the station
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room rate on the price list at the hotel is really more expensive than the price on Booking. We believe it was overpriced. The hotel was closing for their summer break from the day after our arrival and they were not able to keep our luggage after checkout and we would have preferred to be notified about it in advance. The area around the station can be dodgy at night. In one day we met 5 different staff members at the reception.

    The room we got assigned was recently renovated.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    A/c in room

    Genuinely helpful staff; the a/c in our first room was feeble and the temp in the room hovered around 28 degrees. The duty staff helped check other available rooms. Some had a/c issues too, but eventually we found one that worked. We had to move room.

    Stayed in August 2024

  • Reviewed: 15 July 2024

    7.0
    Nice hotel by the station
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been better, it’s not value for money.

    Very recently renovated, the room was beautiful, with air conditioning.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    6.0
    Pleasant and comfortable.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    The shower was really small and the air-conditioning was not working.

    The staff was really friendly and it was close to the city centre and next to the railway station. The room was small but quite comfortable.

    Stayed in June 2024

  • Reviewed: 26 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast options are good given the price. We get various options of breads, cheese, snacks, juices, boiled eggs, coffee, croissants, etc.,

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    I staid for one night was ok
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast not including in the reservation, and also expensive

    The property was comfortable and clean

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Comfortable and good location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location. Garaging for our bicycles Clean , friendy staff and a good breakfast. Laundromat across the road. Easy walk into Pavia.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Worth it.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Near train station

    Stayed in May 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights

    there is no kettle in the room

    location

    Stayed in February 2024

  • Reviewed: 10 April 2024

    8.0
    A very good hotel for a short vacation. Very close to the city center and most attractions
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    The staff at the checkin counter were cheerful and helpful Breakfast was limited but acceptable for the price. Coffee machine needs to be fixed. Coffee was not hot enough Location was super

    Stayed in April 2024

  • Reviewed: 21 January 2024

    8.0
    Good option for a business trip stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    The furniture is a bit old and worn out, at least in the Single room I stayed. Water pressure in the shower was very low but still tolerable.

    Quite basic hotel for reasonable money. I spend a week in this hotel in Jan-2024 most of the time outside of the hotel and used it just to take a shower, change dress and sleep. Reception recommended me a very nice restaurant in Pavia. Location is perfect - just 50 steps from the Pavia train station.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Fair enough
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The shower plate is not pristine.

    Staff was friendly

    Stayed in January 2024

  • Reviewed: 27 November 2023

    8.0
    Pretty good if you're in Pavia with a lot of work!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    The furniture needs to be changed!

    The location if you are using the train for comimg/going to/from the city!

    Stayed in October 2023

  • Reviewed: 24 September 2023

    7.0
    Besides some minor details, it's a nice hotel to have in mind in case you pretend to travel to Pavia
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    One was already mentioned: the room was smaller than expected. This had two implications. One, there was no night stand, so keeping next to me a book for my night reading and the mobile phone for the alarm clock was not possible (well, in fact I managed a way); and second, the wardrobe was tiny, so the space available for tidying up my clothes was really tight. Also, the minifridge did not seem to be working, although the staff mentioned that it should be, claiming that it would not be as cool as a normal fridge. Honestly, it did not look that way.

    All the staff was terrific! Very friendly and helpful, always available for any request. They made my staying very pleasant. Although the room was not big, it was cozy, and very clean. The air conditioning worked perfectly, and the Wi-Fi signal was great for most of the tasks I had in hands during my staying. Definitely, a hotel to check back in my nest trip to Pavia.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Shampoo was not provided. Maybe it was a mistake? I forgot to ask. The location is not great, it's right next to the train station where there might be sketchy people at night. I wasn't allowed to access the car park; instead, the staff asked me to hand over the car keys and park my car in their garage. No problem in my case, but it might take some freedom / flexibility away from you as you need to contact the staff every time you need your car.

    For a 3-star, the room really looked like a 4-star!

    Stayed in September 2023

  • Reviewed: 23 September 2023

    8.0
    Perfect place for an overnight stay
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was only fair

    The perfect location when traveling with the train. Although the rooms were compact, they were very modern and functional Lock up garage for bicycles

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff

    Stayed in September 2023

  • Reviewed: 23 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good hotel, perfect location close to the train station

    Stayed in July 2023

  • Reviewed: 17 July 2023

    6.0
    Good location and helpful staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Could do with some modernisation. The rooms were a little noisy.

    Great location for the railway station and only a short walk into town. Staff were helpful, especially securing our bicycles securely in the underground carpark, access to which was at the side of the hotel.

    Stayed in June 2023

Showing 1 – 25

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