I would have liked to have more frequent maid service, every three to four days instead of seven. However, if I needed service, the staff would immediately respond. The tub was very slippery. Dangerous for everyone, but specially for seniors and people with special needs. Maybe grab bars would help. The rugs (hallways and rooms). I didn't know or trust if they were clean enough. The hotel was very far away from everything. Maybe shuttle service for shopping or site visiting. However, I acknowledge that references for independent taxi and car services were provided.

Staff was incredibly nice and attentive. They were very tuned in to our needs. I liked the possibility of accommodation for a big family group. Breakfast was a plus. (And very good also.) The shop and the laundry were a life saver, specially when traveling with a family member that needs special care. The rooms/suites were beyond expectations. They were very well sound insulated. This is the second Sonesta hotel I've stayed in (Sonesta Capital Hill, Washington DC was the first) and I have liked it very much. I know these are very different hotels, but service is great.

Stayed in May 2024

Missed the extras like hooks on backs of doors (bathrooms). A little wall mirror in the bathroom for makeup. There were no where near enough outlets in the rooms. It was rather dated. Some stains on the carpet that were quite large.

Having option of 2 bedrooms

Stayed in April 2024

Clean room, friendly staff

Stayed in April 2024

Could've been more varieties of food

Breakfast was good

Stayed in February 2024

Poor choice of beverages/snacks, limited supply in pantry

Room size, amenities

Stayed in March 2024

We didn’t like that the room wasn’t cleaned each day as we needed towels and toilet paper

Comfortable beds and breakfast

Stayed in March 2024

The handle to the bathtub wasn’t on all the way. You can easily take the handle off. I had to keep it off to turn the water on and off. The toilet seat had peeling yellow stains.

Staff was really Friendly and the king suite was nice sized. Living room and kitchenette was nice.

Stayed in December 2023

Wished there was room service instead of having to be a certain amount of days

I liked that it felt like a mini apartment. Especially nice since we traveled with a toddler.

Stayed in September 2023

Only thing when we got to our suite our shoes were sticking to the floor. It was very clean, but maybe the cleaner they used was too much.

Staff wonderful:) Attentive, great customer service, beginning to end!!! Gave us suggestions for a restaurant called the HUB. Great suggestion!! After a long drive and wanting to settle in, it is great to have this amazing customer service 😀

Stayed in August 2023

The pullout couch was very uncomfortable and loud/squeaky when rolling over or moving.

I loved the size of the room, the kitchen, separate bedrooms and space.

Stayed in August 2023

There weren't much breakfast options

Room amenities, location

Stayed in July 2023

Would have liked waffles or doughnuts in breakfast selection

It was okay.

Stayed in July 2023

The hotel is showing its age. Some things are damaged, broken or missing. Breakfast was small, but met my expectations. The problem is it ends fairly early 830 AM. Sleeping in even a little is not an option. The location makes sense for people who are traveling to the Chrysler plant for an extended stay, but for a family on a vacation, there is not much else. There needs to be a grocery store within walking distance since a kitchen is provided in each suite.

The fully stocked kitchen was great, the beds were super comfortable and the room upgrade because of overbooking was a pleasant surprise. The pool and patio were very nice, and having two separate bedrooms was absolutely perfect. For the money, i have not seen better.

Stayed in July 2023

Pool wasn’t open and they took $250 deposit talking about they had to clean the room. You had to clean the room anyway so why take my deposit. I will never spend another American dollar again with this hotel!!!!

The breakfast was ok

Stayed in May 2023

I wish I would have paid closer attention to the fact that the pool was outdoors, which meant it was closed at the time of year I was there. A pool was a priority item for my daughter.

I can recommend this hotel to anyone staying in the area. It was a great combination of good location, great value and a well maintained property. Breakfast was above what many hotels offer as well.

Stayed in April 2023

the breakfast selection

the kitchen in the room

Stayed in April 2023

the first room was not to my liking and they moved us to a better room without any questions and apologized for the issue.

Stayed in April 2023

It was just easy.

Good facilities for long term travelling

Stayed in April 2023

Breakfast could be nicer (adding cheese options). And air conditioner unit was very noisy at my unit.

Spacious room with nice garden view, next to gas station with convenience store. Rooms have amenities for self catering such as a stove, kitchen utensils, and a good sized fridge. Staff was very kind to attend my requests. Would stay again for my next visit.

Stayed in April 2023

I didn’t like going through the bedroom to get to the bathroom. That wasn’t the best layout.

Location was good

Stayed in April 2023

no free coffee even in the morning

very friendly people at the desk

Stayed in April 2023

I was in room 301 which was a long way from the elevator and I have had two knee surgeries so that was very inconvenient. I don't understand why there is only one elevator. I was under the impression that there was a hot breakfast and there wasn't but that wasn't so awful, at least there was food. Since your not a full service hotel you had to go to front desk to ask for anything and when i called first, no one would answer. I had to use my cellphone. But the price and the actual room was excellent. Hallways were very clean. Overall, I would recommend the hotel and just warn them about the elevator, lol! Thank you!

The room was a nice size....and it was immaculately clean.

Stayed in April 2023

Sink in my room was clogged very bad

The breakfast could’ve been much better.

Stayed in February 2023

updated furniture and better controls of room temp settings

I thought it was a little out dated. Probably would not stay there again. The staff was very nice and accommodating.

Stayed in February 2023