Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Tuscany hotel reviews
  4. Florence hotel reviews
  5. Reviews of Emerald Palace

Reviews of Emerald Palace

Via Dell' Ariento 2, San Lorenzo, 50125 Florence, Italy

#194 of 381 hotels in Florence

Guests' Choice

Review score

Based on 1321 hostel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.7

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 23 September 2024

    9.0
    Highly recommended
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It is a bit expensive for a hostel!

    Staff are super friendly and helpful. Location is ideal and the place is really clean and comfortable

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Vending machine didn’t work No one was at the front desk when checking out

    Location & staffs

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    A nice quiet place in the midst of a very busy city
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The fridge in the kitchen was a bit full and messy.

    I liked the location, the quiet lovely terrace and the free coffe.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Amazing place to stay if you are a solo traveller!!
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    There were a few places where they can improve (like there were a few insects in the night)

    The location and the services. Amazing experience

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Perfect location, thoughtful team with great customer service.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    All team members of Emerald Palace were super helpful with a positive attitude.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great location!

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    The staff was very friendly and helpful!! The location was great and the place was very clean!! I had a very nice stay!

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    I only stayed one night, it was a good place and location tho.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It would be helpful to have small lamps for every beds, you only have one general light. Also the place is not very new, but everything was functional.

    I really liked the location and the atmosphere, everyone was so friendly!

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 8 nights
    • Submitted via mobile

    Soundproof isn’t great, we can hear everything happening outside. Especially the room was next to the main street, there were leather market and music from restaurants.

    Great location, very close to the city center. The staff are very nice and gives good recommendations. I was lucky to meet a lot of new people, it has been a wonderful stay !

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice place nice people

    Stayed in August 2024

  • Reviewed: 2 September 2024

    8.0
    Really really good
    • Leisure trip
    • People with friends
    • Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    Because it is really close to the center there was a lot of noise in the morning

    It is really close to the city centre

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    I’d recommend staying here
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to find behind the stalls and not super well signposted

    Very central location, lovely staff

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Perfect location. Nice stay.
    • Leisure trip
    • Couple
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    A fridge is missing. Trust me, it is almost necessary in Italy if you visit during summer.

    The location was perfect. It is just opposite to san lorenzo. Within 500 metres of most of the major attractions in Florence. The staff was nice. They let us keep the luggage after checkout. Very nice and comfortable bed. AC was perfect for the hot weather during August. Clean rooms and bathroom. Daily housekeeping and maintenance of rooms. Nice and adequate toiletries.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Sun, sea, and aperol spritz
    • Leisure trip
    • Family with young children
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, it was great.

    The location was great, it was close to stores and the beach, and it was perfect for two people.

    Stayed in July 2024

  • Reviewed: 25 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Simple but very clean. The staff were very nice, great location!

    Stayed in August 2024

  • Reviewed: 24 August 2024

    9.0
    Great people all over the world. Nice and peace, quiet in the night!
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    My room seems didn’t match the picture In booking. But it’s still good.

    Good location, a little bit hard to find the entrance though.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    A very very good accomodation as a base in Firenze.
    • Leisure trip
    • Family with young children
    • Suite with City View
    • Stayed 1 night
    • Submitted via mobile

    No negative things to mention.

    Location was really good. Very comfortable bed.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights

    The absence of an elevator made it challenging to stay motivated to go outside frequently.

    Everything was perfect—from the prime location to the friendly staff and spotless cleanliness, this hotel in Florence met most of my expectations.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    Excellent location and good facilities
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Only realized there was a second kitchen to cook in on the last day, no one’s fault but that was rather annoying. Not a very social hostel but the vibe is good.

    Can’t beat this location, and the ac was a godsend in the middle of summer in Florence. The staff was helpful and wifi was good.

    Stayed in July 2024

  • Reviewed: 17 August 2024

    7.0
    Central stay in Florence
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Air con was not set cool enough for extreme heat wave during my stay. Only 1 shower for multiple dorms.

    Matao and other staff member was great with booking a taxi for me for a early flight and checked on me standing out on the street at 4am. Made me feel safe. Fantastic central location.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    I had a great time in Florence and a great hostel is a make or break for your experience! It was pleasant!
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing really, i don't mind the long stairs, it's part of its charm for me! 😆

    The location of the Hostel was everything, close to all attractions and good restaurants, you could see the Duomo right from your window! And one of the best thing was the staff! Super accommodating, friendly and warm, they always make sure you get all the help that you need, be it with your room or with recommendations for some tours! Always greet you with a warm smile. They know the true meaning of the hostel life!

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    Great Location, Friendly Staff, but Some Drawbacks We recently stayed at this hotel in the heart of Florence, the location was exceptional, within walking distance to the iconic Duomo and Ponte Vecchio. The staff were friendly, helpful, and made us feel welcome. But while it had its advantages, there were some areas for improvement. We booked a private room, which offered a fantastic view of the city. However, the room itself was just okay. The major issue was the air conditioning, which struggled to cool the room efficiently, leaving it hot and uncomfortable at times. (It was August) Another drawback was the lack of an elevator, which made it challenging to climb multiple stairs with our luggage. Despite these issues, the hotel's central location and warm staff made our stay enjoyable. If you're looking for a convenient base to explore Florence and don't mind a few compromises, this hotel might be a good choice.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Excellent location, friendly staff and clean. Noisy in morning.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Being so central it was obviously going to be noisy. I didnt find the noise of people at night bothered me, it was the loud clanging of metal poles as the markets set up right outside the hostel every morning (about 6am?) that I couldn’t sleep through. Not for those who struggle with noise! There are a lot of stairs, but I was only on the first floor so this was okay for me.

    The room was clean and the bed comfortable. There was air con (a must at this time of year in Florence!) and I really appreciated having a separate bed and not a bunk bed. I loved the mezzanine and the view from the room was fantastic (overlooked markets and the basilica). The location was fantastic, I could pop in and out and be in town straight away without a long trek in (especially great when it was so hot). The free coffee was delicious and plenty of seating area, the outside terrace was a nice touch.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevator is missing

    Location, property and staff

    Stayed in August 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless