Nothing

Everything

Stayed in October 2024

The second night at the restaurant was very busy and we didn't get what we ordered. Riva was very crowded, even in October - not the hotel's fauly.

We booked this hotel because it is near the ferry dock. The breakfast was good and we ate in the restaurant twice. The first night was very good - super octopus, but the second time not so good.

Stayed in October 2024

I loved everything ❤️

The genuine friendliness of the warm hearted people working there. Frederick, Alida and Adam was so very kind to us. Our room had the most beautiful view of the lake and the prominade. A musician was singing and it was just magical watching all the boats coming and going and the people just watching the swans and ducks. You can drive your car (slowly) into the promidae to drop your bags and then take your car to the parking not far away. They have a lift (working) for heavy big suitcases. The location cant be better your are right in the centre of everyting. Walking distance. Take the boat and visit other towns, its pretty good. We should have stayed for 3/4nights because i fell in love with this beautiful town. So romantic and full of character The breakfast was superbly fresh and we had dinner which was very very good. I will recommend this hotel to all my friends visiting Riva. Thank you so much

Stayed in October 2024

The restaurant was amazing, food was affordable and delicious.

Stayed in September 2024

Not kettle in the room.

The view was so stunning. Reception was so helpful and the breakfast and the dinners at their restutant was super. We did a ferry ride to nearby towns and loved it. Will be back to do some of the bike routes looks so fun. Lots activities at the plaza which was a bonus too.

Stayed in September 2024

The smoke from the adjoining restaurant was in the stairwell. It was not a problem in our room.

The Location was perfect. We were able to watch activities in the plaza from our bedroom window. The breakfast was tasty and had plenty of variety from eggs and bacon to fruit, pastries, and coffee. The water pressure was phenomenal. We had a rainy day. One of the waiters encouraged me to take his raincoat or walking around to the nearby shops. All of the employees were fantastic. Parking was available in a gated garage nearby, but we were allowed to pull up to the front of the hotel to load and unload our bags.

Stayed in September 2024

Could need a refurb

Location - breakfast - cleanliness

Stayed in September 2024

location was great..

Stayed in September 2024

The air conditioning was really bad

Great location good price

Stayed in August 2024

Our room has a view to another building were people always opening the window and sitting so we couldnt open our window and curtains because of lack of privacy everyone can see inside of our room

The location is perfect, breakfast good as well variety of options, there is a nice resturant, room is clean overall was very good

Stayed in August 2024

Live music in square below at night - made it difficult to sleep until it stopped

Location location location! Recommend spending a bit more money & get a room with a lake view- absolutely stunning!

Stayed in August 2024

Great location, nice and clean room. Staff was very unfriendly and incompetent in advising on parking, activities etc

Stayed in August 2024

Everything! Clean and beautiful room, very cozy and nice decorated. The staff were lovely and very social and helpful both the hotel staff and restaurant.

Stayed in August 2024

Everything as expected, but just to be aware that hotel is on the main square so it is louder in the evening.

Hotel located in the main square in Riva, with windows on Garda Lake, from where you can rent a bike, take ferry, or just spend time in one of the restaurants. 10min by walk to the 1st beach. The room was clean and nice, and the staff was very helpful and friendly. Parking place was 5min from the hotel for 10e per day. Hotel offered good breakfast (eggs, bacon, homemade cakes, fruits, jogurt) with great coffee. Could have more vegetables, but that's Italy.

Stayed in August 2024

Air Con was a little weak but not too much of a problem. Just kept curtains closed during the day while we were out and opened balcony doors for fresh air.

The view from our family room was amazing! We had a balcony which was lovely of an evening. Didn’t find street noise that previous guests mentioned a problem at all. Didn’t hear any other guests. Nice breakfast with lots of choice including freshly made coffees. Daily maid service and room clean. Lovely meal in the restaurant and served fairly quickly.

Stayed in August 2024

location is good has nice breakfast services, and helpful and friendly staff. Good in general.

Stayed in August 2024

This is actually a large penthouse apartment that seems to have been used for private living before its current use as a hotel suite. The penthouse is not adapted ideally for hotel guests and leaves a feeling that one is staying at someone's vacated home (which is not too bad, but not what one expects when booking a hotel room ). There are certain maintenance repairs that can be taken care of - air condition in all bedrooms, lighting, wall electrical outlets, cushions on the rooftop garden sofas and chairs, etc.) Price was on the higher side of the scale.

It has a beautiful view of the Riva del Garda harbor, nice furniture and old pictures in the living area. It is large (around 160sqm probably) with several bedrooms rooms.

Stayed in August 2024

No slippers, no kettle

Excellent, the reception staff are cheerful and respectful, the location is excellent, the room is spacious, and all thanks and appreciation to them. I forgot the watch and they sent me a message that it was there.

Stayed in August 2024

Nothing!

Location was the best with a beautiful view from our room of the lake! Bike storage option was ideal. Breakfast outside directly on the square was the perfect way to start our day😃

Stayed in August 2024

Nothing

Every thing

Stayed in August 2024

Maybe consider to place a small table to put all accessories.

location and the fantastic view to the lake, air-con, newly renovated room etc.

Stayed in August 2024

Slow lift

Location View from our room Well equipment, clean, maintained room.

Stayed in August 2024

Excellent location, precisely beside the lake, practically central to all the restaurants, shops, bus stop, beaches, boat rides, mountains. Very clean and spacious room with view to the lake. If not travelling with own car, this is probably the best and most convenient location to stay.

Stayed in August 2024

Nothing

Location was excellent. Staff were lovely, breakfast was great and my room was very comfortable.

Stayed in July 2024