not really related to the actual hotel, but the mobile signal is pretty weak to inexistent. This also causes their own Wi-Fi to be very weak

- very professional and welcoming staff - wonderful view, especially from the pool - complimentary drinks and snacks at the pool - superb, big rooms - great museum inside the castle - offers a great reading room with books and board games and complimentary drinks

Stayed in September 2024

The location, service, and our apartment were spottless. A true 5 star hotel. Very good Michelin Star restaurant.

Stayed in August 2024

Nothing

The room was huge and very comfortable. The hotel is very beautiful.

Stayed in July 2024

Incredible food at both restaurants, very helpful staff, beautiful room overlooking rose garden. Superb views. Very special place indeed. Would definitely recommend it and would stay again tomorrow! La sala do Grappoli was outstanding. Couldn’t ask for better setting or food!

Stayed in July 2024

Having a more efficient way to get service (drinks and food) at the pool. Perhaps having a buzzer or phone at the pool so you can ring room service or having someone waiting on the pool throughout the day. We were able to order food and drink through reception, but there's likely an easier way to do this.

My wife and I are avid world travellers having stayed at some of the best hotels in the world. There really are no words to describe how peaceful, quiet, and perfect this hotel is. The grounds are immaculate, the rooms are extensive, the pool has an incredible view, the staff are excellent and the list goes on. It's a very quiet retreat if you're looking to relax and unwind. Absolutely loved it.

Stayed in July 2024

Nothing

Stunning views, quiet place to relax

Stayed in July 2024

Leaving!!!

Everything!!! Staff was exceptional. Accommodations were beautiful, comfortable, elegant, relaxing. Wine tour was informative. The wine tasting delicious. The dinners delightful. Mountain biking w e-bike a blast and the pool perfect.

Stayed in July 2024

Quaint and beautiful property without feeling pretentious. The breakfast was amazing and both onsite restaurant options were great. You feel immediately relaxed when you arrive. The grounds are beautiful and rooms are spacious.

Stayed in July 2024

Perfect location, amazing staff—literally nothing to improve! I personally think it is not ideal for a stay with kids (unless your kids enjoy beautiful views, wine, food, and a quiet location). However, for a couple looking to escape the noisy world, nothing can be better than Banfi!

Stayed in June 2024

Nothing

From the room to the grounds to the service to the attention to detail, it was truly beyond expectations. The room size for a family of 4 was just perfect. There was an abundance of things to do on grounds and a couple of great restaurants in nearby towns.

Stayed in June 2024

The only thing that I didn't like was the behaviour of Marco in the brekfast area. He as not smiley and helpful. If you will order more than one thing, I think he is getting angry. It wad rainy and I asked just for taking umbrella thr answer should be yes or no he said wait please btw umbrellas were in front of me. Then I asked what should I wait for. He spoke on his own; then I took two umbrellas on my own. He was totally not polite. If you dont have patience against these kind of behaves; try Borgo Santo or so in this area.

Location and the ambiance of the hotel was perfect. we stayed in the suit and the view of the window was like the photo of tuscany. If you are one of Brunello fan like me Wine Shop is alsa amazing. Bed was so comfortable. Breakfast was ok. You could also choose anything like omlette from buffer breakfast selection.

Stayed in June 2024

All was perfect

Amazing

Stayed in April 2024

The staff was fantastic. The facilities and castle are first class. You felt you were in a special place. The wine tour with Paul was excellent.

Stayed in November 2023

nothing

Location

Stayed in September 2023

Activities in hotel are too few.

Breakfast is a little bit simple but the views can make you ignore that. Wines are really good.

Stayed in July 2023

The pool could have been nicer, there was no service around the pool. I think they could have made the area around the pool much nicer.

The the atmosphere and the staff, it was out of this world

Stayed in August 2023

Emasculate yet down to earth

Stayed in July 2023

The natural setting, accommodations, amd service was superb.

Stayed in July 2023

Nothing.

Everything. Perfect Staff & Room. Excellent breakfast with a stunning view. Wonderful location and atmosphere. Restaurants are highly recommended. La Taverna e Grappoli. Both are wonderful for a dinner to remember.

Stayed in June 2023

My short stay

The wine tour was excellent and the staff was over the top in service

Stayed in July 2023

The swimming pool was somewhat basic and not as clean as it could have been. Also no area of shade in it.

So manicured! And so peaceful. Beautifully renovated - money no object, it would appear.

Stayed in June 2023

stunning location

Stayed in June 2023

Very clean and unbelievably beautiful!

Stayed in May 2023

this is my third time in Castello Banfi, I love everything in this hotel I like how I feel of course, will be a next time with this amazing hotel

Stayed in May 2023