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Reviews of Miller & Carter Brighton by Innkeeper's Collection 4 stars

Miller & Carter, London Road, Brighton & Hove, BN1 8YQ, United Kingdom

#26 of 48 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 1590 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slight rudeness from the housemaid in the morning.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    We would return due to price and convenience but rooms need a little old
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bath. Damp in room. Bed a little uncomfortable.

    Convenient and good value

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    All decent but room for improvement
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All decent

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The place is currently being redecorated so strong paint smells. Windows view on a wall.

    Great restaurant

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    A good place to stay.
    • Leisure trip
    • Solo traveller
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    The location is good. Staff friendly. The room was quiet. Bed comfortable. Good shower and WiFi. Breakfast was good and I did not have to wait too long for it this time.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Considered the price of meal in the restaurant was expensive although give the chef praise as well cooked and presented. Waitress was also very pleasant.

    Very clean and welcoming staff.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Excellent breakfast, and great hosts

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    We enjoyed our stay though it was quite expensive for size of room & lack of tv & extra cost for breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was expensive , and no Buffet, all had to be pre ordered . Also our room was small , the tv didn’t work & though we reported it immediately, the Ariel wasn’t fixed ….

    It was comfortable , well positioned & had good parking.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    A pleasant stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms felt tired. Breakfast wasn't great. I would prefer to order the hot drinks and have it made fresh, rather than serving it yourself from the side.

    Staff were very helpful. Situated perfectly for my needs.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Comfortable bed, clean and spacious room, good shower. Nice to be able to have a drink in the bar. Parking so useful for a stay in Brighton where parking is at a premium. Staff were lovely, service in the restaurant very good.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable and restaurant was superb.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Perfect location for Brighton centre and visiting Sussex university
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quirky things like en-suite was up a large step, which I felt I was dangerous in the night. I hurt my finger on the banister rail as it met the ceiling of the other layers of stairs.

    Location was great for what we needed. The food smelt lovely in the evening and I will eat in next time. Breakfast was nice and the staff were lovely.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Excellent stay would come back
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    see above

    we were there to support a friend in the marathon so location was perfect. Staff were very helpful and friendly. Had a meal in restauant which was first class. Only negative and not a big one but felt hotel was a bit tired in places. This did not affect our stay though.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Good stay but not worth the money
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good but marred by bar closing when I was entertaining clients and had spent@£1000 on rooms and meal
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bar closed at 10.45 without any warning and staff would not serve

    Good food staff

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Staff were friendly, and the room was clean and comfortable. Would stay again
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Thought it was fine

    Thought it was clean and very tidy.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing worth mentioning

    Friendly staff, good rooms,parking,not far from Brighton. Restaurant on site.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    It was just too noisy to sleep at night, something was hitting the door, and the sound of cars passing coupled with the wind blowing does not help. As clean as the hotel was, all the windows were filled with mildews, which was not too good.

    The environment was quiet, just as I liked it, and coming with parking was a bonus. Staff were very professional and friendly. Breakfast was nice and I liked it.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Definitely stay again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No

    Lovely stay. For an older building the facilities were in great condition. Room was basic but very clean with everything we needed. Staff were friendly. Restaurant and food was a highlight.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Average hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Security lock was broken on the door. Reported and fixed the next morning TV had no signal Mould around windows, and behind curtains

    Free parking, downstairs in the restaurant was OK Large room Staff were friendly

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Good value, great location. Would visit again.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights

    On arrival there were not many staff around and check in was a little slow (waiting for a staff member). I also heard somebody else complain (to staff) they had been waiting at the entrance for 20 minutes (not sure what for). We ate dinner on the evening of check in and it took around 20 minutes to be asked for our order. This is more of a concern because we have two small children and it's not always easy to keep them calm. During this time, we also saw two other diners leave after waiting for their coffees for 20 minutes. Otherwise, we we enjoyed our meal and the food was nice.

    The staff were friendly and the room was nice. We were happy all round.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Not as good as it used to be.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Full breakfast was served lukewarm on a cold plate. Toast and jam served with one very small blob of butter per slice, and undercooked toast.

    Location to public transport

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    It was a nice short stay!
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    The room had a strange moldy smell which was very unpleasant.

    Nice room, good bathroom, comfortable beds with a little bit hard mattress, and average pillows. The hotel is connected with a nice steakhouse restaurant with a small pub where you do the check-in when you arrive and a convenient free parking outside.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Would highly recommend this property. Good choice of breakfast and the staff were great
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    When the tv didn’t work for the last day and evening which we had stayed in to watch and recharge, it was too quiet

    The location and the peaceful atmosphere

    Stayed in March 2024

Showing 1 – 25

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