All was great!

Location, staff and room were all exceptional! Stefano, Marco and staff made sure we had everything we needed and were available and so helpful from the moment we arrived until the minute we departed - truly phenomenal service. Location was perfect for us as it was close enough to all but away from the craziness of San Marco, plus easy & close to ferry station to access and travel to/ from train station. Our room was very comfortable with a wonderful view of the water and Main Street. Breakfast was delicious and with even better views to start your day. Highly recommend!!

Stayed in November 2024

For me, I would like a more comfortable mattress, I am always happy if there is a good quality memory foam.

The location is great, especially for the Bienalle. I had a lovely view from my window. The room was comfortable, not that big but that’s fine as everything is there and well set out. The breakfast was lovely. The staff were very helpful.

Stayed in November 2024

The Location, the room (501, the terrace has the best view in the city), and the staff were wonderful. Stefano and his colleagues were professional, friendly, and helpful. The surrounding area is calm and peaceful compared to other areas in Venice, and the Arsenale Vaporetto (If arriving by train) , and Alilaguna airport shuttle boat (If by plane) stop more or less outside. Highly recommended - It's a treat, but what is it that they say about money - you can't take it with you when you go...

Stayed in October 2024

No complaints

Boutique size. Stuff was helpful

Stayed in October 2024

Nothing

Characterful Hotel in a great location . Friendly staff . Really nice breakfast . We loved it

Stayed in September 2024

Wonderful location and the staff was always helpful and kind. Breakfast was very good as well

Stayed in October 2024

Bed was too hard and needs replaced. But a bed is hard to please everyone.

Like the quiet part of town, away from the square. Marco was great staff and nice to speak with. Great restaurant recommendations and solid food.

Stayed in October 2024

Pillows were lumpy— need to be replaced.

Charming traditional hotel in naval motif. Outstanding staff esp. at the front desk. Shout to Stefano!

Stayed in October 2024

If they can offer more water bottles in the room More coffee options in the room Rooms are small but I enjoyed

Location Old vintage decoration View Friendly staff Nice coffee Small breakfast area but special & delicious Positive vibes Easy check in & out Loro auotami per trovare un taxi dopo check out era molto gentile di loro

Stayed in October 2024

Everything was great.

The location is about a 10 minutes walk from St Marks square Lots of restaurants close by. The staff are so friendly and helpful. They booked our water taxi from the railway station. Having breakfast sat outside in the sun. Highly recommend.

Stayed in September 2024

There was nothing that we didn't like.

The view is absolutely amazing, not to mention the sun sets and location. For us an easy walk from St Mark's Square. We had to extend our stay at the hotel for several days due to an injury, and even had to call in a doctor. In this case the staff were incredible and did their upmost to keep us in the same room for as long as possible. My only gripe is that the shower is over a bath in some rooms, which made it difficult due to my injury - not the hotel's fault though of course. Stefano and his team were incredibly helpful and very understanding of our situation. They even lent us a wheelchair at no extra cost, which I can tell you, made my stay with my injury far more tolerable! To be able to go out and about made all the difference to me and my husband, who by his own admittance, had had enough of enjoying Venice alone after a couple of days. When we go next time, we will definitely be staying at the Hotel Bucintoro again.

Stayed in September 2024

Excellent location away from the big crowds and great water view. The staff were extremely friendly and helpful - arranged a private water taxi for us and dinner reservations.

Stayed in September 2024

Breakfast was good

Stayed in September 2024

Location and views

Stayed in September 2024

The shower in our room was in a jacuzzi bath which seems outdated. While it was fine for us, it could be difficult for someone with any mobility issues to get in and out.

It was a convenient location yet a bit farther away from the crowds so it was a pleasant environment to return to. The staff were very friendly and helpful. The breakfast had a good selection and was delicious!

Stayed in September 2024

Nothing

Beautifully styled hotel in fabulous location

Stayed in August 2024

Nothing

This is a beautiful, well cared for, property with excellent staff.

Stayed in September 2024

In addition to my previous comment on this hotel i would like to add that the reception manager is of utmost hospitality and he reacted immediately to all our concerns. As he was not in the house on our day of departure we were unable to speak to him personally but we have done so in the meantime. All issues are matters that can be resolved as they are very peculiar issues we discussed. Otherwise this hotel is a gem and we will surely love to come back in November. Thank You for giving us all the attention and giving us best tips for restaurants nearby.

Stayed in September 2024

Location to the San Mark’s Square and Douma Palace and water bus taxi system. Brilliant sunsets from our bedroom window, simply beautiful.

Stayed in September 2024

Nothing

Location

Stayed in August 2024

All was good

The team, specially Marco were amazing! Best cup of coffee in Venice!

Stayed in August 2024

The boat parked in front of hotel.

The location is a bit out of the way from the center of Venice, but in August we found that appealing! We avoided the crowds and noise while the walk to St. Mark's Square was less than 10 minutes. The Arsenale vaporetto stop is just 400 feet from the hotel, also making it easy to go anywhere. The rooms overlook the Grand Canal, but a large luxury boat was parked in front of the hotel so some of our rooms had their view blocked. The rooms are lovely, very clean, and well appointed. The beds were very comfortable; the bathrooms had great showers and were a good size. The staff couldn't have been nicer or more helpful. They made excellent restaurant recommendations, made our reservations, and then called to confirm the reservations and table locations for us. Breakfast was plentiful and you could eat inside or outside. An oasis in the bustle of Venice in August.

Stayed in August 2024

Viewe was great and hotel was terrific

Stayed in August 2024

Nothing!

Everything! But especially the roof terrace, which simply made our trip to Venice. We had splurged to have this room and it was so worth it. An oasis in a busy, hot city in August, we watched the sunset, relaxed on the roof, and marvelled at the incredible view. And the room was perfect and spacious too! A real 5 star experience.

Stayed in August 2024