Parking was difficult, some prior info would be useful, but parking was near to the property, but you have to park BEFORE you walk into the nearby premises. We were unhappy about a view of scaffolding from our balcony. It wasn't noisy but it should be mentioned in description. Pool was beautiful but a little cold.

Interior was beautiful. Location was excellent. Lovely background music made a relaxing environment. The receptionist very kindly posted a handbag I left behind to my address in Italy. Bathrobes were TINY, which is very unusual and fitted perfectly. As a petite lady, they usually drown me. I wish I could buy one.

Stayed in June 2024

The hotel is a little hidden, but that's fine, since its a hidden gem :)

AMAZING PLACE! 100% Recommend! Guys, this place is a HIDDEN GEM. Would totally come back. And the pillows!!! SO comfy!!! The place were the swimming pool is located, is a dream.

Stayed in June 2024

Boutique hotel with all the attention to details, amazing decor, the niceat swimming-pool. We completely fell in love!

Stayed in June 2024

DIDN’’T LIKE: After suffering through most of the night being kept awake by loud, live music which we assumed was coming from a nearby bar, we learned the next morning that the hotel had been hosting a “special event” in the downstairs restaurant! We assume the owners think of their guests as a secondary consideration.

Unfortunately, we were booked at their nearby property, Palazzo Flora, which had no sign or any markings that identified it as a hotel. The street intercom at the address provided no response from anyone. We were told by someone on the street that the Flora owners also had another hotel up the street. We called that hotel and were told that Flora had a problem that couldn’t be repaired by the time of our arrival, so we would be staying at Palazzo Presta which we had no knowledge of. Staff had tried to reach us via WhatsApp but it was too late in our drive there for us to have seen it. Palazzo Presta is a nice hotel with a rooftop terrace bar which wasn’t open in March but was available for viewing the rooftops of the small city of Gallipoli. Our room, “Marakesh,” was exotic, dramatic and dark. The darkness could not be brightened. The glass shower was across an open space from the bathroom, so guests in this room had better be on intimate terms. Breakfast was served, at an additional price, in the hotel restaurant with a “one of these, two of those” kind of menu. Both food, coffee and service were very good although expensive for breakfast. Outside of the hotel, nearby Martinucci is an excellent breakfast alternative where at least one savory item is offered along with pastries and great coffee. It’s important to mention that the staff were exceptional in their service and desire to help you in any way possible. When we found the three “officially recommended” restaurants to be not what we wanted, a staffer recommended the very close-by Navicula, which was such a fantastic casual seafood place that we ate there on two consecutive nights. LIKED: Staff. A group of sweet young ladies.

Stayed in March 2024

Our room was splendid, beautifully decorated and extremely spacious and comfortable. Pool area is gorgeous. Location couldn't be easier to access from the harbour and surrounding restaurants etc. Staff were all exceptionally friendly and helpful.

Stayed in May 2024

Staff are not onsite often but are available on the phone if you need them. When needed they are very helpful and friendly.

Great location, lovely comfortable rooms with personality. Pool area is small but beautiful.

Stayed in May 2024

We did not stay at Palazzo Flora but were moved to another partner hotel, Palazzo Presta close by. Palazzo Flora was still under going renovations. Whilst we were happy with our room and the staff were lovely and location similar, it was obvious they knew that the Palazzo Flora was not going to be operational so should have revealed that to us when booking. I have read through reviews that this isn't uncommon ( to book Flora but be moved to Presta)

Great location, one of the rooms that our group was allocated was absolutely magnificent -the furnishings, space etc. Other room incredibly spacious and nice furnishings but quite dark. Fine for one night. Staff were friendly and breakfast was very good.

Stayed in April 2024

Building work next door was annoying as they started early but it was ok. Room could do with some better lighting, very dark.

Great decor, loved the eclectic mix of pictures. Lovely inner courtyard, pool and sofas. Dined at sister hotel had excellent breakfasts. All the staff were helpful, friendly and very nice people.

Stayed in May 2024

Nothing - it was a perfect holiday retreat.

Palazzo Flora was undergoing renovations so we were upgraded to a junior suite with terrace at the nearby Palazzo Presta owned by the same hotel group. Our stay was amazing. We really enjoyed our private outdoor terrace. Our room was beautifully designed and super clean with quality furnishings and decoration. The staff were so friendly and helpful. Our morning breakfast was delicious. The location of Palazzo Presta was in the old town just a few minutes from the beach with wonderful sea views. We highly recommend this hotel.

Stayed in April 2024

Great room with balcony

Stayed in April 2024

All amazing. The pool, heated would be the icing on the cake...

It was stunning. Loved it here. Have already recommended it to so many people. The breakfast staff were such lovely, beautiful, generous and helpful women.

Stayed in November 2023

Lovely greeting from Davide on our arrival Stunning room Loved the courtyard pool area We Highly recommend Fiona & Donal Ireland

Stayed in October 2023

Extraordinary and one of the best hotels we have visited. A dream with wonderful rooms and pool area. Helpful staff and a impressive breakfast made this to a memorable stay.

Stayed in October 2023

Staff very friendly Awesome location Great bed, great shower, great room, super nice deco Good breakfast

Stayed in September 2023

Palazzo Flora is stunning, boutique chic and close to flawless, it is only bettered by the staff, who are truly wonderful. Eugene and her team are what all hotels should be striving for, honestly so very impressed and lucky to have stayed.

Stayed in July 2023

Nothing -having to leave it

Fab old palazzo beautifully and ever so stylishly restored. Pool is such a bonus and beautifully appointed

Stayed in July 2023

The was nothing to dislike at this property

The property was stunning. The alfrescos on the ceiling also amazing. The beds comfortable and convenient to the swimming beach and restaurants. Pool was inviting and warm. Loved it!!!

Stayed in July 2023

Room we booked wasn't actually available - we had to go to completely different building without swimming pool - which was the main reason we booked. There was confusion with parking and check in.

Stayed in September 2023

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Stayed in May 2024

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Stayed in June 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in October 2023

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Stayed in October 2023