It was very good

It was very central beautiful place Very helpful staff Very elegantly decorated

Stayed in July 2023

Marvelous bed, and great breakfast. Staff was amazing. Even though they had their own parking, they charged you to use it.

Stayed in July 2023

Would have been nice to have an on-site bar

Beautiful palazzo hotel Original features Comfortable bed Very helpful staff Good breakfast Great location Roof terrace Parking on-site

Stayed in July 2023

we liked it all.. the location isn’t in the old town, which we actually preferred (it’s a scenic ~20min walk)

spacious room nice breakfast (incl proper eggs, quite something for Italy ;-)) overall appealing Ambiente friendly staff

Stayed in July 2023

they upgraded our room to the best room in the hotel without our request

breakfast was very good. staff was very friendly and helpful.

Stayed in June 2023

Nothing

Best location one could expect to visit Ragusa

Stayed in June 2023

Good location. Good breakfast served in a beautiful dining room.

Stayed in May 2023

Very well looked after by all staff, both in reception and in the dining room. No request was too much. Lovely variety of fresh food for breakfast with very pleasant and obliging staff. Room had everything for a comfortable night and the old town was within walking distance.

Stayed in June 2023

Nothing

This stunning hotel is located in a beautiful historic palace next to the cathedral. Location, facilities, room, breakfast and staff were all excellent. It has been a fantastic and memorable experience

Stayed in June 2023

If i had to find something to complain about, there were several very bright, flashing lights in the room...seemed like on the smoke detection system or something. It was quite annoying in the middle of the night.

Very old and charming building. It is walking distance from many tourist attractions, restaurants and shops. Breakfast is served in an amazing grand room that makes you feel like you're dining in a castle. The staff was very friendly and helpful.

Stayed in June 2023

Car parking a fraction tight.

Lovely hotel. Superb staff. Great breakfast. Good location. Super clean - rooms cleaned twice a day.

Stayed in June 2023

Nothing, all good.

Beautifully presented hotel in a lovely historic building. Great location , near the old city and surrounded by excellent trattoria. The staff, whatever their role were exceptional. Very helpful ,friendly and professional.

Stayed in June 2023

very friendly helpful staff

Stayed in May 2023

Nothing.

Completely exceeded our expectations in every way. The staff were wonderful. Michele was so helpful and kind. The rooms were beautifully decorated and a great location.

Stayed in May 2023

Nothing.

We liked everything about this property, from the moment we arrived, the host, Micheal, and his staff were exceptional. Very easy and friendly check-in process, they even parked our car for us, then delivered our luggage to a beautiful well equipped room. They had a number of English speaking TV news channels to choose from. They staff were very helpful with directions and restaurant recommendations. The restaurants were excellent. I would highly recommend this hotel. Great walking distance to all attractions.

Stayed in May 2023

A fabulously beautiful, stylish hotel. The staff very attentive. A true 5 star experience, with a down to earth feel. Very friendly, every need met and beyond. We were celebrating our 20th wedding anniversary and we received flowers, a cake, a very sweet gesture . A lot of thought is put into each guest and their needs. The spa and massages a treat not to be missed. And all of this pampering for a relatively reasonable price. The best hotel in Sicily for what we got in return. It was a truly wonderful experience and to recommend to anyone making their way to Ragusa.

Stayed in May 2023

Not much

Staff was very helpful

Stayed in May 2023

Nothing

Breakfast superb, elegant, great service, kind staff, good location of the hotel, huge room and bath . Very attentive and knowledgeable concierge, excellent restaurant recomendations

Stayed in May 2023

Charming and brilliant location for exploring the old city

Stayed in April 2023

Floor tiles very old but need some tender loving care!

Great location-great breakfast

Stayed in April 2023

The roof terrace needs shade and better furniture. Not comfortable at all.

Breakfast was good. Staff very attentive

Stayed in April 2023

Nothing.

The hotel was a lovely old building with a lot of character. The room was clean and quite spacious with a colourful original tiled floor.

Stayed in April 2023

Great room, interesting historic building and AMAZING breakfast hall. Really lovely staff. 10/10!

Stayed in April 2023

a bit noisy since the property is on the busy street.

the staff was very attentive and helpful. the room spacious and well decorated.

Stayed in April 2023

Breakfast coukd be a bit more with local flavor, but still very good indeed

The whole place is simoly amazing and well maintained. Our room was very spacy with an amazing big Bathroom and a small balcony. The Relais is closeby the Ragusa Cathedral and city center and about 15min walk from Ragusa Ibla . The staff is really friendly and welcoming.

Stayed in April 2023