The staff at this hotel clearly do not understand hospitality. Their smiles felt superficial, and their attitude was dismissive. Despite the checkout time being 11:00 AM, when I was almost ready to leave at 11:20 AM, they repeatedly knocked on the door and rudely demanded that I leave. Additionally, the lobby toilet was out of service, and the check-in time was strictly enforced at 2:30 PM. If you arrive early, like at 1:00 PM, you are left with no choice but to find somewhere else to wait. Overall, the level of rudeness and lack of accommodation I experienced at this hotel was unlike anything I have encountered in my worldwide travels. It seems they may have been overwhelmed by the Mille Miglia event and assumed guests would accept subpar service. Plus, WIFI is out of service after mid-night.

The location is wonderful, the room is clean, you can even have a peek of the Paul VI Square, close to everything.

Stayed in June 2024

The free parking mentioned in the description is actually located near the castle, located high up, which represents a considerable effort to get there when, like me, you have respiratory problems.

The location in the city center is ideal. Even if access to the area is prohibited for unauthorized cars, simply provide your license plate number to the hotel staff so that they can do what is necessary so that you can, at the very least, unload your luggage before leaving to park your car in another location.

Stayed in May 2024

location!

Stayed in April 2024

friendly young woman on reception, 10% discount at nearby restaurant, location

Stayed in April 2024

This isn’t really a complaint: the breakfast had plenty of choice, continental style, but it would have been nice to have say boiled eggs on offer. (There was cold ham and cheese, of course, as well as lots of cakes and yoghurt.) Some Italian guests were very noisy at 1am, but not the hotel’s fault.

Superb location. The room was charming with lovely turn of the century furniture. Staff friendly and helpful.

Stayed in April 2024

The noise outside at 1.00am

A good breakfast and friendly staff. Unfortunately my room was at the front of the building. The outside woke me up and didn’t stop until gone 1am.

Stayed in April 2024

Nothing was disturbing. Floor was cold but slippers helped with that that

Location was perfect, just in the center of Brescia. The room was very clean.

Stayed in March 2024

small shower, noise outside of room

staff

Stayed in March 2024

With windows open at night there was a bit of noise from outside.

Location, staff, cleanliness all first rate.

Stayed in March 2024

Nothing not to like

Location, cleanliness, friendly helpful staff, good value for money.

Stayed in March 2024

Great location right at the heart of the city

Stayed in March 2024

Voice of clock in the morning

I like the style

Stayed in January 2024

Location

Stayed in January 2024

Amazing stay in the very centre of Brescia (near Piazza Vittoria) in the historical building, a huge king-sized comfortable bed, very friendly and helpful staff, distinct style of the room, warm water in the shower, friendly conditions like possibility to cancel till the very end and the cash payment. And a tasty breakfast in the morning. Could one ask for more? ;)

Stayed in December 2023

The pillows were quite uncomfortable for me.

I liked the central location and the cozy atmosphere.

Stayed in December 2023

Really friendly staff and lovely atmosphere. Clean and efficient staff at breakfast which had a good selection. Excellent coffee.

Stayed in September 2023

Bed could have been a little softer and the AC could have been a bit more aggressive.

The location was extraordinary. And I loved being able to watch the comings and goings from the balcony. Just as another guest said, although you're right there with top sights and restaurants, when you close the window it's very quiet. The breakfast was lovely.

Stayed in October 2023

The airconditioning was not working in one of the hottest day! They gave us a fan but no cold water was offered. We asked for a discount for the inconvenience, but they just remove few euro€ from the total..... which was the water we purchased as it was very hot in the room.

Historical building Amazing location

Stayed in August 2023

It is rather noisy, especially if the next door couple watches tv.

The perfect location.

Stayed in September 2023

nothing

The location is a absolute dream. You are in the center of restaurants, pubs and siteseeing marbles of the city. The windows let almost no noise through. The staff was very friendly. The breakfast nice in an italien style.

Stayed in September 2023

Perfect location.

Stayed in August 2023

Excellent location in the heart of the city center, really nice and available staff

Stayed in July 2023

Hard to find by Google. Call first. If you have a car you have to park somewhere else. No parking in front of the hotel

Very close to the Duomo and Major city sights

Stayed in July 2023

Nothing, it was all greawt

The room was nice and I had a very nice stay there. It is close to restaurants and a very short walk to the museums. The staff at the hotel are very nice.

Stayed in May 2023