Room was spacious and very comfortable. Dinner at the restaurant was splendid with kind and helpful staff.

Stayed in June 2024

Very clean and lovely hotel

Stayed in June 2024

The Hotel has great character. Breakfast was delicious and bar had good beer. Location is a stroll from the main square which is perfect for an evening walk to a restaurant and bar. The front of house staff were charming and helpful.

Stayed in June 2024

The staff is extremely nice, especially Michelo, who is super friendly and professional. The building is very nice and historic, parking super comfortable, breakfast healthy and delicious.

Stayed in June 2024

Fully deserved 10! The room was spacious, clean and comfortable - in a separate, historic building. Right in the centre of Lugo, but still peaceful and quiet. The breakfast was delicious, served in an elegant restaurant. Nothing to add, really :) The hotel staff cares about all the little details that make the stay perfect! Last but not least - the price was quite average but the experience truly exceptional!

Stayed in May 2024

Diner at the hotel/restaurant was delicious. The children also enjoyed diner. All the staff are very friendly and helpful. The room was very clean. Breakfast is very good, a lot of choice. We had a perfect stay and will definitely return.

Stayed in May 2024

The only thing I can think of is that it would have been nice to have a hook or two on the back of the bathroom door. Such a small thing though!

From the first minute to the last this was an excellent experience. The staff were all friendly, polite and efficient. The room was comfortable, cosy, and quiet. The restaurant was excellent, for breakfast, lunch and dinner. Well located, less than 10 minutes walk from Lugo station.

Stayed in April 2024

Nothing

Great staff. Very clean hotel. Modern room from inside and historic building

Stayed in April 2024

Very nice old hotel, in centre of the city, Old building but room were equipped with new furniture. Super clean. Breakfast was great!

Stayed in February 2024

We've stayed here many times and always find the staff and stay to be excellent.

Stayed in December 2023

Nice place in the city centre. Very good breakfast for Italy standards. Food in the restaurant is amazing. Hotel has parking, but there is lot of parking at the street. Hotel personnel is very professional and nice.

Stayed in December 2023

Breakfasts here are little boring and it is better to come earlier that 9am if you want something like scrambled eggs

Very charming hotel in the old mansion, comfortable and clean, in the middle of the city, great place to stay and discover Emilia Romania

Stayed in January 2024

Bella location

Stayed in December 2023

room too hot for my standard

the food excellent

Stayed in December 2023

The seafood pasta at the restaurant could have had a bit less olive oil and other types of seafood, not just clams (:

Exceptional service from the staff. Comfortable bed and clean room. It has a parking lot! Walkable distance to services and the cathedral. At the restaurant, the waiter offered me a great red wine as per my characteristics request.

Stayed in November 2023

The staff.

Stayed in October 2023

restaurant is Devine and staff are great rooms also great plus close to a gym facility where I could train :) amazing

Stayed in October 2023

Parking was included in the price and then I ended up being charged 10 euros for parking and I didn't notice until after we had left. This was the only negative of an otherwise excellent stay.

Pleasant comfortable and quiet room overlooking the inner courtyard. It had tea and coffee making facilities in the room which we liked and used. The hotel's parking was difficult to find and very tight. However it made staying there possible. And I really appreciated that it was very secure.

Stayed in July 2023

The off site parking

The hotel was very clean, the staff were friendly helpful.

Stayed in October 2023

Can’t say enough good things about this hotel. The decor is classy, the staff is friendly and helpful, and the location is great for exploring Lugo on foot. We’ll be back!

Stayed in October 2023

Internet connection was very week, probably a router not working, but the technician was not available in the evening to solve this out. I was unable to work with emails, TEAMs etc

The restaurant in the hotel is fantastic The staff is super nice

Stayed in October 2023

The property is a bit tired. They need new carpets in the hallways. The chair in our room was pretty stained.

Location to the town was in walking distance. Nice customer service. Good breakfast and a comfortable bar and sitting area.

Stayed in October 2023

for us not a problem but a poor sound insulation if you are a light sleeper

the staff is wonderful very clean good bed good breakfast

Stayed in October 2023

The location was perfect for visiting relatives nearby and for walking around Lugo which was new to us. The reception staff were most helpful particularly on arrival and with advice on checking in at the airport.

Stayed in October 2023