Based on 1 apartment review
Cleanliness
7.5
Comfort
10.0
Location
10.0
Facilities
7.5
Staff
5.0
Value for money
7.5
Showing 1 – 1
Reviewed: 20 November 2022
Stephanie
AustraliaThere was an odd assortment of old, faded, musty towels in drawers and cupboards which we had to wash to get the musty smell out before using. Second shower cubicle is in a tiny laundry off the kitchen upstairs with really poor light and no windows. Wifi does not work in one of the bedrooms nor in the kitchen or on the roof terrace so you have to sit downstairs in the lounge if you want to go online. It cut out altogether later in the evenings. The owner uses a property management agency so as soon as the booking was confirmed online, we had a flurry of emails and WhatsApp messages from various people at the company with forms to compete and questions to answer - and these just kept coming. Just 15 mins before arriving in Amalfi we received a WhatsApp message from the woman we were supposed to be checking in with (whilst standing in the aisle of the bus on a 1.5 hour bus ride from Salerno) saying that on arrival in Amalfi we now had to go to their office and talk to someone else there to arrange check in. This was a surprise as we had arranged to be assisted up to the apartment with a porter and assumed the agent would be meeting us off the bus. We dragged our heavy luggage through town in the heat from the bus stop to the office where they advised they wanted the city tax paid in cash up front and we had to wait in their office while they called for someone to turn up and take us up with the keys. They had no change for the payment so made made a part payment, no porter had been booked despite our earlier confirmed request but a really nice guy (Alex) who had been called in to show us the apartment very kindly shouldered a couple of bags for us. The office was the other side of town from the apartment so we ended up lugging our bags and cases back through the centre of town again and then up 158 steps… it was not a great start to be honest. We spoke to 5 different people from the agency before and during our stay which certainly wasn’t seamless.
The roof terrace had great views across to harbour and there are water views from every room. Great to have a washing machine in the apartment as not all places have this. Kitchen was very well equipped. The managing agency was able to arrange a driver for us one morning which was really helpful and he was very prompt. Main bathroom is large, clean and modern. Beds are comfortable.
Stayed in November 2022
Showing 1 – 1
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