It's Europe, and a 500 year old building so expect stairs. We found the entrance a little hard to find (although it was pouring rain, so that made it more difficult).

This quirky little hotel is in a 500 year old building and each room is decorated in the theme of an artist. We had the Michaelangelo room and really enjoyed it. There was plenty of space for us and we liked the provided breakfast. It was easy walking distance to see Michaelangelo's David, the Uffizi Gallery and the centre of town. It was also an easy walk from the train station. There were lots of places to eat nearby and also a laundromat (staying on top of the washing becomes of great interest when you travel with children for six weeks!).

Stayed in May 2023

The room was very very very small with very narrow beds. I didn’t realise you could get such narrow beds and mattresses. The mattresses sunk in the middle, so not good for backs. Our private bathroom was across the dining room, so we needed to leave our room to get to it. Our room also opened up straight into the dining room which felt so weird opening our door and people sitting eating can look straight in, and you have to pass them to go to the shower or toilet. Also breakfast starts at 8 am but they started prepping for it at 5am- and as the dining room is immediately there you can hear all the preparations. Breakfast was very very basic. That’s ok, it’s not a high cost hotel but don’t expect choice. You get a croissant, two rolls, juice, cappuccino and jams/butter. Oh, and you have to carry your bags up 60 steps to get to the accommodation.

Location is very good, within walking distance of the train station and many restaurants and sites. The staff were friendly and helpful.

Stayed in April 2023

My only issue was the bathroom in our room -- it was very small and not very clean.

The location was great and the hotel was very cute. Staff was very nice and the included breakfast was tasty.

Stayed in December 2022

The hotel has a perfect location just a few meters from all the major sightseeings and the river. The staff was very friendly and also very nice to our dogs. Pets are not only allowed but also warmly welcomed!

Stayed in March 2023

No Working Heater. Even the Hair Dryer was melted because guests before used it for heating. I got sick because on the next day also the promised Air condition was broken for heating. Window did not close properly and the bathroom is together with the shower. So constantly under water and tiny.

Stayed in November 2022

The room sound isolation is terrible! Personal doing dishes at 5 AM. you can hear everything what is in hall and people could hear you. Table for guests are in front of room door, so when you are leaving room they can see you if you for example are getting dressed up.. About the personal I could not say anything good either.. Lady in reception was very rude and impolite. Before leaving she rushed me, even I was late just 10 min.. And after that she asked for room payment.. funny it was already paid by card automatically by Booking.com few days ago, but I think she wanted to get more ,,profit" from me because maybe I looked like a naive tourist .. I needed to prove her otherwise by showing bank statement .. So be careful not get in trap!!

The interior and old building had potential, but there is no single effort to expose it..

Stayed in November 2022

Fantastic location in the very center, possibility to arrange parking in the nearby garage, good breakfast, friendly staff.

Stayed in September 2022

The room was small and bathroom extremely small. Pillows were very uncomfortable, but the staff replaced them the 2nd night. Communication in English was challenging.

location was walking distance from train station and to all the sights we visited. The staff were friendly and helped us out when asked. The coffee at breakfast was good.

Stayed in September 2022

Excellent Location

Stayed in September 2022

Bed was hard and uncomfortable. Is located on second floor with no lift and lacks hand rails in many areas. Toilet and shower shared the same 2m², shower was on tiles that weren't flat making slipping very dangerous. Breakfast was right outside the rooms, the rooms had no soundproofing. If you slept in, your room wouldn't be cleaned.

Air conditioning was good.

Stayed in September 2022

the room was a bit tiny, the bathroom was also very small! the breakfast was very bad… and the hotel has no elevator and A LOT of steps, which makes it a nightmare for guests with big luggage like us!

location is exceptional! can’t get better for that price!! bed was very comfortable! good place to sleep at Florence

Stayed in August 2022

no elevator up to the hotel

Friendly service, comfortable stay, close to everything!

Stayed in August 2022

the stairs 😅

spacious, comfy bed and nice staff.

Stayed in August 2022

- no lift 2nd floor - beds were a disaster slept very bad - not recommend for longer stays luckily we had only one night booked

- location - Staff

Stayed in July 2022

Hotel is very comfy, old schooll interier suits to royal Florencia style very much. We slept in Michelangelo room, so cute!. Building is close to Duomo, at second floor, peaceful sleep. Parking is 2 streets away for 20 eur per day. Breakfast (5 eur) is very Italiano and tasty. Very lovely staff.

Stayed in July 2022

The biggest issue was the bathroom. The toilet, sink, shower, and bidet (really just a hand held hose) were all in the same 4 foot by 4 foot room with a curtain separating the shower and sink from the toilet. It was very difficult to take a decent shower, and I'm a relatively petite person. It's certainly not elderly friendly. The room was also up several flights of stairs with no elevator, so carrying luggage was very difficult. There was some disorganization with keys being left in the wrong spot after cleaning the room, and the toilet flush button kept breaking. This is a great place for the location, but staying here more than one or two nights is not recommended. They advertise laundry services, but this is just a self service laundromat down the street. Be aware that they may not have everything that they advertise.

The decor was very nice, it definitely gave it a special touch. They also cleaned every day which wad nice. The absolute best part was the location. We were walking distance from just about everything, with a lovely gelato and caffeteria close by. Our room was ready early, which was very convenient.

Stayed in June 2022

3 floors with no elevator . the furniture quite old the breakfast quite poor.

very good located

Stayed in June 2022

The room was a little smaller than we expected, but there was absolutely nothing wrong with the room.

Fantastic location and very accommodating staff. Very clean and well-maintained.

Stayed in May 2022

Bruno was excellent help and very nice !

Stayed in May 2022

Room is too small. Very old hotel and furniture.Bathroom is private but outside of the room.

Staff was so kind even breakfast is not included in our room they provided breakfast for our child. Location is perfect. Price is good

Stayed in May 2022

bed bugs

location

Stayed in April 2022

Incredibly uncomfortable beds, the room did not feel very clean. There was construction on the floor above us, and our ceiling leaked through the night. When we weren’t sure how to find the hotel or the parking, we had to call. The manager was clearly annoyed when we had to call a second time, and while I don’t speak Italian, I did nanny a teenaged Italian boy so I’m aware of the curse words. Before he hung up our second call I heard him swear at me in Italian. The female worker was kind, but no employees were at the hotel after 2 pm at the latest each day. The hotel was just on one level of a larger building, which is part of what made it confusing to find. Also, we all got tons of bites after our first night here and continued to get more each day. It could have been mosquitoes, but my money is on bed bugs.

The location was convenient and pet friendly.

Stayed in March 2022

All was fine

Everything was as expected or even better, very good value to money ratio, quiet room in city centre

Stayed in March 2022

I love everything specially the room decorated with medieval times the staff are really nice people Auroa is lovely mister bruno super nice guy.. I'll return definitely

Stayed in November 2021

The staff of the hotel is supercool, they are always available to help you. The breakfast is just perfect and it is better than in the most of 3-stars hotel. The location is very comfortable, as it is 2 minutes walk from all the main places of interest

Stayed in October 2021