Kits provided dental kit etc needs improvement

Restaurant staff is friendly

Stayed in November 2024

Space

Stayed in October 2024

Staff was not so welcoming

Excellent brand new facility

Stayed in October 2024

Very beautiful hotel. Great staff, very helpful. Above all very tasty food. Everything was absolutely perfect.

Stayed in August 2024

Exceptional hotel. Very clean. Staff are friendly and always willing to help

Stayed in September 2024

I don’t have any negatives it’s the best in Surat

Everything start to finish awesome staff like family extremely helpful and polite

Stayed in September 2024

The room bestest

The Property was so clean and the staff was so happy to receive me and my friends a smile a warm welcome its all good to see them so thank u all staff members for helping me

Stayed in September 2024

Suggest to add more dishes in the dinner. Spa to be

Very neat clean staff very responsive and cooperative

Stayed in September 2024

Nothing

Staff is terrific Rooms are very impressive

Stayed in September 2024

I was in 2 bed apartment , they do have kitchenette but I would prefer if they could have hob so we can make a food. The hotel itself is new , they don’t have any leisure activities

The bed was comfortable and the bathroom facilities were modern and clean. Property itself is big and clean

Stayed in June 2024

Children play area is not available. There is nothing much for kids .

Everything is amazing

Stayed in August 2024

The two pool tables at the lobby are useless. One is crooked and unstable the other one has the holes leading nowhere but the ground. Take them out if you don't plan on people using them.

Clean rooms, a bit too big to be honest for the use intended (work-business stay). Beds were comfortable enough and the facilities well maintained. Breakfast better than most in Surat, 90% traditional Indian meals, be aware. Still delicious.

Stayed in August 2024

They have a wonderful group of people in there. Starting from the security, to reception, to the housekeeping staff, the ever smiling team at the dining area and the flute master. The staff are highly motivated and tend to every need with a pleasant smile. I wish them the very best. There is no category for what could be better. So I will include here, instead of the did not like section. This is a new property, still getting completed. As with any new venture, there will be areas that need to be taken care, frosting floors in the rooms is one example. Till the time occupancy is not increased, hotel must not accept bookings with dinner. If someone has booked room with dinner expecting an extravagant dinner, they would be disappointed. Perhaps in few months as the occupancy increases, there will be one. Till then, Ala Carte should work. To be fair to the property though, there were just a few rooms booked and just few families having dinner. A big spread for dinner would be such a waste. They have been thoughtful and have come up with a short menu. Being light eaters, I liked the short menu and food being made to order. Taste was fantastic, big thumbs up there. Being part of Independence Day celebration was again an amazing experience. Well done team. Niggles are bound to be there with every new venture, however, going by the way the staff are trying to overcome them, it is just a matter of time for them to shine and become the best property at Surat. All credit goes to the staff and management. I would definitely pick that place if I happen to visit Surat again.

Stayed in August 2024

Location out of way, but easily reachable by rickshaw

Staff very good and friendly, they will go out of their to meet your needs.. Breakfast very good for Indian vegetarian, although there is basic western breakfast options like cereals, pancake and waffle. Rooms big size(it was for us) and clean.

Stayed in July 2024

Still under construction. No gym, pool or other amenities. No air con in my room, although management quickly switched me to a functioning room. Should be excellent once finished.

Dinner was excellent, rooms are spacious and immaculate, atrium is beautiful

Stayed in July 2024

LOCATION. IT IS FAR FROM DOWNTOWN

MODERN AND SPACIOUS APARTMENT. CLEAN BEDCOVERS AND AMPLE STORAGE SPACE

Stayed in July 2024

Breakfast need to add some North Indian food

Everything

Stayed in June 2024

Overall everything was good

Stayed in June 2024

No Smoking zones inside the hotel. No non vegetarian food options.

A very comfortable hotel to stay in, extremely peaceful, relaxing environment. Big spacious suite style rooms, sparkling clean Lenin and rooms. Very courteous staff, Mr. Sunil, Miss Devangi, Miss Anju, at the check and reception, Miss Seema, Miss Monica at the restaurant were always smiling and willing to assist us with anything through out our stay. The live flute music in the morning and the evening was a blissful experience. The breakfast spread was quite fulfilling. Over all a very good stay. 100% recommended for family or business stays.

Stayed in June 2024

Nothing specific

Rooms

Stayed in May 2024

Breakfast spread can improve a bit. But I guess it will as the property develops. It’s only partially operational at the moment.

A new property. Very well laid out. Amazing rooms. Nice team

Stayed in May 2024

Nothing

Very polite staff and responsive Manager. Breakfast is truly good

Stayed in May 2024

It’s new hotel and some more facilities to be added like Gym, Spa, etc. Only disadvantage is they serve only Veg Food.

Hotel Ambience. Simply Awesome. Rooms are spacious. Have 2 partition for Living & Bed room with all arrangements. Food is also Too Good with variety menus in Breakfast.

Stayed in May 2024

This is a new hotel, large studio rooms were spotless. Staff were very good though as a hotel called The World Surat may need to give the staff some English lessons for international travellers. Restaurant - enjoyed the food good service. Not quite finished as no spa service at the present time ( April 2024) Has the potential to be an excellent hotel Will book again on next visit to Surat.

Stayed in April 2024