Breakfast was good

Stayed in April 2022

The only very minor complaint is that there is no ATM and the staff were unable to add foreign exchange to our room bill, so you need foreign currency to exchange if you want local

Best hotel I’ve stayed in while in India. The staff and service were first class, the room was spectacular (suite on 15th floor), the rooftop bar was the perfect place to have evening drinks and the choice of food in the restaurants covered every need.

Stayed in April 2022

hospitality, service, food, room! pretty much everything

Stayed in March 2022

The location is quite nice, but not all the "Golf View" rooms, actually have a direct view of the Golf course. You might end up with a room that is technically "Golf View" but is actually off to the side of the golf course and looks over some industrial buildings. There was a surprising amount of street noise in the room. I was on the 12th floor, with a Golf view. Yet, all day I could hear the traffic on the street below. What was especially disturbing, were the Ambulances that I could hear, in my room, almost all day and night. The windows seem to be double sealed. But evidently, it is not enough to block out all the sound. I would recommend the property to either get better windows installed or else, install another double sealed window over the original ones.

Excellent food. The buffet spreads are extremely sprawling and very varied. I've stayed in every single 5* in Bombay including Ritz's sister property, St. Regis. None can match the buffet spread here. Not only was the spread expansive, but every single item I had was EXCELLENT. Especially the deserts! The staff is extremely attentive and alert to your every need and super accommodating to all your requests. I had made a request to the property at the time of booking for a memory foam pillow. When I checked in, the bed was already made with 2 memory foam pillows. Didn't even have to mention it to the reception staff. I dove down to Pune in my EV and had requested the property for a power socket for me to recharge the car. When I pulled into the property, the person standing outside the door, already knew my name and was expecting me and the EV. Several small instances like this that let know that this is not your average 5* hotel. All in all, a very enjoyable experience.

Stayed in April 2022

Breakfast was very good with wide variety and options

Stayed in April 2022

Me leaving

what’s there not to like ? it’s Ritz Carlton!

Stayed in April 2022

No indoor play area for kids during the afternoon

Ritz kids programme Room was very luxurious Breakfast spread was very good

Stayed in April 2022

it is the highlight of elegance and luxury ! Everything from the welcome upon arrival, design, the flowers, the rooms, the beds, the staff, the housekeeping to the spa and the food…. all 3 restaurants are mind blowing delicious! keep it up dear Ritz Carlton!

Stayed in April 2022

It was a little chaotic at breakfast!

The rooms are great- spacious with all facilities. Highlight was that the staff really went out the way to fulfil every single request I had for my young kids. The 2 speciality restaurants had great food/ vibe and music. Saurab at the bar made some great cocktails for us. They had a lot of activities planned for the kids to keep them entertained.

Stayed in March 2022

Perfection.

Stayed in March 2022

one mistake at one of the restaurants that was rectified.

Everything was high end as expected and the service was impeccable.

Stayed in March 2022

None

Courteous staff, amazing food, spacious rooms. Great hospitality

Stayed in March 2022

Nothing. Everything was proper.

The breakfast was exceptional. Staff were polite and friendly. Very neat and beautiful property. Overall, a mesmerizing experience. Highly recommended.

Stayed in February 2022

There is nothing not to like

The service was impeccable. Ultimate breakfast, the feel of luxury and great location make it the best stay ever.

Stayed in February 2022

location has slum areas around it.

staff were extremely hospitable.

Stayed in February 2022

nothing

almost everythig

Stayed in February 2022

nothing to not like

sheer Opulence !

Stayed in February 2022

Everything was perfect. No comment as such. Only a suggestion since I have visited another rooftop restaurant at a another similarly starred hotel in the same city earlier, you do have competition on this account, so perhaps you could think of ways to top this.

Room was spacious and very comfortable. Buffet breakfast spread at the Three Kitchens restaurant was very good. The ambience of Aasmana restaurant and the food and beverages were very good too. Apart from the fabulous decor and facilities, what stood out was the courteous and efficient staff. While all staff members (whether at the front desk, restaurants or housekeeping) were very good, Ms. Payelika deserves special mention for her concern and efforts to make our stay very comfortable; she is an asset to your company and our best wishes to her for a very successful career.

Stayed in February 2022

Great Place to stay

Stayed in November 2021

Nothing to mention here. Absolutely amazing stay! All I can say here is Thank You @TheRitz-Carlton Pune! You were AWE-some.

I booked for The Ritz-Carlton Pune to celebrate our Anniversary. Had planned to surprise my spouse with this stay at The Ritz. I had booked for a Queen Room for the 1st night and a Premier Suite for the 2nd night. The entire stay experience (Staycation) was more like a gratifying experience for both of us. What I liked were :- The Check-in Process The Front Desk Staff [shout-out for Ms. Aiyera (whom I bothered with certain requirements just to make sure the stay would be an experience to remember). Ms. Payelka (who went out of the way to call and check about the arrival and room preferences and suggest us accordingly) Ms. Clarita D (also our point of contact on arrival who went above and beyond the call of duty to ensure the entire process of check-in was handled smoothly. She was also so sweet to make us a Handmade Greeting card to wish us on our anniversary and also another sweet gesture by making yet another one recounting the memories we had while checking out). Apart from the above I would also like to extend my Heartfelt Thanks to Ms. Sarita, Mr. Affaan, Mr. Vijay, Ms. Siddhi]. From the F&B Department I would like to give a shout-out for Mr. Vinod, Mr. Rahul, Mr. Rishav, Ms. Sushmita, Ms. Mugdha, Mr. Ayaan, Mr. Susan, Mr. Abshishek, Chef Vishwajeet for extending their warm welcome and making us experience a great spread. To Mr. Rahul who went above and beyond his call of duty to decorate a table with flowers and candles with a small cake for us to celebrate our anniversary The Premier Suite has a spacious living room and a bedroom opening to Golf Club views. There is a super spacious bathroom with bathtub attached from where you can view the city outside while having a bath. Also, the suite boasted of a Honor Bar (mini bar) which was replenished with alcoholic and non-alcoholic beverages (chargeable basis). This entire staycation experience was nothing but a truly fulfilling and gratifying experience. We are missing you guys already!!! xoxoxo

Stayed in January 2022

I believe everything met my expectations so I really cant find any loop holes. This is as per my experience and I found the stay quite satisfying.

The entire experience was amazing right from the Check-in to the Check-out process. Absolutely amazing staff and quite a fulfilling food experience. The Deluxe Queen Room was spacious, clean with a beautiful golf view. Also, it had a walk-in closet and a Mini Bar (Honor Bar) This is a place to reckon if you are looking for some amazing time. Thank you The Ritz Carlton Pune for being you. xoxoxo

Stayed in January 2022

The food quality is not so good as i expected from ritz carlton

The staff of ritz carlton is so caring and cooperative.

Stayed in December 2021

maybe more restaurants

it is a luxurious property in all sense

Stayed in January 2022

Pool was closed.

The property is excellent. More than that the service offered by personnel is exceptional. Looking forward to book again.

Stayed in January 2022

Wish I could stay more

Hospitality of staff .. excellent interiors of rooms Excellent spread of breakfast

Stayed in December 2021