Too much local police inside lobby Definitely politicians will come to stay But why so many cops in lobby

All good

Stayed in May 2024

Everything

Stayed in June 2024

Great central location 20 mins max to anywhere in Amritsar. Clean well arranged rooms.

Stayed in June 2024

Can’t think of it right now

Everything

Stayed in June 2024

We have travelled to Amritsar several times for business and leisure, staying at different hotels with varying experiences. Yet, our recent visit to The Taj Swarna Hotel in Amritsar earlier this month was truly remarkable. The hotel surpassed its already stellar reputation. Notable members of the hotel team included Prabhjot, Muktaar, Anmol, Rishii, Lovjeet, and Mr. Pradyuma. Prabhjot was our initial point of contact at the hotel, and she delivered outstanding guest service, starting with her friendly greeting and ending with her excellent suggestions. She efficiently led us through the check-in process and elaborated on the hotel's amenities. Her knowledge of local attractions was remarkable, and she shared some hidden gems that enriched our experience. Prabhjot maintained a professional and welcoming demeanour throughout our stay, always ensuring our comfort and offering assistance. Her authentic care and meticulous attention to detail left a lasting impression on us. Thanks to her, our memories of the trip are not just about the places we visited but also about the exceptional hospitality we received. Mukhtaar, an employee at the restaurant, provided exceptional and attentive service, ensuring a pleasant experience with his courteous and effective approach. His dedication to details, from recommendations to accommodating special requests, fostered a welcoming atmosphere that enhanced the dining experience. Rishi managed the Club Lounge, which we frequented daily. His excellent service always made us feel welcome and went above and beyond. Rishi's warm smile and attentive nature turned an ordinary visit into a special experience each time. He recalled our preferences, welcomed us with authentic enthusiasm, and frequently shared captivating tales about the area. It wasn't only his professionalism that impressed us but also his talent for making each guest feel valued and significant.

Stayed in June 2024

Hospitality.. awesome.

Stayed in June 2024

Rates according to booking .com .But taxes were not as mentioned by booking .com.much higher.

Good hospitality. Polite staff.

Stayed in June 2024

The television is outdated; the pool is rather small but ok.

Location, cleanliness, decor, shops, comfortable room, useful gym, 24x7 restaurant.

Stayed in June 2024

Night light too bright. Telephone cumbersome, through operator. One order for ice never delivered.

Good. The staff . Joykrizhna and Smriti looked after us very well.

Stayed in May 2024

All is good

Courteous staff, amazing food

Stayed in May 2024

The location and the service

Stayed in April 2024

I stayed here with my family and it was an amazing hotel, it certainly exceeded my expectations. Staff from front counter to the restaurants were very friendly and accommodating. The food was good, i genuinely have no complaints about the hotel. The swimming pool was clean and well maintained the kids absolutely loved it.

Stayed in April 2024

Overall experience was great …. As always 5 stars to TAJ

Stayed in April 2024

Taxi pickup from airport was very expensive. For that reason, we didn't use it, as a pre-paid taxi from the airport desk was only INR700 & hotel cost was over 3 times this amount.

A nice hotel with good facilities. Food was good, drinks rather pricey. Swimming pool good.

Stayed in April 2024

No indoor pool as the outdoor pool’s water temperature was too cold

Calm friendly environment quiet location but easy to access amenities close by

Stayed in April 2024

Great Hospitality Staff very courteous and helpful specially Prabhjot at front desk.

Stayed in April 2024

Anytime is too expensive

Best in Amritsar

Stayed in January 2024

All was good, but require a system may be an ipad for ordering specific items and delivered in timely manner. May be more staff may help too and good training alongside it.

Stayed in March 2024

Spa facilities were not working

Clean

Stayed in January 2024

Staffs are awasome and facility are ok

Stayed in March 2024

The upkeep of the hotel can be improved with regards to the room

Staff were extremely courteous and accomodating. I highly recommend using the taxi from the taj travel desk. We were assigned a driver called Anil who was an excellent driver and an amazing tour guide. Overall our stay was amemorable one.

Stayed in March 2024

We had a short stay which was good. The breakfast was very nice

Stayed in February 2024

Fabulous hotel, wonderful facilities and the staff were attentive to all our needs. The restaurants and food service were as expected for a Taj hotel. Highly recommend and will stay again next year. Thanks for a good stay.

Stayed in March 2024

The way I was charged at Taj Swarna, I had been given upgrade options after I bought my stay first, consequently I had accepted upgrade twice before my Real stay date. What normally upgrade is our first booking stays as it is and there are add on. But somehow you guys decide to upgrade me to one complimentary Airport ride on my second acceptance of your offer and when I accepted the third upgrade this complimentary option was taken away without my awareness. Now at the last day of my stay, I had to pay 2500 rs extra for airport pick up on my bill , I felt that I was being cheated (as this ride could have cost me just under 500 rs on Uber) . I did try to explain my whole upgrading with your email offers at reception but I end up paying this amount.

Location and food

Stayed in February 2024