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Reviews of Saibala Grand Airport Hotel 3 stars

No 6 Pallavaram, Pammal Main Road,, Pallavaram, 600043 Chennai, India

#277 of 456 hotels in Chennai

Guests' Choice

Review score

Based on 59 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    7.2

  • Facilities

    6.2

  • Staff

    6.7

  • Value for money

    6.3

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 17 April 2024

    6.0
    Get ready to make some compromises
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    AC not working as advertised in the website WIFI not available and even after complaining to the hotel not active responses Hotel is on top of a bar, which makes uncomfortable for family travellers like me

    Location of the hotel to airport Clean and comfort is good Room service is fast

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    Value for Money
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    The hotel is conveniently located near the airport, allowing for easy access. Additionally, guests can rest assured knowing that their car can be safely parked at the hotel.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They did not allow me to check out later because I had online booking. They asked full daily price just even for 1-2 hours. It was obvious that hotel was not full. They explained that direct guests only can have later check out. I offered to pay extra, some reasonable amount, but it was not accepted. They call themselves Airport hotel, isn't it obvious that people need rest and they have different timings because of flight. What kind of attitude is it!?! Am I bad quality guest or what, comparing to direct client? This is NORMAL practice to allow late check-out for free or for reasonable price for guests convinience all over the world. This kind of attitude creates lack of hospitality and disrespect to guests needs.

    Although rooms and location are nice, overall impression is very bad.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    6.0
    Ok to stay
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Need renovation

    Good location spot & good restaurants

    Stayed in November 2023

  • Reviewed: 7 August 2023

    6.0
    Pleasant
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bed sheets had stains, there was a dead lizard at one corner of room during checkin.

    Good location, though chargeable (rs 400) but they have airport drop facility available anytime. Airport is just 5min drive early morning with empty streets.

    Stayed in August 2023

  • Reviewed: 17 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s a right location for airport access.

    Stayed in June 2023

  • Reviewed: 24 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Indian breakfast only

    Close to airport

    Stayed in January 2023

  • Reviewed: 30 January 2023

    6.0
    pleasant and accessible to airport.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights

    some cockroach i found and informed staff. they need to do better pest control.

    good restaurant. location is accessible from airport. not much hussle

    Stayed in January 2023

  • Reviewed: 15 April 2024

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Worse

    Stayed in April 2024

  • Reviewed: 9 March 2024

    1.0
    Please remove 3 star catogries hotel and reduce stay amount
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Charged 3 star hotel money value. But not valid .break fast totally not good service. No buffet model.only they given food.

    Mentioned 3 star hotel. But normally facilities hotel .

    Stayed in March 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hot Water not coming

    Food was super

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Having to phone the front desk to have the hot water turned on.

    The included breakfast was a good way to start the day. The restaurant has good menu and good prices. The hotel is well staffed. Edwin a staff member who is ok with English was an asset. I chose this hotel because of its proximity to the airport.

    Stayed in February 2024

  • Reviewed: 4 January 2024

    4.0
    Not worth for the price
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not hygienic. Bed and amenities were not clean.

    Location is not so bad

    Stayed in January 2024

  • Reviewed: 2 December 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room not cleaned. Staff not helpful.

    Breakfast is good

    Stayed in December 2023

  • Reviewed: 15 October 2023

    3.0
    Not very pleasent
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Booking.com and the hotel website states that there is a complimentary pick up and drop off at the airport, which we were charged for. They tried to charge us for our breakfast even though it clearly says it is included. The room smelt very damp and musty like it had not been used, the bed linen did not smell fresh. The bathroom was decaying as was the room.

    The location near to the airport was very convenient, the price for the hotel was good

    Stayed in October 2023

  • Reviewed: 23 September 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They will not give plates to have food if we order from outside.

    Stayed in August 2023

  • Reviewed: 3 September 2023

    2.0
    Below average hotel with below average facility
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They mentioned that they are located within 1km from airport but it took us 30-35 minutes by cab. Our package was included with breakfast but they didn’t serve it. Nothing on the name of toilrtories except one soap.bed sheets and towels are as dirty as curtain was. Just waste of money

    Nothing to say. A below average hotel

    Stayed in August 2023

  • Reviewed: 29 June 2023

    1.0
    Worrest
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I don't like this property, First I would like to blame booking .com When I reach property they don't have room for me ,the property reply when i reach you got reservation with us but we don't have room for you.

    I don't recommend

    Stayed in June 2023

  • Reviewed: 8 February 2023

    1.0
    poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    staff and cleanliness

    location

    Stayed in February 2023

  • Reviewed: 22 January 2023

    4.0
    No complimentary airport shuttle despite advertising
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No complimentary airport shuttle provided Inspite of advertising in the booking website. We had to spend Rs.600 extra for that from our pocket. This is false advertising and not acceptable. The staff couldn't respond well to the questions. A cockroach was present in the room.

    Tea and coffee at the restaurant was good.

    Stayed in January 2023

  • Reviewed: 17 January 2023

    10
    Best location with best price
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2023

  • Reviewed: 4 December 2022

    1.0
    Worst place we've ever stayed
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    Everything. 1. There was no one at the airport, when we specifically requested for it. 2. We arrived at the right hotel listed on their website, they redirected us to another hotel, this was at 2am with sleepy children 3. Rooms were horrible, not water bottles ready, very unhygienic beds and bathrooms.

    Close to airport, but quality meant we wouldn't have minded driving even an extra hour for a better hotel.

    Stayed in December 2022

  • Reviewed: 25 September 2022

    2.0
    Very poor
    • Business trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    dirty hotel. smelly room

    took it only for airport transit so it was fine

    Stayed in September 2022

  • Reviewed: 9 August 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was quite good

    I didnt had

    Stayed in August 2022

Showing 1 – 25

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