L-3, Plot No 67, Sector No 19, Palm Beach Road, Vashi, Navi Mumbai, Vashi, 400705 Navi Mumbai, India
#57 of 102 hotels in Navi Mumbai
Guests' ChoiceBased on 216 hotel reviews
6.3Cleanliness
6.6
Comfort
6.7
Location
6.8
Facilities
6.5
Staff
7.4
Value for money
6.2
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 July 2024
Jimmy
IndiaThere was a foul smell at the lobby. The AC was not on in the lobby. The rooms in one side is very old and the AC was not strong.
The staff were good
Stayed in July 2024
Reviewed: 2 July 2024
Sushil
IndiaLocation was too far, staff behaviour was not so good. Charge extra for snacks was too high.
Clean rooms
Stayed in June 2024
Reviewed: 17 April 2024
Alpana
IndiaThey dont have their own parking as written in description. They will park your car in adjoining area where many trucks are parked. Its a risk of getting a dent. The hotel is next to a truck terminus, so not so great location.
Nothing is great, but nothing particularly bad as well. OK for one night stay if you have to attend some work nearby
Stayed in February 2024
Reviewed: 25 February 2024
Ankit
IndiaHospitality wasn’t great. Only one lift was operational. The second lift was very small and could hardly accommodate 3 people
It was clean and rooms were quite spacious. Breakfast options and the quality of the food was really very good
Stayed in February 2024
Reviewed: 30 January 2024
Alice
United KingdomLocation is far from Mumbai and food could have been better.
Very clean, comfy bed and spacious. Staff were friendly.
Stayed in January 2024
Reviewed: 28 January 2024
Arjun
IndiaThe services are not that good. Needs to be improved
Stayed in January 2024
Reviewed: 29 September 2023
Kamarudeen
Indiathe hotels needs a painting renovation at least and the maintenance has to be improved a lot more
OK.Not many varieties
Stayed in September 2023
Reviewed: 28 August 2023
Jasjeet
IndiaThe food was not good.
The location was fine.
Stayed in August 2023
Reviewed: 14 August 2023
Vandana
IndiaDisgusting horrible location and area There is nothing down except small lobby. 4 star category is not this pls. We cannot avoid truck terminal. It will be there
1) staff are nice and polite. They are always extending to help whether refer room service or at dine or at reception they are courteous and nice Rajeeb, manasee, minal , gaurav, anurag, dining team all were good with me . Dinner was made well. The dining staff was good.
Stayed in August 2023
Reviewed: 9 August 2023
Histas
IndiaFood Dinner.
Room size
Stayed in July 2023
Reviewed: 13 July 2023
Yunus
IndiaThe hotel smells bad.. Also in the room the smell was very unpleasant
I like the reception
Stayed in July 2023
Reviewed: 30 October 2022
Sagar
IndiaThere were many stains on the bedsheet, bath towels and the pool area was dirty , and the pool towel was having many stains . The time we called for an extra bed they just gave us a mattress with lots and lots of stains , dirty . And also we asked for a charger for my cellphone but they refused .and also the room which was given to us in the first room a/c was not working and they asked to move the room we moved and in the second room the tv was not working .
Food was good
Stayed in October 2022
Reviewed: 29 August 2022
Ninad
IndiaNo outside eatables allowed, the beds were not comfortable
Stayed in August 2022
Reviewed: 12 August 2022
Vivek
Indiawindows had some damages and management needs to look after the room maintenance. There was no hot water even after keeping it on for 10 minutes. hair dryer in my room was damaged but they sent another for my use .
staff is helpful.
Stayed in August 2022
Reviewed: 31 May 2022
Surabhi
IndiaRooms need to be overhauled, issues with hot water, bathrooms etc. They need to start refurbishing the rooms.
The staff was amazing. Restaurant, Reception, Housekeeping everyone was very friendly and helpful. The food was also good. I had an extended stay of over a week and usually its difficult to eat hotel food for a week. But here the food was light and fresh! Food options are limited but the quality is great.
Stayed in May 2022
Reviewed: 23 April 2022
Milind
IndiaRoom amenities , bed quality , restaurant facilities needs to be improved
Breakfast was good. Location is convinient
Stayed in April 2022
Reviewed: 23 March 2022
Ashok
IndiaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 5 March 2022
Rahul
IndiaInstead of room upgrade they could have given complimentary breakfast
Not included in price
Stayed in February 2022
Reviewed: 27 February 2022
Chaudhari
IndiaBad room service, they charged you extra for room cleaning
Property was nice
Stayed in February 2022
Reviewed: 6 January 2022
Monjish
IndiaNothing like that. But lobby sitting arrangement can be improved
Overall it was good to be with Royal Orchid. Dinner time last order should be extended upto 12 night. Rest all are good.
Stayed in January 2022
Reviewed: 5 December 2021
Amir
IndiaThere was maintenance work around and it was dusty which will make small children sick, earlier the service very good , it was really suprise, your swimming pool was closed but during booking its not mentioned ,breakfast was not upto the mark . Amurta was quite understanding and helpful also raju
This time nothing good
Stayed in December 2021
Reviewed: 28 November 2021
Amar
IndiaThey dont have dedicated parking area.. Parking is outside which is very unsafe.. Rooms are too small.. Service is slow.. I asked for matchbox and they sent it after 45 minutes.. One old guy who sits near reception is rude and annoying.. He will ask if you are checking out everytime you'll pass by..
Trainee who works in Front office Yash was very helpful during my entire stay.. Being a hotelier i must say he is very hardworking and better than actual staff..
Stayed in November 2021
Reviewed: 17 November 2021
Arvind
IndiaConvenient location
Stayed in November 2021
Reviewed: 22 September 2024
Anil
IndiaNot clean, poor bed, toilet etc
Location , good staff
Stayed in September 2024
Hersonissos, Greece
La Baule, France
Búzios, Brazil
Bansko, Bulgaria
Mesa, USA
Belek, Turkey
Naples, Italy
Colombo, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content