All good

Excellent service

Stayed in June 2024

The pillows not to the standard

Nice place near to the temple

Stayed in June 2024

Nothing

Breakfast spread was awesome … staff was really good . Excellent service.

Stayed in June 2024

My credit card was not active there, no change office is there. So really troublesome to me at mid night so there should be money change system

Stayed in June 2024

overall good experience

Stayed in April 2024

The view outside my room was a junkyard. I guess this isn't the responsibility of the hotel, but that's not the impression you get when booking.

I loved my room so much, it was as big as my European flat. My bed was huge and the sheets were sheer luxury. I loved that there were healthy locally made snacks in the room that meant I didn't have to snack on junk. There was plenty of drinking water and lots of tea to choose from. I absolutely loved loved the bathroom - the mirror was well lit so that a girl can do her makeup properly. Plus they had thoughtful toiletries like a local loofah and everything one needs. I had planned on using the swimming pool everyday while I was there, but I was so relaxed in my room that I never go there. I loved my in room dining experience too - my meal was brought on a huge tray with a lot of thoughtful bits and pieces making my experience rather elegant in my room. The buffet breakfast in the restaurant was just superb as was the dinner. You really don't need to go to any other restaurant in town when the food is this good and especially because there are a lot of veg options. I loved being so close to the Lulu Mall. I ended my trip to India here so that I could do a little shopping and relaxation. Speaking of relaxation, the complimentary use of the steam room and sauna is a huge plus. Also, the fact that the hotel is so close to the airport, makes this a place that I would stay again and again.

Stayed in April 2024

Restaurant

Well maintained and very clean property with excellent staff and location

Stayed in May 2024

Despite the varied buffet spreads, there should be some control on the liberal use of pepper & chilli on every main course dish. We know the locals like their food spicy. We found additional spices like pepper & chilli flakes added to oil-fried breakfast sausages, which we thought unnecessary. Why not just offer pepper & chilli shakers on the tables or buffet side station? We had to be very explicit to the show cooks who were cooking the omelettes for absolutely zero salt & pepper. Even with creamy Western dishes on the buffet, there was liberal use of pepper. We were hesitant to order Western dishes from the Room Service menu because of this reason. The disposable shavers in the room amenity tray should have a re-look as they can be blunt & dangerous.

We tried this hotel in 2023 & loved everything about our stay, hence our return. An unfortunate delay & the Indian elections meant we had to change our follow-on itinerary on short notice. Security is a top priority at O by Tamara & everything gets scanned at the entrance akin to G20 meeting clearance! The smiling, friendly & helpful staff embody the meaning of genuine hospitality here. Mr Joseph, the general manager & the department heads are clearly visible daily & open to chatting with inhouse guests. They really listen to your concerns & do what they can to make your stay comfortable & unforgettable. During our stay, we thoroughly enjoyed sampling the local & international fare. Restaurant buffet spreads were wide & varied. Compliments to chef Ajay who prepared a non spicy dish for us at dinner when we could not handle the heat of the dishes served one particular evening. Compliments also to the great restaurant manager Rajesh & his team, also to restaurant staff Jithin & Sravanan who stood out with service, friendliness & the food recommendations to try. Attention to hygiene & cleanliness in the restaurants, public areas and washrooms is another consideration to stay here. Exec Housekeeper Mr Jaleel & his staff ensured our room was cleaned well on the days we didn't have the DND sign on the door. Special mention to HK staff Suddhu who was organised, methodical & fast. Compliments also to FO duty manager Raakhi in her service, also the receptionists behind the counter who were always attentive & helpful with their suggestions. On our 1st trip, we enjoyed the Spa and hairdresser but on this visit, the delays & time constraints prevented us from doing so. Lulu Mall is just nearby but you still need a taxi to get there safely across 2 busy roads! Well worth visiting.

Stayed in April 2024

Could have choice in pillows.

Great place. Great staff. Rooms were well maintained.

Stayed in May 2024

Mattress and pillows 10+

Stayed in May 2024

Nothing in particular

Clean, friendly staff, good breakfast spread

Stayed in May 2024

They should have few smoking rooms ,it’s very difficult to walk all the way to the landing area to smoke

Amazing service Well done and clean rooms Right location Excellent food The GM Mr.Shinoj took special care of us and was indeed very helpful

Stayed in May 2024

Away from the main city

Well maintained. The staff at the reception and housekeeping are very responsive

Stayed in April 2024

Shortage of staff at restaurant.. Dinner time

Reception staff very good

Stayed in April 2024

Restaurant staff, general cleanliness of utensils placed on table

Location, cleanliness and the food

Stayed in April 2024

Better breakfast buffet

Location and Amenities

Stayed in April 2024

NA

Good

Stayed in March 2024

Nothing

Beautiful property. Lovely roof top pool. Super clean

Stayed in March 2024

Reception staff needs training, they are very nice youngsters with good training they could do much better. 10.45 we have asked for drink in the sports bar, Waitress said it is closed

Good hotel in a great location close to airport and mall. Friendly security staff members. Clean rooms, environmentally friendly room amenities.

Stayed in March 2024

The checkin process could be slightly more seamless and efficient.

Amazing service! The rooms were very clean and the breakfast buffet was above expectation. But their service is second to none. Best experience.

Stayed in March 2024

N/A

Excellent stay with the family. Spacious rooms, amazing spa services and facilities. Staff were very friendly and easy to communicate with. One of the best places to stay in Trivandrum. Would definitely recommend.

Stayed in February 2024

Bar always full & loud clients. Restaurant too busy

Modern

Stayed in February 2024

The hotel is a 5 star hotel the bathroom can be better

The services and the people are fantastic also the location of the property

Stayed in February 2024

Lack of choice on where to eat.

Its location was brilliant. Had everything you need.

Stayed in February 2024