PO Box 333, Bhai Bala Chowk, Ferozepur Road, 141001 Ludhiana, India
#29 of 75 hotels in Ludhiana
Guests' ChoiceBased on 461 hotel reviews
6.8Cleanliness
7.2
Comfort
7.3
Location
7.9
Facilities
7.0
Staff
7.7
Value for money
6.7
Free WiFi
6.8
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End of dialog contentReviewed: 12 September 2024
Deependra
IndiaThe rooms were clean and tidy The staff were super helpful and very professional in their behavior, The breakfast buffet had a lot of variety like english, north indian south indian
Stayed in September 2024
Reviewed: 26 August 2024
Rathore
Indiaold infrastructure
good location
Stayed in August 2024
Reviewed: 12 August 2024
Deependra
IndiaThe rooms were quite clean and the staff were very polite and helpful, miss vishakha and akshay at the reception were very helpful in dealing
Stayed in August 2024
Reviewed: 27 July 2024
Amrit
IndiaWe ordered a water bottle from room service. We had to call 4 times to get it delivered, and it was delivered after an hour.
Descent pool, descent gym.
Stayed in July 2024
Reviewed: 14 July 2024
Harjeet
United KingdomB.com advised that payment will be taken on arrival, however, hotel staff attempted to take payment 4 days before my arrival, without taking my permission or informing me. That caused fraud dept of my bank in UK to block my card, which caused unnecessary distress before my travel commenced. It cost me over £10/- to have telephone communication with the hotel where staff terminated call without giving me satisfactory explanation. I have been staying at the hotel since 2019, without such an experience. It could be poor customer service training or incompetent management. Bathroom was not cleaned properly when I first arrived. Toilet had plumbing issues, air-conditioning was not working properly, cigarette smoke smell filtered through either the air-conditioning system or air vent in the bathroom. Although I had booked a non smoking room.
Gym, breakfast,
Stayed in July 2024
Reviewed: 13 July 2024
Jayesh
IndiaStill can be better in terms of customer experience
Over all Location and Value for Money
Stayed in July 2024
Reviewed: 8 July 2024
Ravindra
IndiaNothing
Comfortable
Stayed in April 2024
Reviewed: 8 July 2024
Sapkota
NepalNO comments
friendly staff and good Indian cuisine.
Stayed in July 2024
Reviewed: 11 June 2024
Ishan
ItalyRoom space
Manjeet service good
Stayed in June 2024
Reviewed: 27 May 2024
Bhatia
IndiaEverything was good
Staff was very cordial
Stayed in May 2024
Reviewed: 13 May 2024
Hitesh
IndiaFacilities
Location
Stayed in May 2024
Reviewed: 13 April 2024
Rina
United KingdomThe pool needs updating. The rooms could be a bit bigger.
Good location. The hotel accommodated our request for rooms next to each other. Attentive staff. Generous food portions.
Stayed in April 2024
Reviewed: 17 March 2024
Teagan
AustraliaVenue is very rundown & a lot of in room facilities with either not working or very low quality. Hot water didn’t exist and air conditioning only had freezing cold temperatures. Rooms are all very aged and not like the pictures anymore
Great location and very friendly crew.
Stayed in March 2024
Reviewed: 21 January 2024
Dilpreet
AustraliaTowels were not white, they were pale. My check in time was at 2pm but the room was another ready til 2.30 pm for me to check in
Location
Stayed in January 2024
Reviewed: 20 October 2023
Hardeep
IndiaHotel need better infrastructure
Staff services is good
Stayed in October 2023
Reviewed: 8 August 2023
Nitin
IndiaPool water is not that good. It smells a bit foul. Breakfast is also not that great. Very few options. Also as per the price it's not justified.
Room size
Stayed in August 2023
Reviewed: 24 June 2023
Preeti
IndiaI don't think AC was working properly in my room. this was my second stay and it worked the first time
the room was very clean. the staff were really courteous and attentive.
Stayed in June 2023
Reviewed: 14 June 2023
Gurpreet
IndiaThe rooms appear rundown
The hotel needs attention.
Stayed in June 2023
Reviewed: 7 June 2023
Abdullah
YemenI booked a double bed bedroom, but they gave me a single bed bedroom
Stayed in June 2023
Reviewed: 3 June 2023
Vishesh
IndiaService can be slow at times
Gym Rooms Restaurant Location Proximity
Stayed in May 2023
Reviewed: 10 May 2023
Tanvipsharma
IndiaThe room and the property need some renovation. There was blockage in the washroom. I ordered khichdi for my kid , it tasted bland.
The location was the centre of the town.
Stayed in May 2023
Reviewed: 3 May 2023
Firhan
SingaporeThe rooms could have been better ventilated, and maybe offer bigger rooms. The restaurant in the hotel has good but pricey food. Would rather go out along the streets for a meal.
We checked in late at night, and the staff were accommodating as well. They responded to our room service requests quite promptly. It was a good location with cafes and malls nearby, all within walking distance.
Stayed in April 2023
Reviewed: 19 April 2023
Saurabh
IndiaThe hotel rooms need maintenance, from non functional light bulbs to electrical switches which when pressed will just reset the lighting of the whole room, the overall maintenance of the below standards for what it is worth. The dinner buffet was so-so, the menu was changed last minute and some of the staff at Panorma was totally clueless on what is happening. Please train your staff.
The overall property and location were nice
Stayed in April 2023
Reviewed: 5 April 2023
Amit
IndiaOld interior , need maintenance.
Food .
Stayed in April 2023
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