medium size property, all guests turning out same time for breakfast or dinner is difficult for the staffs to organize and manage things. Rooms are built not facing valley, though the valley view is possible but all room layout are facing forest (Which is also good)

Breakfast, dinner was good. Location is great. December mists cover them up in the evening. one can feel the mist running above you. The cold was good (10 deg C) at night was cool. My room had a forest view though which we saw a Bison calmly feeding on the grass (Great view - Check Pictures)

Stayed in December 2024

Food menu could be improvised especially for dinner to include more options especially south indian food

We liked the ambience

Stayed in June 2024

Property surrounding is dirty, for eg: our room view, from the window leads to a road which is filthy and dirty. The pillows and the bed were very uncomfortable

For an old property, it’s been maintained well. Service was good.

Stayed in May 2024

Old appliances, bath fittings. Smokers in the nearby room were letting out the smoke in the entire lobby, making it unbearable to breath.

Location, courteous staff,

Stayed in May 2024

Food cost was very expensive.

Good friendly staff. Time to service.. Specially that activity staff 👌

Stayed in April 2024

A local group of kerala tourist overran the Resort with inconsiderate karaoke and loud music in the evening. Bonfire was canceled because of the noisy,inconsiderate people.

Spacious Room. With Skylight. Effective Air-conditioning for 2°C temperature in the night

Stayed in January 2024

Linens could be more new and whitish. TV can be smart TV as kids need apps that works with Internet.

Stayed in December 2023

The room interior is not upto the mark of Accord. Definitely room interior need a complete renovation.

Location was good. Food was excellent and reasonably priced.

Stayed in December 2023

I visited Accord 26th Oct, 2013. went there from B'lore by road, driving own car. Ooty as a place has lost bit of it's beauty, but still lot of things are good, Reaching there from Bangalore is Good, but exiting from Ooty is very bad, takes 2 hours minimum to reach some better roads of Mudumalai. Coming back to Accord, don't have enough words to express my thanks for the STAFF, they are so helpful and kind, gentle. Food is amazing, very healthy and very tasty. Room size is very decent. Overall, I would highly recommend to stay there, if you are visiting ooty.

Stayed in October 2023

Location and Lawn

Lawn area amazing

Stayed in October 2023

Maintenance could be better , specially washroom maintenance. Food taste could be better too.

Stayed in September 2023

No lift. Limited covered flooring. Heater for temperature control missing.

The view from the room was fabulous. The resort has lots of facilities and activities.

Stayed in April 2023

Limited morning breakfast menu and pricey for the amenities provided

Clean and the room was spacious

Stayed in December 2022

A request to an eggless cake was made earlier but that was not delivered to us.

Stayed in October 2022

The management seriously needs to look at changing the soft furnishings and furniture in the rooms. One expects a good room with good furniture and great views, especially in a suite.

Good location, excellent service and good food.

Stayed in October 2022

The suite room did not meet my expectations. The in room dining experience could have been better. The price I paid for the suite room definitely could have been better.

The breakfast served was good. The location of the property was great. The room service was good.

Stayed in September 2022

Long waiting time at dinner

Kids area, night bonfire, chai point, beautiful property overall

Stayed in August 2022

poor wi fi , bath rooms not of standard, No lifts

breakfast

Stayed in September 2022

Could have appreciated even more if early check in was accommodated . The staff did not even communicate properly. He left without even letting us know

Breakfast was great and the staffs were great and helpful. Cancelled the bonfire due to weather which was disappointing. Scenic location was awesome

Stayed in July 2022

Old rooms, no value for money. Bathroom looks like as if it was built in early 80’s. frequent electricity showdown issues. Wi-Fi was not working at all. linen was not clean, looks like they are using the linen for longer period,

Location was good

Stayed in July 2022

Food was very average.

Nice location and friendly staff.

Stayed in July 2022

poor room quality

location

Stayed in May 2022

Elevator facility should be included in the property. Its not i didn’t like , just highland team can improve because elderly people cannot climb 2 floors .

Location is amazing with scenic view and rooms and facilities are incredible. Food is the main highlight in our stay. Complementary breakfast is so perfectly planned for global customers 😀

Stayed in May 2022

The hotel is G+2F. It was quite surprising that there is no lift..travelling with parents it was a hassle. No gym in an apparently 4 star property, indigestible. Play area and lawn etc is poorly maintained. Food is average and service in the restaurant is poor. Breakfast was complementary and you'll regret it. Flies, messy trays, not enough cutlery, no adequate refilling policy, shortage of cups and drinking glasses, and staffs who are literally deaf to your requests.

The location and the views are great. Access is good and rooms are pretty neat and well sized with good washrooms, toiletries etc.

Stayed in May 2022