Akkulam Bridge Gokulam Grand, 695583 Trivandrum, India
#7 of 96 hotels in Trivandrum
Guests' ChoiceBased on 87 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.8
Staff
8.7
Value for money
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 June 2024
Ajith
QatarNil
Good location, very clean and spacious room. Very helpful staff.
Stayed in June 2024
Reviewed: 5 June 2024
Binoj
IndiaMentioned Resto Bar at the hotel, but yet to open...
Lot of variety in breakfast ... Location is excellent bcoz we were traveling by car, access to bypass and NH was important.
Stayed in May 2024
Reviewed: 1 June 2024
A
Saudi ArabiaNo souna or steam room in the spa. No barbell or Smith machine in the gym. The requiry to request/repeat few things I already mentioned irritating a little bit, but they are newly open so hopefully they'll nailed it in the future.
Comfortable, Clean & neat room and facility, they have a quick service. Moreover, the location is fantastic. Definitely would recommend👍🏼 a higher floor is a must if you are sensitive sleeper and you want to avoid the traffic noice.
Stayed in May 2024
Reviewed: 31 May 2024
Sunil
IndiaFood costly
Didn't expect such big rooms and common areas. Staff were very cordial Room is costly but worth it
Stayed in May 2024
Reviewed: 28 May 2024
Warren
United KingdomThe weather could have been better; it rained a lot. I believe the rainy season came a little early, but not even the superb staff at the Gokulam could do anything about that :-)
This was my second stay at the Gokulam Grand in just over a week. In between my stays, I had visited Kovalam Beach. In retrospect, I wish I had spent the full 11 nights of my trip here at the Gokulam. The other hotel was beautiful, don't get me wrong, but this is much better value and a superb location for visiting Kovalam, Varkala, and the many hill stations in the area, as well as being close to the main highway, Lulu Mall, and just a 10-minute drive from the International airport. Once again, the staff were exceptional. I felt like a VIP when I returned, and everyone remembered me. It was like being part of a happy and efficient family. Special thanks to Maya, Dev, and Anresh in reception— not only hardworking and professional but lovely people to chat with. In fact, every member of staff I had contact with is a credit to your company. Once again, the food was very tasty. I had breakfast and dinner. Great variety and lovely surroundings. I did not use the pool but had a stroll around there. Very clean with great views of the lake/river. The room was seriously the best I have ever stayed in. I was in a large deluxe with settees, a large comfy bed, a superb view through the many windows, and most of all, the attentive housekeepers. Next time I visit Kerala, which hopefully will be soon, my choice of hotel will be easy - the Gokulam Grand. Thank you to everybody who made my trip an unforgettable experience.
Stayed in May 2024
Reviewed: 26 May 2024
Akshay
United Arab EmiratesBest hotel in Trivandrum ❤️ all the staffs were very helpful , attentive professional special mention SUBIN from engineering helped us with the TV , not only him all the other staffs the moment wen we checked in we were well greeted welcome drink wer served , checkin was so smooth I don’t remember his name , but he was fast, we didn’t wait! checkin length was below five minutes, GOKULAM GRAND WILL BE OUR FIRST OPTION IN TVM , The room itself was luxurious and comfortable, with all of the amenities you could want from a five-star hotel will come back for sure
Stayed in May 2024
Reviewed: 25 May 2024
As
Abkhazia, GeorgiaBreakfast
Stayed in May 2024
Reviewed: 19 May 2024
Warren
United KingdomFirst and foremost the staff. Superb customer service. So friendly and helpful. Food varied and tasty . Spotlessly clean everywhere Location great for the airport and main highway
Stayed in May 2024
Reviewed: 9 May 2024
Renijose
IndiaOver all execellent
Awesome
Stayed in May 2024
Reviewed: 29 April 2024
Samil
IndiaRoom and SPA
Excellent rooms and facilities Excellent service
Stayed in April 2024
Reviewed: 5 April 2024
R
MaldivesSPA is very clean ,unfortunately had a horrible experience
Excellent stay, friendly staffs,clean spacious room
Stayed in March 2024
Reviewed: 2 April 2024
Saneesh
IndiaNot much to dislike
It was a pleasant surprise to find such quality accommodation at the rate we got it for! Highly recommended.
Stayed in February 2024
Reviewed: 17 March 2024
Vinod
United Arab EmiratesReally peaceful and quiet place to stay and the staffs are excellent too and didn’t have any problems with anything. Go to place if you are in town….
Stayed in March 2024
Reviewed: 11 March 2024
Vasantha
United StatesPhones aren't answered promptly at the front desk when called from outside.
Courteous staff.
Stayed in February 2024
Reviewed: 10 March 2024
Mijin
IndiaVery nice and clean rooms. Nice view from the room.
Stayed in March 2024
Reviewed: 7 March 2024
Arun
IndiaLocation, courteous staff, view from the room
Stayed in March 2024
Reviewed: 4 March 2024
Gilberto
Brazilthere was a construction work during some days, with some noise on the room.
everything was good.
Stayed in March 2024
Reviewed: 4 March 2024
Christine
United KingdomNothing
Everything was modern and spotless and the shower was to die for !! The attention to detail was second to none . The pool was fabulous and the loungers around the pool were great .
Stayed in February 2024
Reviewed: 1 March 2024
Arun
United Arab EmiratesNew property and well maintained
Stayed in February 2024
Reviewed: 29 February 2024
Charles
IndiaBreakfast Bathroom door maintenance not done
Hotel stay ,room, behaviour of staff,food delivered
Stayed in February 2024
Reviewed: 26 February 2024
Victoria
United KingdomCleanliness, staff, food
Stayed in January 2024
Reviewed: 22 February 2024
Anila
United Arab EmiratesThe room. The property is new, hence the good standard..
Stayed in February 2024
Reviewed: 20 February 2024
Erika
HungaryNon
This was the best hotel on our 3 week cruise in India. The best in everything. Truly 5 stars.
Stayed in February 2024
Reviewed: 19 February 2024
Renu
IndiaVery good and comfortable
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content