Paravur, 691334 Kollam, India
#3 of 27 hotels in Kollam
Guests' ChoiceBased on 177 hotel reviews
8.6Cleanliness
8.9
Comfort
9.1
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
8.5
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Anil
IndiaYet to find out
Everything were perfect, a world class property with amazing staffs and very good breakfast Staffs are superfriendly and highly professional expecially Liba , she provided amazing support thought out our stay Will comeback again
Stayed in September 2024
Reviewed: 23 September 2024
Abhinav
IndiaEverything was exceptional. There is nothing I can write negative about this place. The staff was amazing, Place was beautiful, rooms were super comfy, food was delicious 😋 Overall five star stay.
Stayed in September 2024
Reviewed: 16 September 2024
Pradeep
IndiaThere were not any fan in balcony, and it was terrible to sit out side during summer/humidity time.
I like the sea foods in dinner and the ambiance. staffs are very cooperative and ready to always assist.
Stayed in September 2024
Reviewed: 15 August 2024
Nachiket
IndiaNothing
Here's a polished version of your review: "Fragrant Nature Resort is a true marvel! The room views are breathtaking, with spacious sizes and great balconies overlooking the river. The infrastructure, swimming pool, and hotel facilities are all top-notch. But what truly sets this resort apart is the exceptional staff. From the moment we arrived, they welcomed us with warm smiles and were always eager to help. They went above and beyond to accommodate our needs, adjusting timings to extend our enjoyment of the swimming pool, spa, and dinner. Special mention to the reception staff - Leeba, Amal, and Shefin - who were incredibly helpful and made our stay unforgettable. Their smiles and hospitality were evident from the start, making every moment memorable. The spa experience, led by a knowledgeable doctor and his skilled team, is a must-try. It's an experience you won't want to miss! Overall, Fragrant Nature Resort is the best hotel in that area .
Stayed in August 2024
Reviewed: 15 August 2024
Anandhu
United Arab EmiratesGreat location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff.
Stayed in July 2024
Reviewed: 8 July 2024
Gowda
IndiaThe staff were really good, the rooms were well maintained.
Stayed in July 2024
Reviewed: 16 May 2024
Sapna
United KingdomThe resort is far from the town centre and it's difficult to get to if you are not driving like we weren't. Taxis are expensive.
Beautiful location right by the riverside. Surrounded by greenery. Clean and comfortable property. The staff is excellent and bend backwards to help in every way. Food is delicious and they also cater to special requests.
Stayed in April 2024
Reviewed: 7 May 2024
Suresh
IndiaOnly veg restaurant will attract Target travellers
The location of the property and specially our cottage, it was as if we were staying in jungle by the lake, nothing beats it
Stayed in May 2024
Reviewed: 1 May 2024
Nayan
IndiaNothing
The location is just amazing, the property is beautifully made and incredibly well maintained. Leeba took wonderful care of us throughout our stay, she came with us on our boat ride and suggested very good places nearby to explore, she was constantly available for us, Joseph made it more exciting by letting us ride the boat for a while, I felt like captain jack sparrow for a while. Out and out amazing experience.
Stayed in April 2024
Reviewed: 23 April 2024
Sangeetha
IndiaIt is a great place surrounded by the beauty of nature. The place so clam and beautiful. The staff were very friendly and helpful. Room was very clean. The food was awesome. We loved the stay.
Stayed in April 2024
Reviewed: 12 April 2024
Anoop
United Arab EmiratesLocation, access roads to resort, paved area inside resort( we cant walk without a footware especially going to swimming pool area from room was too long with out a foot ware).
Customer care, morning buffet, boating, reception welcoming with indian style with set saree, welocome drink, immidiate check in, staff coming to the car park area and giving comfort was great. Especially the madam ( i don't know the name, on check out date in kerala set saree on 10/04/2024) helped a lot giving some free offers during our stay was great.
Stayed in April 2024
Reviewed: 6 April 2024
Joanne
United KingdomPool needs a bit of attention- tiling and cleaning
Stunning gardens. Very attentive staff. Lovely food.
Stayed in April 2024
Reviewed: 1 April 2024
Ishwarya
IndiaThe room was a little less for us ...other than everything was too good
The beautiful place , staff smiling faces, awesome food, facilities and a calm environment ....whoaaaaa .....we bachelor girls enjoyed a lot ...
Stayed in March 2024
Reviewed: 29 March 2024
Alena
RussiaThis is really great and beautiful place to stay, I am relay in love! First of all I want to thank you all working stuff ,they are always be so kind,care and professional !They are always smile and ready to help you 24/7 !It is unbelievable people ! Te second thing it is a great and calm area around hotel ,it is a miracle place to do yoga,read books and just rest away from the busy cities !The garden is clean and flowers everywhere!Wow! The third thing it is spa procedures, you can have all kind of massage,also there are so professional and kind people work here. I am enjoy to do spa spring my rest . And the last bit not leats it is the quality of food and enormous option for dish ,also with no spicy European menu )) The room was also clean and comfortable to stay!
Stayed in March 2024
Reviewed: 26 March 2024
Leenasri
SingaporeNil
The cleaniness.
Stayed in March 2024
Reviewed: 24 March 2024
Emma
United KingdomUnfortunately the pool side area is looking a bit neglected, with a plunge pool/jacuzzi attached to the pool that is just empty. It is a bit unsightly. There are 4 sun loungers made of wood which are half the length of a normal sun lounger so not particularly comfortable for relaxing on. It is a shame because the property is otherwise beautiful, it is just a bit let down by this. I hadn’t realised how out of the way the hotel was when I booked it, so not really a town you can wander around, but if you’re after peace and tranquillity look no further.
The hotel was in beautiful surroundings right on the lake. So tranquil and calming. Perfect place to unwind away from the huddle and bustle. There were lots of places around the grounds where you could sit and enjoy a different viewpoint of the lake. The food in the restaurant was delicious and if you wanted more spice, then you just had to say. The staff were constantly at work in the grounds keeping it tidy. We also both had an Ayurvedic treatment at the spa. It was quite the experience I have to say! Not something I had done before and to be honest not my cup of tea (I didn’t realise what was involved), but my husband was very relaxed afterwards and both the lady that did mine and the man that did his were fantastic.
Stayed in March 2024
Reviewed: 21 March 2024
Sudhanan
United KingdomNeed to improve on the cleanliness of the bathroom and toilet
The Location
Stayed in February 2024
Reviewed: 21 March 2024
Hardy
United KingdomNothing
The staff at fragrant nature are so sweet and attentive. Everybody works so hard, taking care of the beautiful surroundings and making sure you have the best possible time while you are there. The rooms are clean and very comfortable. The spa and treatments are lovely, as are the excursions into the mangroves. I would 100% recommend this resort, and I would definitely stay there again.
Stayed in March 2024
Reviewed: 16 March 2024
Lisa
United KingdomSpa treatments were quite expensive
Location, peacefulness, very friendly and helpful staff. Food was excellent
Stayed in March 2024
Reviewed: 4 March 2024
Montserrat
SpainWe are old clients of the hotel, and it seems that now they are more dedicated to large groups, events and celebrations. The private client takes second place.
The hotel is renovated and the facilities are excellent. Ayurveda doctors and therapists is remarkable.
Stayed in March 2024
Reviewed: 24 February 2024
Janet
United KingdomLeaving!
Beautiful place on the backwater, lovely grounds full of lovingly tended flowers and trees, big swimming pool in a lush bamboo grove. Very comfortable accomodation. Exceptionally nice staff and great service. Atmosphere relaxed and friendly.
Stayed in February 2024
Reviewed: 22 February 2024
Mohammed
IndiaThis is the best property I have ever been very calm people and overall peace of Mind once you step in the resort
Stayed in February 2024
Reviewed: 15 February 2024
Julie
United KingdomRestaurant ambience was lacking and repetitive piped music was irritating. Swimming pool was poorly kept with only 4 beds and no cushions. Making it extremely uncomfortable. No beds by the backwater in the sun, as seen on website. Room was in need of an update, and when we asked about paying for an upgrade we were told all rooms were occupied. This clearly wasn’t the case as rooms were still available on Booking.com and there were very few guests.
Lovely gardens and beautiful sunset bar. Gardens are very well maintained by the wonderful ladies that work so hard to keep it clear of leaves. Very comfortable bed. Masses of potential for a top class resort to be created.
Stayed in February 2024
Reviewed: 13 February 2024
Sebin
IndiaSwimming pool
Beautiful and peaceful
Stayed in January 2024
Nara, Japan
Petrcane, Croatia
Beechworth, Australia
Campos do Jordão, Brazil
Fermo, Italy
Seminyak, Indonesia
Chatton, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content