Brilliant place. Very clean, comfortable, and good quality. The staff are all awesome, so friendly and helpful. Very good value for money. A very good base from which to explore.

Stayed in September 2024

Comfortable and small hotel with a good breakfast and very attentive staff. Located near the Crawfort market and with a couple of good local restaurant options near the door.

Stayed in August 2024

All good

Very friendly and helpful staff. Compact but comfortable rooms, with a lovely lounge area to sit and relax, read papers or have a cup of tea. Lovely breakfast too, chef was very attentive.

Stayed in August 2024

Clean and well maintained. Staffs are very helpful.

Stayed in July 2024

The location is shoddy and 3rd rate. The entrance to the hotel is ugly and dirty. They don't display their suites on Booking.com. You have to book them privately. They dont have a restaurant and you have to order food from an adjacent restaurant . For the location, the building and the lack of restaurant, they are pricey with around 4300/- per night for a standard room.

A clean and comfortable hotel with friendly and helpful staff and a simple but wholesome complementary breakfast.

Stayed in July 2024

Bed were not properly cleaned, hairs were seen of those who used before which we found very poorly cleaned.

The reception staff were very good & professional

Stayed in June 2024

The locality is a bit dull, and during rush hours cabs may not be ready to come to this place owing to heavy traffic. There is no power backup.

Very good staff. Complementary evening coffee. Complementary lime juice. They even provided coffee when we asked for during our dinner. Very clean place. Normally silent inside the rooms. Comfortable dining area.

Stayed in June 2024

The beds were a bit short, which is problematic if you're on the taller side.

Beautiful old hotel, attentive and helpful staff, clean and well-furnished rooms, convenient location. I also availed the airport shuttle, which was good.

Stayed in June 2024

The staff are very polite and helpfull. They did everything for us! We were really taken good care of.

Stayed in June 2024

Parking and kitchen is not available, there should Be some provisions for that

Cooperative staff

Stayed in June 2024

The rooms are pretty small and have no windows. Easily get steamy. On my last day, I cockroach came up in the bathroom.

The staff is helpful and respectful. Although I listed some points as disappointments as well, we had a good stay. I believe it was a good choice for us, as our main requirements from the accomodation were to have quite and safe room.

Stayed in March 2024

Exhaust system in the bathroom, no fan.

Clean rooms, good location, courteous staff, room service, comfortable rooms

Stayed in June 2024

The exhaust system in the bathrooms was not available, this has to be taken care for future gusts staying at your hotel.

Courteous staff, clean rooms, good service, breakfast seems tasty.

Stayed in June 2024

Good location, staff was very friendly and helpful. Was right for my budget.

Stayed in February 2024

The entrance of the hotel is not attractive and there is no elevator.

Employees are so helpful and decent.

Stayed in May 2024

Room not compatible with price. Room is relatively small

Hotel is at the heart of city and staffs are highly friendly.

Stayed in May 2024

Great Location, very near to train station. Very friendly personell. Breakfast options are simple but delicous. The room was clean and comfortable, not that spacey though. Hot water was working without greater problems. So far so good for staying over night (not suitable if you want to stay in the hotel over the day).

Stayed in March 2024

The only negative was, that right next to/under the hotel is some club so they play really loud music till late night. Get some ear plugs otherwise you wont sleep much. It is really pity because otherwise it could be perfect.

You feel really warm welcomed at this hotel. The staff is super friendly, will do anything for you. There are complimentary water, lemon soda, coffee, continental breakfast which is really nice (especially the fresh made waffels - TOP). You can also get your money changed there for good rate. You feel like in five star hotel. The rooms are quite spacious, clean (so is the bathroom). They ask you every day if you wish to make up the room. Near from hotel is market, restaurants and anything you need. Right next to hotel is restaurant bar where you can get some beer really good indian food. To the historical center it is ca 30 mins by foot.

Stayed in May 2024

No complaints!

We particularly liked the accommodating service we received. Nothing seemed to be too much bother.

Stayed in March 2024

As a solo traveler you probably know that meeting friendly and helpful hotel staff enriches your experience greatly. Not only you feel comfortable but also safe. India is an assault on the senses so having a good place to rest is a must. I couldn’t praise more Mr Hemond and Mr Kushal for the attention provided throughout my stay. If you need something, just ask - they will do their utmost to help you. Either with your room or with city do’s and dont’s. As the breakfast is complementary, do not expect a fancy menu but you have some Indian daily delicacies to choose from and the usual “continental breakfast”, such as toast and eggs. Mr Mohan’s (the kitchen chef) scramble eggs are divine, and he makes sure to ask you if it was to your liking. Honestly I don’t understand why this hotel only has two stars. I’ve stayed in many hotels across India and this one deserves at least 3. It’s not the Hilton Hotel but for European standards is quite good! The rooms might need a bit of TLC but they’re functional and clean! Believe me, you will want to have a good night sleep after strolling around Mumbai. Plus, the hotel also offers daily cleaning if you just ask. Don’t get discouraged by the place surroundings, it may seem a bit dodgy but again, I’m a solo traveler and I didn’t have any problems walking around by myself from and to the Hotel from 9AM to 9PM Please bear in mind that if you lose your bedroom batch (like I did) the hotel will charge you an additional INR 207. Tip: leave it at the reception. Also, if you’re a “trekker”, the city center stays only a bit more than 2KM away, I did this everyday. From there, almost every “attraction” is close. I couldn’t recommend this hotel enough. Especially due to their staff and cleanliness in general. Thank you!

Stayed in April 2024

Location wasn't great.

Nice and helpful staff.

Stayed in April 2024

- choice of breakfast could be wider - stained wash towels - noise coming from corridor

- Proximity to Colaba - Staff behavior - Working fridge in room - Size of room - Working a/c

Stayed in April 2024

The rest of the area, and the city of Mumbai was terrible. The staircase leading up to the lobby was dark, had stray cats, dirty and it didn't even look like i was in the right place. The area around the hotel was dirty, trash on the streets, and no real sights to see. Crawford market was a short walk away, but you have to walk through a mini-slum to get there, and traffic/people are always INSANE. Liked the hotel, HATED Mumbai. They have a lot of work to do to be considered a tourist destination, and even a functioning city.

Once i walked into the hotel lobby, everything was fine. The room was nice, surprisingly very quiet considering the area was noisy 24 hours a day. The a/c was great, shower was fine. Breakfast varied, but you could stick with the basics (eggs, toast) or try an Indian dish. Or both! Hotel and staff were great. But........

Stayed in April 2024

There's no window on the bedroom. Can be a bit claustrophobic. Breakfast could be better.

Clean, well located and helpful staff. Good stay for 1 or 2 nights.

Stayed in April 2024